Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

Trying to enroll, getting an error
My apple account region was set to US. I am not in US and don't have an American phone number. When I first tried to enroll with non-American number and Region set to US, I got an error. I have changed my region after that and when I am trying to change the details, I am landing on "Select your entity type." page and not on the page where I have to input my details. Contacted support and no answer. Can anyone advise what to do?
2
0
97
Jan ’26
Worst support experience I’ve ever had Apple Developer enrollment stuck in an endless “use the app” loop (identity verification fails)
I’ve honestly never received service this bad from a company and I don’t say that lightly. This is the worst support experience I’ve ever had. I’m trying to enroll in the Apple Developer Program, but I’m stuck in a loop that has been going on for months: The Apple Developer app repeatedly fails during identity verification and tells me there’s an issue. When I contact support, they tell me they’ll email me instructions. The email says: “Please use the Apple Developer app to enroll.” I reply saying: “I did. It doesn’t work. The verification fails.” And the response is again: “Use the Apple Developer app.” Over and over, with no actual troubleshooting or escalation. This is not a user-error situation — I’m following the instructions exactly. I need someone to look at what’s happening on Apple’s side (verification/enrollment status) and give a real resolution path, not the same copy-paste response. Details: Country/Region: [your region] Devices tried: [iPhone model + iOS version], [Mac model + macOS version] Exact error message shown in the app: [paste here] Support case number (if relevant): 102784352083 What I’m asking: Can Apple reset/clear my enrollment/verification state so I can retry cleanly? Is there an official fix for this verification error? Is there an alternative way to complete enrollment if the app keeps failing? Can this be escalated to the enrollment/identity verification team? Again: I’ve never experienced support this bad from any company. I just want to enroll and pay — but I’m blocked with no real help.
2
0
56
Feb ’26
Apple Developer Program enrollment completely stuck — no emails, no support
Hello! This is already my third post regarding this issue. I have been waiting for almost a month and have sent approximately 10 emails to Apple Developer Program Support. I have received no response at all — no updates, no explanations, and no assistance. What makes this situation particularly unacceptable is that Apple Support is clearly active and responding to similar enrollment issues in other forum threads. Seeing support help others while completely ignoring my case for an entire month is extremely frustrating and difficult to justify. This level of silence from Apple is not just disappointing — it reflects a serious breakdown in the enrollment support process.
2
0
156
Feb ’26
Developer Program enrollment still pending after payment
Hi everyone, I enrolled in the Apple Developer Program on the evening of December 26, 2025, and the membership fee has already been successfully charged to my bank account. However, my account is still showing a “Pending” status with the message “Subscribe your membership.” At this point, some time has passed and I haven’t received a confirmation email or any follow-up requesting additional information.
2
1
520
Jan ’26
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
2
0
539
Jun ’25
Cannot find the Renew Apple membership button
Dear apple support, Our membership is expired in 25 Nov 2025. In my developer page instruct me to access Apple Developer Tools app in iOS and MacOs but all dont have Renew button. I tried to find in my subscriptions in my appstore account and my iPhone settings but no hope. Tried to reached you through support ticket but no response. Please help me to reactivate it. Thanks and best regards,
2
0
126
Jan ’26
my developer enrollement is not completed. contact support doest not help
when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support. but when i mailed to them there is no support or reply from apple customer support. and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
2
1
224
Jan ’26
How do I get access to the Accessory Setup Kit?
Hi! I would like to experiment with the Accessory Setup Kit, but I am not sure how I can add the required entitlement to my Apple Developer account. I added the following to the plist file: NSAccessorySetupKitSupports WiFi NSAccessorySetupWiFiSSIDPrefix test_ test And the following to the entitlements file: com.apple.developer.accessory-setup-kit But I am unable to build as my provisioning profile doesn't include "com.apple.developer.accessory-setup-kit entitlement". On the developer portal, I navigated to “Certificates, Identifiers & Profiles” > “Identifiers” > “”, but I don't see it under "Capabilities" or "App services", nor under requests. How do I configure my profile so that I am able to make use of this kit?
2
0
75
Feb ’26
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
2
0
167
Jun ’25
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
2
2
837
May ’25
Big problem on account!
Hello! im having a big problem right now, time ago I work on a project as a developer, now I need to start publishing again apps for me as independent, but as I see my account is linked to them an I cannot get rid of them, how can I do it, im struggling a lot.
Replies
2
Boosts
0
Views
65
Activity
Jan ’26
Trying to enroll, getting an error
My apple account region was set to US. I am not in US and don't have an American phone number. When I first tried to enroll with non-American number and Region set to US, I got an error. I have changed my region after that and when I am trying to change the details, I am landing on "Select your entity type." page and not on the page where I have to input my details. Contacted support and no answer. Can anyone advise what to do?
Replies
2
Boosts
0
Views
97
Activity
Jan ’26
Fix everything on ios beta 26
Fix the beta iOS 26 right away i can’t check my software update page in my settings and iPhone charging ge overheated and slow to charge to
Replies
2
Boosts
1
Views
740
Activity
Jun ’25
Worst support experience I’ve ever had Apple Developer enrollment stuck in an endless “use the app” loop (identity verification fails)
I’ve honestly never received service this bad from a company and I don’t say that lightly. This is the worst support experience I’ve ever had. I’m trying to enroll in the Apple Developer Program, but I’m stuck in a loop that has been going on for months: The Apple Developer app repeatedly fails during identity verification and tells me there’s an issue. When I contact support, they tell me they’ll email me instructions. The email says: “Please use the Apple Developer app to enroll.” I reply saying: “I did. It doesn’t work. The verification fails.” And the response is again: “Use the Apple Developer app.” Over and over, with no actual troubleshooting or escalation. This is not a user-error situation — I’m following the instructions exactly. I need someone to look at what’s happening on Apple’s side (verification/enrollment status) and give a real resolution path, not the same copy-paste response. Details: Country/Region: [your region] Devices tried: [iPhone model + iOS version], [Mac model + macOS version] Exact error message shown in the app: [paste here] Support case number (if relevant): 102784352083 What I’m asking: Can Apple reset/clear my enrollment/verification state so I can retry cleanly? Is there an official fix for this verification error? Is there an alternative way to complete enrollment if the app keeps failing? Can this be escalated to the enrollment/identity verification team? Again: I’ve never experienced support this bad from any company. I just want to enroll and pay — but I’m blocked with no real help.
Replies
2
Boosts
0
Views
56
Activity
Feb ’26
developer account pending
for over 2 months, I have peen trying to purchase apple developer account, I have submitted duns number, they also requested other verification details which I have submitted over 2 months, and I have tried chatting apple support and they keep telling me it under review for more than 2 months, currently they are not replying my chat
Replies
2
Boosts
1
Views
83
Activity
Jun ’25
Does anyone know why I can't enroll for Apple Dev. Program?
Does anyone know why I can't enroll for Apple Dev. Program? It says: 'Your enrollment could not be completed.' 'Your enrollment in the Apple Developer Program could not be completed at this time.'
Replies
2
Boosts
0
Views
200
Activity
Jul ’25
App Store Connect SOC 2 Report
Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!
Replies
2
Boosts
2
Views
817
Activity
Sep ’25
AirPods not updating to OS 26 beta
Despite following all the support information and YouTube tutorials I cannot get my AirPods Pro 2 to take the OS 26 beta firmware. My iPhone 14 Pro Max showed the option once now it does not give me the option. I get it on my Mac mini (M2). It still doesn't update.
Replies
2
Boosts
0
Views
344
Activity
Jul ’25
Apple Developer Program enrollment completely stuck — no emails, no support
Hello! This is already my third post regarding this issue. I have been waiting for almost a month and have sent approximately 10 emails to Apple Developer Program Support. I have received no response at all — no updates, no explanations, and no assistance. What makes this situation particularly unacceptable is that Apple Support is clearly active and responding to similar enrollment issues in other forum threads. Seeing support help others while completely ignoring my case for an entire month is extremely frustrating and difficult to justify. This level of silence from Apple is not just disappointing — it reflects a serious breakdown in the enrollment support process.
Replies
2
Boosts
0
Views
156
Activity
Feb ’26
Should I Be Worried?
I Got The Developer Beta For iOS AND iPadOS 26. On my main devices because im poor and cant buy another one. so.. should i be worried of it being unstable? Also i didnt backup because iCloud Is Full and im not paying for a better subscription thats more expensiv.
Replies
2
Boosts
0
Views
153
Activity
Jul ’25
Developer Program enrollment still pending after payment
Hi everyone, I enrolled in the Apple Developer Program on the evening of December 26, 2025, and the membership fee has already been successfully charged to my bank account. However, my account is still showing a “Pending” status with the message “Subscribe your membership.” At this point, some time has passed and I haven’t received a confirmation email or any follow-up requesting additional information.
Replies
2
Boosts
1
Views
520
Activity
Jan ’26
I can't enroll in apple developer program
I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"
Replies
2
Boosts
2
Views
774
Activity
Dec ’25
Cannot see Beta Update option for Developer Beta (no matter the device platform)
Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.
Replies
2
Boosts
0
Views
539
Activity
Jun ’25
Cannot find the Renew Apple membership button
Dear apple support, Our membership is expired in 25 Nov 2025. In my developer page instruct me to access Apple Developer Tools app in iOS and MacOs but all dont have Renew button. I tried to find in my subscriptions in my appstore account and my iPhone settings but no hope. Tried to reached you through support ticket but no response. Please help me to reactivate it. Thanks and best regards,
Replies
2
Boosts
0
Views
126
Activity
Jan ’26
my developer enrollement is not completed. contact support doest not help
when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support. but when i mailed to them there is no support or reply from apple customer support. and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
Replies
2
Boosts
1
Views
224
Activity
Jan ’26
How do I get access to the Accessory Setup Kit?
Hi! I would like to experiment with the Accessory Setup Kit, but I am not sure how I can add the required entitlement to my Apple Developer account. I added the following to the plist file: NSAccessorySetupKitSupports WiFi NSAccessorySetupWiFiSSIDPrefix test_ test And the following to the entitlements file: com.apple.developer.accessory-setup-kit But I am unable to build as my provisioning profile doesn't include "com.apple.developer.accessory-setup-kit entitlement". On the developer portal, I navigated to “Certificates, Identifiers & Profiles” > “Identifiers” > “”, but I don't see it under "Capabilities" or "App services", nor under requests. How do I configure my profile so that I am able to make use of this kit?
Replies
2
Boosts
0
Views
75
Activity
Feb ’26
Using StoreFront in test environment always return USA
SKStorefront.countryCode always returns "US" in TestFlight and sandbox, even when sandbox Apple ID is set to a different country. Is this expected behavior? Is SKStorefront guaranteed to return the correct storefront only for production App Store builds?
Replies
2
Boosts
0
Views
181
Activity
Jan ’26
Compliance control
Hello, it's been about a month since I haven't had access to the application part of my App Store Connect account. When I try to access it, I'm asked to provide my documents, which is what I naturally did, but each time there are errors that come out and when I contacted Apple about these errors, they asked me to clear the cache of my connection browser and try again, which is what I naturally did, but the same error persists. Then they asked me to send them the "har" file from my Safari browser, which is what I did, then a few days later they made me understand that the problem is resolved. I went to check and I saw that the problem is still not resolved. I finished the cache and the problem is still not resolved, so I tried with other browsers, it's the same problem. I tried with other devices too, it's the same problem, so I contacted them again to tell them that the problem is still not resolved and from him since then no answers. If someone can help me please
Replies
2
Boosts
0
Views
167
Activity
Jun ’25
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
Replies
2
Boosts
2
Views
837
Activity
May ’25