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Support in-app purchases and interactions with the App Store using StoreKit.

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"Error handling payment sheet request" with Backyard Bird sample application
After downloading Backyard Birds and following the steps in the section "Configure the sample code project" (i.e. enabling local StoreKit testing in the scheme). When I run the macOS app from within XCode, the following error occurs. Whenever I try to purchase any item from within the app, I am presented with the following error dialogue: "Couldn’t communicate with a helper application. Try your operation again. If that fails, quit and relaunch the application and try again." This happens after I click the purchase button (i.e. the button that displays the price). The Xcode logs show the following errors: Error handling payment sheet request: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service created from an endpoint was invalidated from this process." UserInfo={NSDebugDescription=The connection to service created from an endpoint was invalidated from this process.} Type: Error | Timestamp: 2025-09-26 18:05:36.214491+02:00 | Process: Backyard Birds | Library: StoreKit | Subsystem: com.apple.storekit | Category: Default | TID: 0xafed followed by Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=5115 "Received failure in response from Xcode" UserInfo={NSDebugDescription=Received failure in response from Xcode, NSUnderlyingError=0x600001545470 {Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service created from an endpoint was invalidated from this process." UserInfo={AMSDescription=Ein unbekannter Fehler ist aufgetreten. Versuche es erneut., AMSURL=http://localhost:49244/WebObjects/MZBuy.woa/wa/inAppBuy, NSDebugDescription=The connection to service created from an endpoint was invalidated from this process., AMSStatusCode=200, AMSServerPayload={ "app-list" = ( ); dialog = { cancelButtonString = Cancel; defaultButton = Buy; explanation = "Do you want to buy one Box of Nutrition Pellets for $3.99?\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Confirm Your In-App Purchase"; okButtonAction = { buyParams = "bid=com.example.apple-samplecode.Backyard-BirdsHQN4U5V5MY&bvrs=1.0&offerName=pellet.box&quantity=1&deviceVerification=0aee9116-fef7-5d20-b21b-b28848615717&storekitViewInitiated=true"; itemName = "pellet.box"; kind = Buy; }; okButtonString = Buy; paymentSheetInfo = { caseControl = true; confirmationTitle = Pay; countryCode = US; currency = USD; designVersion = 2; displayPrice = "$3.99"; flexList = ( { value = ( { style = priceMain; value = "$3.99"; }, { style = priceSub; value = "One-time charge"; } ); }, { header = "$null"; value = "For testing purposes only. You will not be charged for confirming this purchase."; } ); price = "3.99"; requestor = AppStore; salableIcon = "http://localhost:49244/StoreKit/AppIcon?bid=com.example.apple-samplecode.Backyard-BirdsHQN4U5V5MY"; salableIconType = app; salableInfo = ( "Box of Nutrition Pellets %%image_0%%", "Backyard Birds", "In-App Purchase" ); styles = ( { bold = true; name = priceMain; size = large; }, { color = gray; name = priceSub; }, { bold = true; name = priceMainSpaceBefore; size = large; spacingBefore = medium; } ); title = { type = text; value = Xcode; }; }; }; "download-queue-item-count" = 0; dsid = 17322632127; failureType = 5115; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }}}} Type: Error | Timestamp: 2025-09-26 18:05:36.346918+02:00 | Process: Backyard Birds | Library: StoreKit | Subsystem: com.apple.storekit | Category: Default | TID: 0xafea I am running Xcode Version 26.0.1 (17A400) macOS Sequia 15.7 What I have tried so far: created a new admin user, logged in as that user, installed Xcode and ran the Backyard Bird sample from there. Same error. This also happens with my own app, when I am trying to test purchasing. How can I further debug this problem?
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64
Sep ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
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558
May ’25
Issues with Promotional Offers — Purchase Fails or Discount Not Applied
I am developing and testing Apple Promotional Offers and encountered issues during implementation. Purchase Failure When using the following API, the promotional purchase sheet is displayed, but after attempting payment, the transaction fails. API: public static func promotionalOffer( offerID: String, keyID: String, nonce: UUID, signature: Data, timestamp: Int ) -> Product.PurchaseOption Observed behavior: Alert shows: Unable to Purchase [Environment: Xcode] Not Eligible for Offer Console logs: AMSErrorDomain Code=305 ASDErrorDomain Code=3903 Discount Not Applied When calling this API, there are no errors, but the promotional price is not applied, and the user still sees the original price. API: public static func promotionalOffer( _ offerID: String, compactJWS: String ) -> [Product.PurchaseOption] Questions Does Promotional Offers support testing with .storekit files in Xcode? Can Promotional Offers be tested with sandbox accounts using real offers configured in App Store Connect? How should I troubleshoot and resolve the above issues? • Could it be related to the subscription history of the sandbox account? • Do I need to use TestFlight instead of Xcode to test certain scenarios? • Could this be caused by signature parameters or StoreKit configuration?
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122
Sep ’25
Help testing sandbox purchases in Xcode
I am attempting to test non-consumable sandbox purchases, however I am unable to select the "Approve Transaction" option after initiating a purchase. Leaving the transaction in a permanent pending state. I can view the transaction in the transaction manager by navigating to Debug -> Storekit -> Manage Transactions.. but the only available options to select are "Refund Transaction" or "Delete Transaction". What am I missing about Xcode or my environment that is preventing me from testing this purchase flow? Some more information about my set up. I have a .storekit file synced to AppStore Connect with my product Id. There's a StoreKitTestCertificate.cert saved in the project. I've tried running the build on my phone as Debug, Release and ReleaseForRunning all with the same behavior after making a purchase. My phone is logged into a sandbox test user apple account in the developer iOS settings
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213
Sep ’25
"StoreKit Testing in Xcode" certificate is not trusted on iOS 26
Hello. I have setup a StoreKit testing in the app that was and still is perfectly working on iOS 18. Unfortunately when run on iOS 26 the following error gets printed in the console after calling Transaction.currentEntitlement(for:) method: Failed to verify certificate chain due to client recoverable failure: Error Domain=NSOSStatusErrorDomain Code=-67843 "“StoreKit Testing in Xcode” certificate is not trusted" UserInfo={NSLocalizedDescription=“StoreKit Testing in Xcode” certificate is not trusted, NSUnderlyingError=0x109de7e10 {Error Domain=NSOSStatusErrorDomain Code=-67843 "Certificate 0 “StoreKit Testing in Xcode” has errors: Root is not trusted;" UserInfo={NSLocalizedDescription=Certificate 0 “StoreKit Testing in Xcode” has errors: Root is not trusted;}}} I'm not seeting any StoreKit Testing certificates in phone's certificate trust settings. This test was performed on iOS 26.0 (23A341) with app built in Xcode 16.4. FB20339145
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176
Nov ’25
Inconsistent appTransactionId in Transaction History
Issue Description When using the App Store Server API endpoint GET v2/history/{transactionId} to retrieve transaction history for a specific transaction, I'm observing unexpected changes in the appTransactionId field across related transactions in the same subscription group. Important Context: This is a "clean" auto-renewable subscription with no user intervention - the user has had continuous auto-renewals without any upgrades, downgrades, cancellations, or resubscriptions. The subscription has been renewing automatically and successfully throughout the entire period. API Call GET v2/history/1000000000000001 Response Data The API returns the following transaction history, where I notice the appTransactionId values are inconsistent across what should be a straightforward auto-renewal sequence: Note: The data below has been sanitized for privacy protection (IDs, bundle identifiers, etc. have been replaced with example values), but the logical relationships, date sequences, and the core issue remain identical to the original data. Array ( [0] => Array ( [transactionId] => 1000000000000001 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000001 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1743784032000 [originalPurchaseDate] => 1743784034000 [expiresDate] => 1746376032000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => PURCHASE // Original purchase [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000001 // Different value ) [1] => Array ( [transactionId] => 1000000000000002 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000002 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1746376032000 [originalPurchaseDate] => 1746347349000 [expiresDate] => 1749054432000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => RENEWAL // First auto-renewal [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000002 // Same for renewals ) [2] => Array ( [transactionId] => 1000000000000003 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000003 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1749054432000 [originalPurchaseDate] => 1749025657000 [expiresDate] => 1751646432000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => RENEWAL // Second auto-renewal [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000002 // Same as previous renewal ) [3] => Array ( [transactionId] => 1000000000000004 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000004 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1751646432000 [originalPurchaseDate] => 1751617840000 [expiresDate] => 1754324832000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => RENEWAL // Third auto-renewal [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000002 // Same as previous renewals ) ) Questions Is this behavior expected? Should the appTransactionId change between the original purchase and subsequent renewals within the same subscription group, especially when there are no user actions (upgrades/downgrades/cancellations/resubscriptions)? What determines the appTransactionId value? The documentation doesn't clearly explain when this identifier might change or what triggers a new value. This is particularly puzzling since this is a straightforward auto-renewal scenario. How should we handle this in our backend logic? Should we treat transactions with different appTransactionId values as separate entities, or should we rely on originalTransactionId for grouping related subscription transactions? Is this a known issue? We've seen similar concerns in the community regarding transaction ID inconsistencies, but this specific case involves a clean auto-renewal flow without any complicating factors.
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180
Jul ’25
Same same originalTransactionId, productId, but the transactionIds are different.
We are seeing an issue with a potential duplicate charge issue regarding our app. We have received two transactions with the same originalTransactionId but different transactionIds: Order A: TransactionId: [Redacted_TID_1] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_2] Price: [Redacted_Price] CAD Order B: TransactionId: [Redacted_TID_2] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_3] Price: [Redacted_Price] CAD Both transactions share the same originalTransactionId, productId, and expiresDate, but the transactionIds are different. We wanna confirm: Were customers charged once or twice for this subscription renewal? If only one charge was made, how should we programmatically determine the “valid” transaction among multiple records with the same originalTransactionId to avoid confusion in our server-side receipt validation? We appreciate any clarification so we can handle this correctly in our backend.
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270
Sep ’25
Subject: Advanced Commerce setup — one generic subscription vs per-product generics, and reporting identifiers
We’ve been approved for the Advanced Commerce API and are setting up the generic product identifiers per the guide: https://aninterestingwebsite.com/documentation/advancedcommerceapi/setting-up-your-project-for-advanced-commerce#Set-up-generic-product-identifiers We have multiple auto-renewable subscriptions (for simplicity: Product 1, Product 2, etc.). We created a new subscription group for Advanced Commerce and are about to add the subscription(s) inside that group. Should we create one auto-renewable subscription (generic, e.g. subscription.ac) to represent all of our subscriptions, or one generic per product family (e.g., product1.ac, product2.ac, …)? If the answer depends on whether subscribers can hold multiple products simultaneously, please advise which structure supports that (e.g., separate groups). Reporting identifiers / segmentation: In Sales and Trends and Payments & Financial Reports, which identifier(s) will appear after migration: the legacy StoreKit product_id, the new generic product id, and/or the SKU? If we use a single generic subscription for all products, what’s Apple’s recommended way to segment revenue by product (Product 1 vs. Product 2)? If SKUs don’t surface in these reports, should we prefer multiple generics/groups to preserve report-level segmentation?
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150
Sep ’25
Sandbox refund testing "Cannot connect" error
I'm running into a refund issue when testing in-app purchases in sandbox mode. I'm able to successfully purchase items but roughly 1 out of 3 times, when the refund window pops up, it says it cannot connect even though our webhook servers can verify the transaction id sent from apple. My internet connection is good and I've varied the wait period from purchase to refund from 15mins to 2 hours. Any help would be greatly appreciated.
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159
Sep ’25
original transaction id not found
Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insight would be appreciated. Thanks in advance!
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157
Sep ’25
Promotional offer does not work, gave error code 3903
I tried to apply a promotional offer to a subscribed user. When I tested it in the Sandbox environment, it did not show the promotional payment popup but returned a “restored” status. However, when I tested it in the Xcode environment, it correctly displayed the payment popup, but after I tapped the Subscribe button, it showed an “Unable to Purchase” popup like this: And in the console I could see this error: Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Server Error The server encountered an error" UserInfo={AMSURL=http://localhost:56862/WebObjects/MZBuy.woa/wa/inAppBuy, AMSDescription=Server Error, NSDebugDescription=Server Error The server encountered an error, AMSServerErrorCode=3903, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; dialog = { defaultButton = ok; explanation = "Contact the developer for more information.\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Unable to Purchase"; okButtonString = OK; }; dsid = 17322632127; failureType = 3903; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }, AMSFailureReason=The server encountered an error} Could someone help me resolve this issue? I’ve been struggling with it for two days and feeling exhausted...
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185
Dec ’25
Subscription Purchase product issue
Hello Developer support, In one of our live application we have seen that users are purchasing weekly subscription and automatically they shifted to yearly product. Due to this we have received high revenue and also refunds afterwards. To prevent this we removed our yearly product from the sale. In App Store Connect we have seen activations for weekly product and convert to standard prices are yearly products. Also we have seen weird behavior of user getting trial for same product for three times. For developer support people I am sharing my app id - 1320373866 , and here is the video of our issue - https://drive.google.com/file/d/1DBHw8ivgql4eNoo8NC3xo5v4wgr8Oh7x/view?usp=sharing , Also attaching trial behavior screenshot.
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117
Sep ’25
Support Request: App Store Server Notification Inaccuracies
Unsure if this has been reported before, but I'm seeing a specific scenario where Apple is sending back faulty information in App Store Server Notifications. When users have payment failures that result in the membership expiring, and then reactivate later on with a different subscription, they are given a new originalTransactionId, yet we have three cases where we receive messages about the old originalTransactionId, indicating that after the user recovers their subscription, Apple is resurrecting the old subscription and treating it as if it is active BUT ultimately decides to deactivate it. Here is a sample screenshot of an impacted user. We only have three month and annual plans. Timeline: March 21st: This user signed up for a 3 Month Plan June 21st: This user fails to pay July 7th: After our 16 day grace period, this user loses access July 29th: This user sees they lost access and repurchase Augsut 19th: Their membership is deactivated (long before their 3 Month Subscription is up) For further verification I've also attached a record of all the payloads we've received from Apple for this user. Please let me know if you need any more details to fix this bug OR if it has already been fixed! Thank you. user_webhook_data_sanitized.csv
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476
Sep ’25
iOS 26 RC: Testflight showing wrong currency for sandbox accounts
My app has in app purchase for subscriptions, available in many countries. When using Sandbox App Store accounts on TestFlight with a locale different from my own in the iOS 26 RC, I'm getting incorrect currency coming back from Product.products(for: identifiers), and so my app displays the wrong price for the locale. However, the actual Apple Pay buy sheet shows the proper currency symbol and currency amount. This did not happen on prior versions of iOS. Is anyone else experiencing this?
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Jan ’26
"Error handling payment sheet request" with Backyard Bird sample application
After downloading Backyard Birds and following the steps in the section "Configure the sample code project" (i.e. enabling local StoreKit testing in the scheme). When I run the macOS app from within XCode, the following error occurs. Whenever I try to purchase any item from within the app, I am presented with the following error dialogue: "Couldn’t communicate with a helper application. Try your operation again. If that fails, quit and relaunch the application and try again." This happens after I click the purchase button (i.e. the button that displays the price). The Xcode logs show the following errors: Error handling payment sheet request: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service created from an endpoint was invalidated from this process." UserInfo={NSDebugDescription=The connection to service created from an endpoint was invalidated from this process.} Type: Error | Timestamp: 2025-09-26 18:05:36.214491+02:00 | Process: Backyard Birds | Library: StoreKit | Subsystem: com.apple.storekit | Category: Default | TID: 0xafed followed by Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=5115 "Received failure in response from Xcode" UserInfo={NSDebugDescription=Received failure in response from Xcode, NSUnderlyingError=0x600001545470 {Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service created from an endpoint was invalidated from this process." UserInfo={AMSDescription=Ein unbekannter Fehler ist aufgetreten. Versuche es erneut., AMSURL=http://localhost:49244/WebObjects/MZBuy.woa/wa/inAppBuy, NSDebugDescription=The connection to service created from an endpoint was invalidated from this process., AMSStatusCode=200, AMSServerPayload={ "app-list" = ( ); dialog = { cancelButtonString = Cancel; defaultButton = Buy; explanation = "Do you want to buy one Box of Nutrition Pellets for $3.99?\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Confirm Your In-App Purchase"; okButtonAction = { buyParams = "bid=com.example.apple-samplecode.Backyard-BirdsHQN4U5V5MY&bvrs=1.0&offerName=pellet.box&quantity=1&deviceVerification=0aee9116-fef7-5d20-b21b-b28848615717&storekitViewInitiated=true"; itemName = "pellet.box"; kind = Buy; }; okButtonString = Buy; paymentSheetInfo = { caseControl = true; confirmationTitle = Pay; countryCode = US; currency = USD; designVersion = 2; displayPrice = "$3.99"; flexList = ( { value = ( { style = priceMain; value = "$3.99"; }, { style = priceSub; value = "One-time charge"; } ); }, { header = "$null"; value = "For testing purposes only. You will not be charged for confirming this purchase."; } ); price = "3.99"; requestor = AppStore; salableIcon = "http://localhost:49244/StoreKit/AppIcon?bid=com.example.apple-samplecode.Backyard-BirdsHQN4U5V5MY"; salableIconType = app; salableInfo = ( "Box of Nutrition Pellets %%image_0%%", "Backyard Birds", "In-App Purchase" ); styles = ( { bold = true; name = priceMain; size = large; }, { color = gray; name = priceSub; }, { bold = true; name = priceMainSpaceBefore; size = large; spacingBefore = medium; } ); title = { type = text; value = Xcode; }; }; }; "download-queue-item-count" = 0; dsid = 17322632127; failureType = 5115; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }}}} Type: Error | Timestamp: 2025-09-26 18:05:36.346918+02:00 | Process: Backyard Birds | Library: StoreKit | Subsystem: com.apple.storekit | Category: Default | TID: 0xafea I am running Xcode Version 26.0.1 (17A400) macOS Sequia 15.7 What I have tried so far: created a new admin user, logged in as that user, installed Xcode and ran the Backyard Bird sample from there. Same error. This also happens with my own app, when I am trying to test purchasing. How can I further debug this problem?
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64
Activity
Sep ’25
All transaction in my current entitlement returns as .unverified
Im building a small iphone app with StoreKit and currently testing it in testflight right on my mac, not on iphone. StoreKit part almost exactly copied from SKDemo from one of the Apple's WWDC. For some users and for myself Transaction.currentEntitlements always returns .unverified results. I double-checked Apple Connect settings, i checked my internet connection and everything is fine. Is there some pitfalls for testflight on mac? How can I find out what is causing this problem?
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1
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558
Activity
May ’25
Issues with Promotional Offers — Purchase Fails or Discount Not Applied
I am developing and testing Apple Promotional Offers and encountered issues during implementation. Purchase Failure When using the following API, the promotional purchase sheet is displayed, but after attempting payment, the transaction fails. API: public static func promotionalOffer( offerID: String, keyID: String, nonce: UUID, signature: Data, timestamp: Int ) -> Product.PurchaseOption Observed behavior: Alert shows: Unable to Purchase [Environment: Xcode] Not Eligible for Offer Console logs: AMSErrorDomain Code=305 ASDErrorDomain Code=3903 Discount Not Applied When calling this API, there are no errors, but the promotional price is not applied, and the user still sees the original price. API: public static func promotionalOffer( _ offerID: String, compactJWS: String ) -> [Product.PurchaseOption] Questions Does Promotional Offers support testing with .storekit files in Xcode? Can Promotional Offers be tested with sandbox accounts using real offers configured in App Store Connect? How should I troubleshoot and resolve the above issues? • Could it be related to the subscription history of the sandbox account? • Do I need to use TestFlight instead of Xcode to test certain scenarios? • Could this be caused by signature parameters or StoreKit configuration?
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122
Activity
Sep ’25
Help testing sandbox purchases in Xcode
I am attempting to test non-consumable sandbox purchases, however I am unable to select the "Approve Transaction" option after initiating a purchase. Leaving the transaction in a permanent pending state. I can view the transaction in the transaction manager by navigating to Debug -> Storekit -> Manage Transactions.. but the only available options to select are "Refund Transaction" or "Delete Transaction". What am I missing about Xcode or my environment that is preventing me from testing this purchase flow? Some more information about my set up. I have a .storekit file synced to AppStore Connect with my product Id. There's a StoreKitTestCertificate.cert saved in the project. I've tried running the build on my phone as Debug, Release and ReleaseForRunning all with the same behavior after making a purchase. My phone is logged into a sandbox test user apple account in the developer iOS settings
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213
Activity
Sep ’25
"StoreKit Testing in Xcode" certificate is not trusted on iOS 26
Hello. I have setup a StoreKit testing in the app that was and still is perfectly working on iOS 18. Unfortunately when run on iOS 26 the following error gets printed in the console after calling Transaction.currentEntitlement(for:) method: Failed to verify certificate chain due to client recoverable failure: Error Domain=NSOSStatusErrorDomain Code=-67843 "“StoreKit Testing in Xcode” certificate is not trusted" UserInfo={NSLocalizedDescription=“StoreKit Testing in Xcode” certificate is not trusted, NSUnderlyingError=0x109de7e10 {Error Domain=NSOSStatusErrorDomain Code=-67843 "Certificate 0 “StoreKit Testing in Xcode” has errors: Root is not trusted;" UserInfo={NSLocalizedDescription=Certificate 0 “StoreKit Testing in Xcode” has errors: Root is not trusted;}}} I'm not seeting any StoreKit Testing certificates in phone's certificate trust settings. This test was performed on iOS 26.0 (23A341) with app built in Xcode 16.4. FB20339145
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176
Activity
Nov ’25
Inconsistent appTransactionId in Transaction History
Issue Description When using the App Store Server API endpoint GET v2/history/{transactionId} to retrieve transaction history for a specific transaction, I'm observing unexpected changes in the appTransactionId field across related transactions in the same subscription group. Important Context: This is a "clean" auto-renewable subscription with no user intervention - the user has had continuous auto-renewals without any upgrades, downgrades, cancellations, or resubscriptions. The subscription has been renewing automatically and successfully throughout the entire period. API Call GET v2/history/1000000000000001 Response Data The API returns the following transaction history, where I notice the appTransactionId values are inconsistent across what should be a straightforward auto-renewal sequence: Note: The data below has been sanitized for privacy protection (IDs, bundle identifiers, etc. have been replaced with example values), but the logical relationships, date sequences, and the core issue remain identical to the original data. Array ( [0] => Array ( [transactionId] => 1000000000000001 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000001 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1743784032000 [originalPurchaseDate] => 1743784034000 [expiresDate] => 1746376032000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => PURCHASE // Original purchase [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000001 // Different value ) [1] => Array ( [transactionId] => 1000000000000002 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000002 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1746376032000 [originalPurchaseDate] => 1746347349000 [expiresDate] => 1749054432000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => RENEWAL // First auto-renewal [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000002 // Same for renewals ) [2] => Array ( [transactionId] => 1000000000000003 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000003 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1749054432000 [originalPurchaseDate] => 1749025657000 [expiresDate] => 1751646432000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => RENEWAL // Second auto-renewal [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000002 // Same as previous renewal ) [3] => Array ( [transactionId] => 1000000000000004 [originalTransactionId] => 1000000000000001 [webOrderLineItemId] => 1000000000000004 [bundleId] => com.example.myapp [productId] => MonthlySubscription [subscriptionGroupIdentifier] => 20000000 [purchaseDate] => 1751646432000 [originalPurchaseDate] => 1751617840000 [expiresDate] => 1754324832000 [quantity] => 1 [type] => Auto-Renewable Subscription [inAppOwnershipType] => PURCHASED [signedDate] => 1751868174651 [environment] => Production [transactionReason] => RENEWAL // Third auto-renewal [storefront] => USA [storefrontId] => 143441 [price] => 100000 [currency] => USD [appTransactionId] => 700000000000000002 // Same as previous renewals ) ) Questions Is this behavior expected? Should the appTransactionId change between the original purchase and subsequent renewals within the same subscription group, especially when there are no user actions (upgrades/downgrades/cancellations/resubscriptions)? What determines the appTransactionId value? The documentation doesn't clearly explain when this identifier might change or what triggers a new value. This is particularly puzzling since this is a straightforward auto-renewal scenario. How should we handle this in our backend logic? Should we treat transactions with different appTransactionId values as separate entities, or should we rely on originalTransactionId for grouping related subscription transactions? Is this a known issue? We've seen similar concerns in the community regarding transaction ID inconsistencies, but this specific case involves a clean auto-renewal flow without any complicating factors.
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180
Activity
Jul ’25
Same same originalTransactionId, productId, but the transactionIds are different.
We are seeing an issue with a potential duplicate charge issue regarding our app. We have received two transactions with the same originalTransactionId but different transactionIds: Order A: TransactionId: [Redacted_TID_1] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_2] Price: [Redacted_Price] CAD Order B: TransactionId: [Redacted_TID_2] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_3] Price: [Redacted_Price] CAD Both transactions share the same originalTransactionId, productId, and expiresDate, but the transactionIds are different. We wanna confirm: Were customers charged once or twice for this subscription renewal? If only one charge was made, how should we programmatically determine the “valid” transaction among multiple records with the same originalTransactionId to avoid confusion in our server-side receipt validation? We appreciate any clarification so we can handle this correctly in our backend.
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270
Activity
Sep ’25
Subject: Advanced Commerce setup — one generic subscription vs per-product generics, and reporting identifiers
We’ve been approved for the Advanced Commerce API and are setting up the generic product identifiers per the guide: https://aninterestingwebsite.com/documentation/advancedcommerceapi/setting-up-your-project-for-advanced-commerce#Set-up-generic-product-identifiers We have multiple auto-renewable subscriptions (for simplicity: Product 1, Product 2, etc.). We created a new subscription group for Advanced Commerce and are about to add the subscription(s) inside that group. Should we create one auto-renewable subscription (generic, e.g. subscription.ac) to represent all of our subscriptions, or one generic per product family (e.g., product1.ac, product2.ac, …)? If the answer depends on whether subscribers can hold multiple products simultaneously, please advise which structure supports that (e.g., separate groups). Reporting identifiers / segmentation: In Sales and Trends and Payments & Financial Reports, which identifier(s) will appear after migration: the legacy StoreKit product_id, the new generic product id, and/or the SKU? If we use a single generic subscription for all products, what’s Apple’s recommended way to segment revenue by product (Product 1 vs. Product 2)? If SKUs don’t surface in these reports, should we prefer multiple generics/groups to preserve report-level segmentation?
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1
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150
Activity
Sep ’25
Sandbox refund testing "Cannot connect" error
I'm running into a refund issue when testing in-app purchases in sandbox mode. I'm able to successfully purchase items but roughly 1 out of 3 times, when the refund window pops up, it says it cannot connect even though our webhook servers can verify the transaction id sent from apple. My internet connection is good and I've varied the wait period from purchase to refund from 15mins to 2 hours. Any help would be greatly appreciated.
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1
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159
Activity
Sep ’25
Purchase Date and Original Purchase Date format
We are running into exceptions when trying to parse Purchase Date and Original Purchase Date from the base64 encoded receipt. Expected RFC 3339 format of ASN.1 Field Value is: yyyy-MM-ddTHH:mm:ssZ but we end up getting back 2025-04-22T19.49.03Z. Started to happen on 3rd Dec 2024.
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1
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170
Activity
Jul ’25
original transaction id not found
Hi everyone, I’ve been receiving App Store Server Notifications (webhooks) normally for a specific transaction. Everything was working fine — I could use the original_transaction_id to query transaction history, and transaction_id to look up specific transactions. However, starting recently, all API calls for that transaction (both Get Transaction Info and Get Transaction History) now return not found. • The webhooks used to arrive normally for this transaction. • I am sure I’m querying the correct environment (production vs sandbox). • The IDs I’m using are exactly the ones from the last webhook payload. • I haven’t changed my integration code. My questions: 1. Under what conditions does Apple’s API return “not found” for original_transaction_id that previously worked? 2. Can Apple actually purge transaction records (in production)? 3. Could this happen due to refunds, revocations, or other account actions? 4. Is this expected behavior, or should I file a DTS (Technical Support Incident)? Any insight would be appreciated. Thanks in advance!
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1
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157
Activity
Sep ’25
Storekit2 StoreKitError.unknown
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
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1
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1
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253
Activity
Apr ’25
Issue preventing StoreKit 2 transactions from being finished
Hello, Since updating to iOS 26 Beta 3, I’ve been experiencing an issue where transactions purchased through the normal in-app purchase flow continue to be reported as updated and unfinished—even after calling the finish() function. Please resolve this promptly.
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1
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3
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309
Activity
Jul ’25
Promotional offer does not work, gave error code 3903
I tried to apply a promotional offer to a subscribed user. When I tested it in the Sandbox environment, it did not show the promotional payment popup but returned a “restored” status. However, when I tested it in the Xcode environment, it correctly displayed the payment popup, but after I tapped the Subscribe button, it showed an “Unable to Purchase” popup like this: And in the console I could see this error: Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Server Error The server encountered an error" UserInfo={AMSURL=http://localhost:56862/WebObjects/MZBuy.woa/wa/inAppBuy, AMSDescription=Server Error, NSDebugDescription=Server Error The server encountered an error, AMSServerErrorCode=3903, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; dialog = { defaultButton = ok; explanation = "Contact the developer for more information.\n\n[Environment: Xcode]"; initialCheckboxValue = 1; "m-allowed" = 0; message = "Unable to Purchase"; okButtonString = OK; }; dsid = 17322632127; failureType = 3903; jingleAction = inAppBuy; jingleDocType = inAppSuccess; pings = ( ); }, AMSFailureReason=The server encountered an error} Could someone help me resolve this issue? I’ve been struggling with it for two days and feeling exhausted...
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185
Activity
Dec ’25
The restore purchase operation always returns no transactions
login sandbox account at setting > app store > sandbox account. download my app from testflight purchase subscription is fine. stop renew subscription. after subscription expired, delete app, then download from testflight again. tried to restore purchase, the result count always zero
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1
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77
Activity
Sep ’25
Subscription Purchase product issue
Hello Developer support, In one of our live application we have seen that users are purchasing weekly subscription and automatically they shifted to yearly product. Due to this we have received high revenue and also refunds afterwards. To prevent this we removed our yearly product from the sale. In App Store Connect we have seen activations for weekly product and convert to standard prices are yearly products. Also we have seen weird behavior of user getting trial for same product for three times. For developer support people I am sharing my app id - 1320373866 , and here is the video of our issue - https://drive.google.com/file/d/1DBHw8ivgql4eNoo8NC3xo5v4wgr8Oh7x/view?usp=sharing , Also attaching trial behavior screenshot.
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1
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117
Activity
Sep ’25
Storekit2 Some device failure unknown
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
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1
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0
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122
Activity
Apr ’25
Support Request: App Store Server Notification Inaccuracies
Unsure if this has been reported before, but I'm seeing a specific scenario where Apple is sending back faulty information in App Store Server Notifications. When users have payment failures that result in the membership expiring, and then reactivate later on with a different subscription, they are given a new originalTransactionId, yet we have three cases where we receive messages about the old originalTransactionId, indicating that after the user recovers their subscription, Apple is resurrecting the old subscription and treating it as if it is active BUT ultimately decides to deactivate it. Here is a sample screenshot of an impacted user. We only have three month and annual plans. Timeline: March 21st: This user signed up for a 3 Month Plan June 21st: This user fails to pay July 7th: After our 16 day grace period, this user loses access July 29th: This user sees they lost access and repurchase Augsut 19th: Their membership is deactivated (long before their 3 Month Subscription is up) For further verification I've also attached a record of all the payloads we've received from Apple for this user. Please let me know if you need any more details to fix this bug OR if it has already been fixed! Thank you. user_webhook_data_sanitized.csv
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1
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476
Activity
Sep ’25
iOS 26 RC: Testflight showing wrong currency for sandbox accounts
My app has in app purchase for subscriptions, available in many countries. When using Sandbox App Store accounts on TestFlight with a locale different from my own in the iOS 26 RC, I'm getting incorrect currency coming back from Product.products(for: identifiers), and so my app displays the wrong price for the locale. However, the actual Apple Pay buy sheet shows the proper currency symbol and currency amount. This did not happen on prior versions of iOS. Is anyone else experiencing this?
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1
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1
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297
Activity
Jan ’26
Developer Subscription management screen shows subscriptions for other apps
The development subscription management screen for managing your sandbox account subscriptions is today showing products that belong to other apps. Is there a known issue right now? Created a FB with screenshots FB FB20199893
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1
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176
Activity
Sep ’25