StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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Is there an API provided by the App Store Server API for canceling subscriptions?
Is there an App Store Server API available that allows cancellation of specific subscriptions by specifying transaction_id or similar identifiers? Background of these questions: We occasionally suspend user accounts due to violations of our service terms and conditions. In such cases, we would like to forcibly cancel their subscriptions if possible. However, we could not find relevant information in the documentation, which is why we are reaching out with these questions. Please let us know.
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95
Jul ’25
Python App. Sandbox testing IAP Auto Renewal Subscription
I have created a Python app and built it with pyinstaller and codesigned everything. Now I want to Sandbox test it. In my appstore connect account i have created a subscriptions id. I read that if I am logged out from the AppStore and have codesigned my .app file with a Developer Certificate i should be able to run the app on my local mac and when i click on the "Buy" button it should connect to my app store connect setup. I have implemented StoreKit in my app and use a storekit_bridge to combine the .swift code with my python app. However when i run the app. I get this: "25-07-24 21:01:12,557 - FEC - WARNING - StoreKit: fetchProducts returned empty result 2025-07-24 21:01:12,557 - FEC - INFO - StoreKit fetch_products returned: {"products": []} 2025-07-24 21:01:12,557 - FEC - ERROR - StoreKit: Failed to parse product info: No products returned from JSON" And no login screen appears where I should be able to enter my Sandbox email adress and password. Anyone here who has experience with a Python app combined with In App Purchases? Hope someone can help me out with this.
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152
Jul ’25
sandbox account isn't logging in on purchase window
I don't know if I am posting this in the right place. I am using xcode's phone simulator and I have setup my sandbox account on appstoreconnect under users and access/sandbox/test accounts then in my app on the simulator when I tap the subscribe button to purchase my product the a window pops up for in app purchases and I get a login prompt for my sandbox credentials, but no matter how many times I enter them after tapping ok all I get is a blank login prompt. also not this a brand new sandbox account and I've only changed the password 3 times, that seems to be important because its inconsistent with some of the errors I am getting on the error log here is error log. Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x600000d09080 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=0 "Authentication Failed Encountered an unrecognized authentication failure." UserInfo={NSDebugDescription=Authentication Failed Encountered an unrecognized authentication failure., AMSDescription=Authentication Failed, AMSFailureReason=Encountered an unrecognized authentication failure.}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, client-environment-type=Sandbox}
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120
May ’25
IAP working in StoreKitTest on XCODE but not in TestFlight – shows mapped error "Product not available"
Hey everyone, I'm currently preparing an older iOS app for App Store release that includes a non-consumable In‑App Purchase using StoreKit 2. Everything works perfectly in the StoreKitTest environment inside Xcode – the product loads, the purchase flow runs, the transaction verifies. However, when I run the same app through TestFlight, I always get the error: ❌ Product not available - mapped to Here’s what I’ve already checked: ✅ The product ID is correct and matches what’s in App Store Connect (case-sensitive). ✅ The IAP is created in App Store Connect and includes: Title Product ID Price Tier Screenshot for review ✅ The App Store "Paid Applications" agreement is active. ✅ The app is using the correct bundle ID. ✅ I'm using Product.products(for: [productID]) from StoreKit 2. ✅ I’ve implemented fallback and retry logic (e.g. reload after delay). ✅ All IAP logic is wrapped in @MainActor and async-safe. As the App got Rejected on Review, the IAP is also now in the Rejected Status. Now the IAP shows status: 🟠 "Developer Action Required" And App Review rejected the IAP with the message: "Your first In‑App Purchase must be submitted together with a new app version." But if I add the App to the Test again and therefore the IAP, then the app will get Rejected again for App Completeness, IAP does not work... What am I doing wrong here? :) Thanks a lot in advance Cheers, Niklas
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125
Aug ’25
Inquiry regarding StoreKit Messages for Free Trial Conversion and Recurring Payment Consent in South Korea
Dear Apple Developer Support, Our iOS application offers subscriptions with a free trial period. We understand that in South Korea, due to local subscription regulations, users must explicitly provide consent for recurring payments before the subscription converts from a free trial to a paid period. We have the following questions regarding how StoreKit handles this scenario: When a free trial is about to convert to a paid subscription for a user in South Korea, does StoreKit send a StoreKit.Message (or SKStorefront.Message) to the application to obtain the required consent for recurring payments? If such a message is sent, would the Reason for this message be StoreKit.Message.Reason.priceIncreaseConsent, or would it be another specific reason related to initial recurring payment consent after a trial? If our application receives such a message and we choose to defer its display, what is the maximum recommended or permissible deferral period? Is it possible to save the data of a received StoreKit.Message and display it to the user at a later time, for instance, after the application has been closed and subsequently reopened? Are there any best practices or limitations regarding this? We need this information to ensure our application correctly handles these consent requirements in compliance with South Korean policies and provides a smooth user experience. Thank you for your guidance.
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129
May ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
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558
May ’25
Promotional offer does not work, gave error code 3903
I tried to apply a promotional offer to a subscribed user. When I tested it in the Sandbox environment, it did not show the promotional payment popup but returned a “restored” status. However, when I tested it in the Xcode environment, it correctly displayed the payment popup, but after I tapped the Subscribe button, it showed an “Unable to Purchase” popup like this: And in the console I could see this error: Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Server Error The server encountered an error" UserInfo={AMSURL=http://localhost:56862/WebObjects/MZBuy.woa/wa/inAppBuy, AMSDescription=Server Error, NSDebugDescription=Server Error The server encountered an error, AMSServerErrorCode=3903, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; dialog = { defaultButton = ok; explanation = "Contact the developer for more information.\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Unable to Purchase"; okButtonString = OK; }; dsid = 17322632127; failureType = 3903; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }, AMSFailureReason=The server encountered an error} Could someone help me resolve this issue? I’ve been struggling with it for two days and feeling exhausted...
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185
Dec ’25
Urgent: Reports of Duplicate Charges via AlipayHK on Apple Pay
We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.
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260
May ’25
The Apple Pay interface is not responding
My server's access to Apple's payment interface (buy. itunes. apple. com/verifiyReceipt) has been unresponsive since the end of March, and I have been searching for a long time without finding any issues. Normally, even if the data is incorrect, there is still a {"status": 21000} response. We are using Alibaba Cloud's virtual servers here. I don't know if Apple has made any adjustments to the interface. If anyone has encountered this problem, please kindly help to answer it. Thank you all.
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70
Apr ’25
Conversion tracking with the SKAN
Hello all, We developed an iOS app which we started advertising now. In our iOS app we already implemented the updatePostbackConversionValue(_:completionHandler:) to send in-app events in increasing numbers (first open -> 1, lead ->2, conversion -> 3). From our understanding this should be enough for alle ad networks (Apple Ads, Google Ads, Meta Ads, Microsoft Ads and Reddit Ads) to receive those numbers - at least they receive the app installs from the SKAN already. Is this correct or do we miss something here in the integration? We currently really struggle to assure that everything is working and we do not see any conversions coming in - even though two weeks of advertising have passed already. I look forward for any feedback or discussion and I am also happy to share more details if needed. Best regards, Manuel
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68
Jun ’25
App Store Server Notifications Update
Hello Apple Support Team, We're a developer team that has created an app with subscription-based features, and we've been using App Store Server Notifications to receive updates about user subscription status changes. I'm reaching out to inquire about potential modifications to the App Store Server Notifications approach that might have improved notification delivery times for my app. So on our appstore app, when a user purchases a subscription, the apple server notifications reach our server and send us the complete detail of that user’s purchase for eg he upgraded or downgraded etc. And then based on the data we receive from app store server notifications, we save it in our database, along with updating the users subscription table in the database. Previously, we experienced delays in receiving the real time notifications from apple on our server, sometimes taking a few minutes, while other times they would arrive immediately. And because of this issue, the users faced delay in seeing their subscription updates, as our db was updated only after the app store server notification reached our server. However, recently, we've noticed a significant improvement, and notifications are now being delivered still in real-time, but without any noticeable delays. I'm wondering if Apple has made any changes to the App Store Server Notifications system that might have resolved the delay issue. Could you please confirm if any modifications were made in 2025, specifically from January onwards, that might have improved notification delivery times? Additionally, I'd like to know if these changes apply to both sandbox testing and production environments. If possible, could you please provide more information about the changes or direct me to a resource that might explain the updates? I'd appreciate your assistance in confirming this information, and I'm looking forward to hearing back from you.
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139
May ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). 3.After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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72
Sep ’25
AppStore response times for the store test environment to make purchases is very long.
Currently, over the xcode environment to do the testing of product subscriptions through appstore are working correctly using the storeKit. When deployed in testflight to do the testing over the integration environment, the store response times are being excessively high, in excess of 20 minutes. This behavior is not replicated on Xcode, and is happening on recent versions uploaded to testflight, as earlier versions that were already tested and are currently in production. In addition the communication between the appstore webhook and the BE is also failing in this environment. It is being blocked to generate any test to be able to launch to production.
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214
Apr ’25
Why does AppStore.requestReview(in:) require NSViewController Parameter?
Looking to update one of my apps that uses SKStoreReviewController +requestReview (deprecated) to AppStore.requestReview(in:) umm...I have a few of questions... Why is an NSViewController parameter required? It's really not so uncommon for an AppKit app to just use NSWindowController with a window that does not use NSViewController... It should be possible to present the review request in a standalone alert (attached to a window is preferred IMO but it still should be possible to ask in separate window). 3)...why Swift..(err nevermind) Ideally: AppStore requestReview should take a NSWindow parameter but that parameter should be optional. If nil the request should be presented in a standalone window (like an alert). If non nil..present as a sheet on the window. Why a view controller? Maybe I'm missing something.
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181
Oct ’25
Screen Rocorder plus Front Camera
I want to build an app for ios using react native. preferably expo. The app will be for recording user experiences with technology. the SLUDGE that they face while navigating through technology. I want to have basic login, signup. The main feature would be to have 2 recording modes. First is record the screen and the front camera simultaneously. Second is to record the back camera and the front camera simultaneously. I can then patch the two outputs later on that is the screen recording and the front camera clip in post processing. I want to know if this is possible as I was told that react native and expo does not have the support yet. if not is there any library or another approach to make this app come alive.
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120
Aug ’25
SKErrorDomain Code 2 Problem
We are facing a serious issues with in app purchases in our app. We offer 3 IAP: auto-renewable subscription 1W, auto-renewable subscription 1Y, non-consumable one-time purchase (LifeTime access) In our case 90-95% of transactions fail and we mostly get SKError code=2 . Sometime purchase fails several times for the same user so it’s very hard to believe that user intentionally cancels transaction for the same product 4 or even 5 times in a row. It happens regardless iOS version, device model, our app version. We've checked multiple threads with the same issue but coudn't find any solution. We do not offer any promotions, product identifiers are valid... Some users are able to make a purchases without any issues.
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255
Jul ’25
subscriptionPeriod.unit returns both .week AND .day for weekly subscriptions?
After creating a new weekly subscription option, I get inconsistent results for subscriptionPeriod. In local testing with a synced or a un-synced StoreKit file I am getting unit == .week (as expected) whereas in TestFlight I am getting unit == .day. This makes unit.localizedDescriptionsomewhat unusable in the paywall. Am I missing something? Or is this bug or a limitation of StoreKit and/or TestFlight and/or newly created subscription options? Affected code (in a custom SubscriptionStoreControlStyle): private func priceDisplay(for pickerOption: Configuration.PickerOption) -> String { var result = "" if pickerOption.introductoryOffer != nil { result += NSLocalizedString("then", comment: "") + " " } result += pickerOption.displayPrice if let unit = pickerOption.subscriptionPeriod?.unit { result += " / " + unit.localizedDescription } return result } private func percentageSaved(for pickerOption: Configuration.PickerOption, allOptions: [Product]) -> Int? { guard let subscriptionPeriod = pickerOption.subscriptionPeriod, subscriptionPeriod != .weekly else { return nil } let weeklyOption = allOptions.first { otherOption in otherOption.subscription?.subscriptionPeriod == .weekly } guard let weeklyOption, weeklyOption.price > 0 else { return nil } let percentageSaved = 100 - (pickerOption.price / (weeklyOption.price * 52)) * 100 return Int((percentageSaved as NSNumber).doubleValue) }
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157
Oct ’25
[StoreKit1] IAP Works in TestFlight but Fails During App Review (2.1 Rejection)
Hello Apple Developer Team, We're experiencing consistent IAP approval rejections under Guideline 2.1, despite successful TestFlight verification. Here's our detailed situation: Environment StoreKit 1 implementation Tested on iOS 18.5 or 18.6 devices Sandbox environment works perfectly Verification Steps Taken ✅ Confirmed all Product IDs match App Store Connect exactly ✅ Validated 10+ successful TestFlight transactions (attached screenshot samples) ✅ Verified banking/tax agreements are active Objective-C Code (StoreKit1 Implementation) - (void)buyProductId:(NSString *)pid AndSetGameOrderID:(NSString *)orderID{ if([SKPaymentQueue canMakePayments]){ if (!hasAddObserver) { [[SKPaymentQueue defaultQueue] addTransactionObserver:_neo]; hasAddObserver = YES; } self.neoOrderID = orderID; [[NSUserDefaults standardUserDefaults] setValue:orderID forKey:Pay_OrderId_Key]; self.productID = pid; NSArray * product = [[NSArray alloc]initWithObjects:self.productID, nil]; NSSet * nsset = [NSSet setWithArray:product]; SKProductsRequest * request = [[SKProductsRequest alloc]initWithProductIdentifiers:nsset]; request.delegate = self; [request start]; }else{ NSString * Err = @"Pembelian tidak diizinkan. Silakan aktifkan perizinan di pengaturan"; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); return; } } - (void)productsRequest:(SKProductsRequest *)request didReceiveResponse:(SKProductsResponse *)response { NSArray * product = response.products; if ([product count] == 0) { [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; NSString * Err = [NSString stringWithFormat:@"Err = 01, Item tidak ditemukan %@",self.productID]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); return; } SKProduct * p = nil; for (SKProduct * pro in product) { if ([pro.productIdentifier isEqualToString:self.productID]){ p = pro; }else{ [request cancel]; [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; NSString * Err = [NSString stringWithFormat:@"Err = 02, %@",self.productID]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); return; } } SKMutablePayment * mPayment = [SKMutablePayment paymentWithProduct:p]; mPayment.applicationUsername = [NSString stringWithFormat:@"%@",self.neoOrderID]; if(!hasAddObserver){ [[SKPaymentQueue defaultQueue] addTransactionObserver:_neo]; hasAddObserver = YES; } [[SKPaymentQueue defaultQueue] addPayment:mPayment]; } - (void)request:(SKRequest *)request didFailWithError:(NSError *)error{ [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; NSString * Err = [NSString stringWithFormat:@"Err = 0%ld %@", (long)error.code, self.productID]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); } - (void)requestDidFinish:(SKRequest *)request{ } - (void)paymentQueue:(SKPaymentQueue *)queue updatedTransactions:(NSArray *)transaction{ for(SKPaymentTransaction *tran in transaction){ if (SKPaymentTransactionStatePurchased == tran.transactionState){ [self completeTransaction:tran]; }else if(SKPaymentTransactionStateFailed == tran.transactionState){ [self failedTransaction:tran]; } } } - (void)failedTransaction: (SKPaymentTransaction *)transaction { NSString * detail = [NSString stringWithFormat:@"%ld",(long)transaction.error.code]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [detail UTF8String]); [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; [[SKPaymentQueue defaultQueue] finishTransaction: transaction]; } - (void)completeTransaction:(SKPaymentTransaction *)transaction{ NSMutableDictionary * mdic = [NSMutableDictionary dictionary]; NSString * productIdentifier = transaction.payment.productIdentifier; NSData * _recep = nil; NSString * _receipt = @""; if (floor(NSFoundationVersionNumber) <= NSFoundationVersionNumber_iOS_6_1) { _recep = transaction.transactionReceipt; _receipt = [[NSString alloc]initWithData:_recep encoding:NSUTF8StringEncoding]; } else { _recep = [NSData dataWithContentsOfURL:[[NSBundle mainBundle] appStoreReceiptURL]]; _receipt = [_recep base64EncodedStringWithOptions:NSDataBase64EncodingEndLineWithLineFeed]; } NSString * gameOrderid = [transaction payment].applicationUsername; if (gameOrderid == nil) { gameOrderid = [[NSUserDefaults standardUserDefaults] objectForKey:Pay_OrderId_Key]; } if(_receipt != nil && gameOrderid != nil){ mdic[@"orderid"] = gameOrderid; mdic[@"productid"] = productIdentifier; mdic[@"receipt"] = _receipt; }else{ [[SKPaymentQueue defaultQueue] finishTransaction:transaction]; return; } NSData * data = [NSJSONSerialization dataWithJSONObject:mdic options:kNilOptions error:nil]; NSString * jsonString = [[NSString alloc]initWithData:data encoding:NSUTF8StringEncoding]; if (hasAddObserver) { [[SKPaymentQueue defaultQueue] removeTransactionObserver:_neo]; hasAddObserver = NO; } // UnitySendMessage("GameManager", "IAPPurchaseSuecess", [jsonString UTF8String]); [self verifyReceipt:_recep completion:^(BOOL success, NSDictionary *response) { if (success) { NSLog(@"verify success"); // [[SKPaymentQueue defaultQueue] finishTransaction:transaction]; [self verifySuecessDelTransactions]; } }]; } - (void)paymentQueueRestoreCompletedTransactionsFinished:(SKPaymentQueue *)queue { for(SKPaymentTransaction *tran in queue.transactions){ if (SKPaymentTransactionStatePurchased == tran.transactionState){ [self completeTransaction:tran]; } } } - (void)verifySuecessDelTransactions{ SKPaymentQueue *paymentQueue = [SKPaymentQueue defaultQueue]; NSArray<SKPaymentTransaction *> *transactions = paymentQueue.transactions; if (transactions.count == 0) { return; } for (SKPaymentTransaction *transaction in transactions) { if (transaction.transactionState == SKPaymentTransactionStatePurchased || transaction.transactionState == SKPaymentTransactionStateRestored) { [paymentQueue finishTransaction:transaction]; } } }
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Aug ’25
Is there an API provided by the App Store Server API for canceling subscriptions?
Is there an App Store Server API available that allows cancellation of specific subscriptions by specifying transaction_id or similar identifiers? Background of these questions: We occasionally suspend user accounts due to violations of our service terms and conditions. In such cases, we would like to forcibly cancel their subscriptions if possible. However, we could not find relevant information in the documentation, which is why we are reaching out with these questions. Please let us know.
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95
Activity
Jul ’25
Python App. Sandbox testing IAP Auto Renewal Subscription
I have created a Python app and built it with pyinstaller and codesigned everything. Now I want to Sandbox test it. In my appstore connect account i have created a subscriptions id. I read that if I am logged out from the AppStore and have codesigned my .app file with a Developer Certificate i should be able to run the app on my local mac and when i click on the "Buy" button it should connect to my app store connect setup. I have implemented StoreKit in my app and use a storekit_bridge to combine the .swift code with my python app. However when i run the app. I get this: "25-07-24 21:01:12,557 - FEC - WARNING - StoreKit: fetchProducts returned empty result 2025-07-24 21:01:12,557 - FEC - INFO - StoreKit fetch_products returned: {"products": []} 2025-07-24 21:01:12,557 - FEC - ERROR - StoreKit: Failed to parse product info: No products returned from JSON" And no login screen appears where I should be able to enter my Sandbox email adress and password. Anyone here who has experience with a Python app combined with In App Purchases? Hope someone can help me out with this.
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0
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152
Activity
Jul ’25
sandbox account isn't logging in on purchase window
I don't know if I am posting this in the right place. I am using xcode's phone simulator and I have setup my sandbox account on appstoreconnect under users and access/sandbox/test accounts then in my app on the simulator when I tap the subscribe button to purchase my product the a window pops up for in app purchases and I get a login prompt for my sandbox credentials, but no matter how many times I enter them after tapping ok all I get is a blank login prompt. also not this a brand new sandbox account and I've only changed the password 3 times, that seems to be important because its inconsistent with some of the errors I am getting on the error log here is error log. Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x600000d09080 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 "Password reuse not available for account The account state does not support password reuse." UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}", "Error Domain=AMSErrorDomain Code=0 "Authentication Failed Encountered an unrecognized authentication failure." UserInfo={NSDebugDescription=Authentication Failed Encountered an unrecognized authentication failure., AMSDescription=Authentication Failed, AMSFailureReason=Encountered an unrecognized authentication failure.}" ), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, client-environment-type=Sandbox}
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120
Activity
May ’25
IAP working in StoreKitTest on XCODE but not in TestFlight – shows mapped error "Product not available"
Hey everyone, I'm currently preparing an older iOS app for App Store release that includes a non-consumable In‑App Purchase using StoreKit 2. Everything works perfectly in the StoreKitTest environment inside Xcode – the product loads, the purchase flow runs, the transaction verifies. However, when I run the same app through TestFlight, I always get the error: ❌ Product not available - mapped to Here’s what I’ve already checked: ✅ The product ID is correct and matches what’s in App Store Connect (case-sensitive). ✅ The IAP is created in App Store Connect and includes: Title Product ID Price Tier Screenshot for review ✅ The App Store "Paid Applications" agreement is active. ✅ The app is using the correct bundle ID. ✅ I'm using Product.products(for: [productID]) from StoreKit 2. ✅ I’ve implemented fallback and retry logic (e.g. reload after delay). ✅ All IAP logic is wrapped in @MainActor and async-safe. As the App got Rejected on Review, the IAP is also now in the Rejected Status. Now the IAP shows status: 🟠 "Developer Action Required" And App Review rejected the IAP with the message: "Your first In‑App Purchase must be submitted together with a new app version." But if I add the App to the Test again and therefore the IAP, then the app will get Rejected again for App Completeness, IAP does not work... What am I doing wrong here? :) Thanks a lot in advance Cheers, Niklas
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125
Activity
Aug ’25
Inquiry regarding StoreKit Messages for Free Trial Conversion and Recurring Payment Consent in South Korea
Dear Apple Developer Support, Our iOS application offers subscriptions with a free trial period. We understand that in South Korea, due to local subscription regulations, users must explicitly provide consent for recurring payments before the subscription converts from a free trial to a paid period. We have the following questions regarding how StoreKit handles this scenario: When a free trial is about to convert to a paid subscription for a user in South Korea, does StoreKit send a StoreKit.Message (or SKStorefront.Message) to the application to obtain the required consent for recurring payments? If such a message is sent, would the Reason for this message be StoreKit.Message.Reason.priceIncreaseConsent, or would it be another specific reason related to initial recurring payment consent after a trial? If our application receives such a message and we choose to defer its display, what is the maximum recommended or permissible deferral period? Is it possible to save the data of a received StoreKit.Message and display it to the user at a later time, for instance, after the application has been closed and subsequently reopened? Are there any best practices or limitations regarding this? We need this information to ensure our application correctly handles these consent requirements in compliance with South Korean policies and provides a smooth user experience. Thank you for your guidance.
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1
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129
Activity
May ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
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1
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0
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558
Activity
May ’25
在沙盒环境下或者TestFlight 测试消费型项目会提示此项目将免费恢复
在沙盒环境下或者TestFlight 测试消费型项目会提示此项目将免费恢复
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187
Activity
Aug ’25
Promotional offer does not work, gave error code 3903
I tried to apply a promotional offer to a subscribed user. When I tested it in the Sandbox environment, it did not show the promotional payment popup but returned a “restored” status. However, when I tested it in the Xcode environment, it correctly displayed the payment popup, but after I tapped the Subscribe button, it showed an “Unable to Purchase” popup like this: And in the console I could see this error: Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Server Error The server encountered an error" UserInfo={AMSURL=http://localhost:56862/WebObjects/MZBuy.woa/wa/inAppBuy, AMSDescription=Server Error, NSDebugDescription=Server Error The server encountered an error, AMSServerErrorCode=3903, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; dialog = { defaultButton = ok; explanation = "Contact the developer for more information.\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Unable to Purchase"; okButtonString = OK; }; dsid = 17322632127; failureType = 3903; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }, AMSFailureReason=The server encountered an error} Could someone help me resolve this issue? I’ve been struggling with it for two days and feeling exhausted...
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185
Activity
Dec ’25
Urgent: Reports of Duplicate Charges via AlipayHK on Apple Pay
We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.
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5
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260
Activity
May ’25
The Apple Pay interface is not responding
My server's access to Apple's payment interface (buy. itunes. apple. com/verifiyReceipt) has been unresponsive since the end of March, and I have been searching for a long time without finding any issues. Normally, even if the data is incorrect, there is still a {"status": 21000} response. We are using Alibaba Cloud's virtual servers here. I don't know if Apple has made any adjustments to the interface. If anyone has encountered this problem, please kindly help to answer it. Thank you all.
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70
Activity
Apr ’25
Conversion tracking with the SKAN
Hello all, We developed an iOS app which we started advertising now. In our iOS app we already implemented the updatePostbackConversionValue(_:completionHandler:) to send in-app events in increasing numbers (first open -> 1, lead ->2, conversion -> 3). From our understanding this should be enough for alle ad networks (Apple Ads, Google Ads, Meta Ads, Microsoft Ads and Reddit Ads) to receive those numbers - at least they receive the app installs from the SKAN already. Is this correct or do we miss something here in the integration? We currently really struggle to assure that everything is working and we do not see any conversions coming in - even though two weeks of advertising have passed already. I look forward for any feedback or discussion and I am also happy to share more details if needed. Best regards, Manuel
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68
Activity
Jun ’25
App Store Server Notifications Update
Hello Apple Support Team, We're a developer team that has created an app with subscription-based features, and we've been using App Store Server Notifications to receive updates about user subscription status changes. I'm reaching out to inquire about potential modifications to the App Store Server Notifications approach that might have improved notification delivery times for my app. So on our appstore app, when a user purchases a subscription, the apple server notifications reach our server and send us the complete detail of that user’s purchase for eg he upgraded or downgraded etc. And then based on the data we receive from app store server notifications, we save it in our database, along with updating the users subscription table in the database. Previously, we experienced delays in receiving the real time notifications from apple on our server, sometimes taking a few minutes, while other times they would arrive immediately. And because of this issue, the users faced delay in seeing their subscription updates, as our db was updated only after the app store server notification reached our server. However, recently, we've noticed a significant improvement, and notifications are now being delivered still in real-time, but without any noticeable delays. I'm wondering if Apple has made any changes to the App Store Server Notifications system that might have resolved the delay issue. Could you please confirm if any modifications were made in 2025, specifically from January onwards, that might have improved notification delivery times? Additionally, I'd like to know if these changes apply to both sandbox testing and production environments. If possible, could you please provide more information about the changes or direct me to a resource that might explain the updates? I'd appreciate your assistance in confirming this information, and I'm looking forward to hearing back from you.
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139
Activity
May ’25
Subscription upgrade during trial with a pending crossgrade: does remaining trial time get forfeited and is the prior plan refunded?
I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). 3.After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!
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72
Activity
Sep ’25
AppStore response times for the store test environment to make purchases is very long.
Currently, over the xcode environment to do the testing of product subscriptions through appstore are working correctly using the storeKit. When deployed in testflight to do the testing over the integration environment, the store response times are being excessively high, in excess of 20 minutes. This behavior is not replicated on Xcode, and is happening on recent versions uploaded to testflight, as earlier versions that were already tested and are currently in production. In addition the communication between the appstore webhook and the BE is also failing in this environment. It is being blocked to generate any test to be able to launch to production.
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214
Activity
Apr ’25
Why does AppStore.requestReview(in:) require NSViewController Parameter?
Looking to update one of my apps that uses SKStoreReviewController +requestReview (deprecated) to AppStore.requestReview(in:) umm...I have a few of questions... Why is an NSViewController parameter required? It's really not so uncommon for an AppKit app to just use NSWindowController with a window that does not use NSViewController... It should be possible to present the review request in a standalone alert (attached to a window is preferred IMO but it still should be possible to ask in separate window). 3)...why Swift..(err nevermind) Ideally: AppStore requestReview should take a NSWindow parameter but that parameter should be optional. If nil the request should be presented in a standalone window (like an alert). If non nil..present as a sheet on the window. Why a view controller? Maybe I'm missing something.
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2
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181
Activity
Oct ’25
Screen Rocorder plus Front Camera
I want to build an app for ios using react native. preferably expo. The app will be for recording user experiences with technology. the SLUDGE that they face while navigating through technology. I want to have basic login, signup. The main feature would be to have 2 recording modes. First is record the screen and the front camera simultaneously. Second is to record the back camera and the front camera simultaneously. I can then patch the two outputs later on that is the screen recording and the front camera clip in post processing. I want to know if this is possible as I was told that react native and expo does not have the support yet. if not is there any library or another approach to make this app come alive.
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120
Activity
Aug ’25
Storekit2 Some device failure unknown
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
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122
Activity
Apr ’25
SKErrorDomain Code 2 Problem
We are facing a serious issues with in app purchases in our app. We offer 3 IAP: auto-renewable subscription 1W, auto-renewable subscription 1Y, non-consumable one-time purchase (LifeTime access) In our case 90-95% of transactions fail and we mostly get SKError code=2 . Sometime purchase fails several times for the same user so it’s very hard to believe that user intentionally cancels transaction for the same product 4 or even 5 times in a row. It happens regardless iOS version, device model, our app version. We've checked multiple threads with the same issue but coudn't find any solution. We do not offer any promotions, product identifiers are valid... Some users are able to make a purchases without any issues.
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255
Activity
Jul ’25
subscriptionPeriod.unit returns both .week AND .day for weekly subscriptions?
After creating a new weekly subscription option, I get inconsistent results for subscriptionPeriod. In local testing with a synced or a un-synced StoreKit file I am getting unit == .week (as expected) whereas in TestFlight I am getting unit == .day. This makes unit.localizedDescriptionsomewhat unusable in the paywall. Am I missing something? Or is this bug or a limitation of StoreKit and/or TestFlight and/or newly created subscription options? Affected code (in a custom SubscriptionStoreControlStyle): private func priceDisplay(for pickerOption: Configuration.PickerOption) -> String { var result = "" if pickerOption.introductoryOffer != nil { result += NSLocalizedString("then", comment: "") + " " } result += pickerOption.displayPrice if let unit = pickerOption.subscriptionPeriod?.unit { result += " / " + unit.localizedDescription } return result } private func percentageSaved(for pickerOption: Configuration.PickerOption, allOptions: [Product]) -> Int? { guard let subscriptionPeriod = pickerOption.subscriptionPeriod, subscriptionPeriod != .weekly else { return nil } let weeklyOption = allOptions.first { otherOption in otherOption.subscription?.subscriptionPeriod == .weekly } guard let weeklyOption, weeklyOption.price > 0 else { return nil } let percentageSaved = 100 - (pickerOption.price / (weeklyOption.price * 52)) * 100 return Int((percentageSaved as NSNumber).doubleValue) }
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157
Activity
Oct ’25
[StoreKit1] IAP Works in TestFlight but Fails During App Review (2.1 Rejection)
Hello Apple Developer Team, We're experiencing consistent IAP approval rejections under Guideline 2.1, despite successful TestFlight verification. Here's our detailed situation: Environment StoreKit 1 implementation Tested on iOS 18.5 or 18.6 devices Sandbox environment works perfectly Verification Steps Taken ✅ Confirmed all Product IDs match App Store Connect exactly ✅ Validated 10+ successful TestFlight transactions (attached screenshot samples) ✅ Verified banking/tax agreements are active Objective-C Code (StoreKit1 Implementation) - (void)buyProductId:(NSString *)pid AndSetGameOrderID:(NSString *)orderID{ if([SKPaymentQueue canMakePayments]){ if (!hasAddObserver) { [[SKPaymentQueue defaultQueue] addTransactionObserver:_neo]; hasAddObserver = YES; } self.neoOrderID = orderID; [[NSUserDefaults standardUserDefaults] setValue:orderID forKey:Pay_OrderId_Key]; self.productID = pid; NSArray * product = [[NSArray alloc]initWithObjects:self.productID, nil]; NSSet * nsset = [NSSet setWithArray:product]; SKProductsRequest * request = [[SKProductsRequest alloc]initWithProductIdentifiers:nsset]; request.delegate = self; [request start]; }else{ NSString * Err = @"Pembelian tidak diizinkan. Silakan aktifkan perizinan di pengaturan"; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); return; } } - (void)productsRequest:(SKProductsRequest *)request didReceiveResponse:(SKProductsResponse *)response { NSArray * product = response.products; if ([product count] == 0) { [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; NSString * Err = [NSString stringWithFormat:@"Err = 01, Item tidak ditemukan %@",self.productID]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); return; } SKProduct * p = nil; for (SKProduct * pro in product) { if ([pro.productIdentifier isEqualToString:self.productID]){ p = pro; }else{ [request cancel]; [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; NSString * Err = [NSString stringWithFormat:@"Err = 02, %@",self.productID]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); return; } } SKMutablePayment * mPayment = [SKMutablePayment paymentWithProduct:p]; mPayment.applicationUsername = [NSString stringWithFormat:@"%@",self.neoOrderID]; if(!hasAddObserver){ [[SKPaymentQueue defaultQueue] addTransactionObserver:_neo]; hasAddObserver = YES; } [[SKPaymentQueue defaultQueue] addPayment:mPayment]; } - (void)request:(SKRequest *)request didFailWithError:(NSError *)error{ [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; NSString * Err = [NSString stringWithFormat:@"Err = 0%ld %@", (long)error.code, self.productID]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [Err UTF8String]); } - (void)requestDidFinish:(SKRequest *)request{ } - (void)paymentQueue:(SKPaymentQueue *)queue updatedTransactions:(NSArray *)transaction{ for(SKPaymentTransaction *tran in transaction){ if (SKPaymentTransactionStatePurchased == tran.transactionState){ [self completeTransaction:tran]; }else if(SKPaymentTransactionStateFailed == tran.transactionState){ [self failedTransaction:tran]; } } } - (void)failedTransaction: (SKPaymentTransaction *)transaction { NSString * detail = [NSString stringWithFormat:@"%ld",(long)transaction.error.code]; // UnitySendMessage("GameManager", "IAPPurchaseFailed", [detail UTF8String]); [[SKPaymentQueue defaultQueue]removeTransactionObserver:_neo]; hasAddObserver = NO; [[SKPaymentQueue defaultQueue] finishTransaction: transaction]; } - (void)completeTransaction:(SKPaymentTransaction *)transaction{ NSMutableDictionary * mdic = [NSMutableDictionary dictionary]; NSString * productIdentifier = transaction.payment.productIdentifier; NSData * _recep = nil; NSString * _receipt = @""; if (floor(NSFoundationVersionNumber) <= NSFoundationVersionNumber_iOS_6_1) { _recep = transaction.transactionReceipt; _receipt = [[NSString alloc]initWithData:_recep encoding:NSUTF8StringEncoding]; } else { _recep = [NSData dataWithContentsOfURL:[[NSBundle mainBundle] appStoreReceiptURL]]; _receipt = [_recep base64EncodedStringWithOptions:NSDataBase64EncodingEndLineWithLineFeed]; } NSString * gameOrderid = [transaction payment].applicationUsername; if (gameOrderid == nil) { gameOrderid = [[NSUserDefaults standardUserDefaults] objectForKey:Pay_OrderId_Key]; } if(_receipt != nil && gameOrderid != nil){ mdic[@"orderid"] = gameOrderid; mdic[@"productid"] = productIdentifier; mdic[@"receipt"] = _receipt; }else{ [[SKPaymentQueue defaultQueue] finishTransaction:transaction]; return; } NSData * data = [NSJSONSerialization dataWithJSONObject:mdic options:kNilOptions error:nil]; NSString * jsonString = [[NSString alloc]initWithData:data encoding:NSUTF8StringEncoding]; if (hasAddObserver) { [[SKPaymentQueue defaultQueue] removeTransactionObserver:_neo]; hasAddObserver = NO; } // UnitySendMessage("GameManager", "IAPPurchaseSuecess", [jsonString UTF8String]); [self verifyReceipt:_recep completion:^(BOOL success, NSDictionary *response) { if (success) { NSLog(@"verify success"); // [[SKPaymentQueue defaultQueue] finishTransaction:transaction]; [self verifySuecessDelTransactions]; } }]; } - (void)paymentQueueRestoreCompletedTransactionsFinished:(SKPaymentQueue *)queue { for(SKPaymentTransaction *tran in queue.transactions){ if (SKPaymentTransactionStatePurchased == tran.transactionState){ [self completeTransaction:tran]; } } } - (void)verifySuecessDelTransactions{ SKPaymentQueue *paymentQueue = [SKPaymentQueue defaultQueue]; NSArray<SKPaymentTransaction *> *transactions = paymentQueue.transactions; if (transactions.count == 0) { return; } for (SKPaymentTransaction *transaction in transactions) { if (transaction.transactionState == SKPaymentTransactionStatePurchased || transaction.transactionState == SKPaymentTransactionStateRestored) { [paymentQueue finishTransaction:transaction]; } } }
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Activity
Aug ’25