StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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StoreKit: No products returned in Sandbox + "This item is not available" in "initiate transaction"
Hi, my app was rejected because IAP were not present in the app. I followed guidelines more carefully and filled all buisness detail since then. And now I have: StoreKit Configuration in XCode is set to None, Products (subscription + consumable product) are already approved (from the previous review) Paid Apps Agreement - active Bank account - active Tax forms - active Compliance - active Problems: When trying to test it with TestFlight + sandbox account, StoreKit is returning zero products. When trying to check my products by "initiate transaction" from Sandbox App Store manage dashboard I am getting an error "This item is not available" I am totally stuck and don't know what to process next. Unfortunately API.
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79
3w
Different transaction IDs for the same purchase between SKPaymentTransaction and receipt latest_receipt_info
Hello, I am investigating a case where two different transaction IDs appear to refer to the same purchase, and I would like clarification on whether this behavior is expected. Additional context StoreKit version: StoreKit 1 (SKPaymentTransaction) Environment: Production Product type: Auto-renewable subscription Transaction sources The values are obtained from the following APIs: transaction_id from SKPaymentTransaction https://aninterestingwebsite.com/documentation/storekit/skpaymentqueue receipt_data from the App Store receipt https://aninterestingwebsite.com/documentation/foundation/bundle/appstorereceipturl Observed behavior After an In-App Purchase completes, the app receives: a transaction_id from SKPaymentTransaction the corresponding receipt_data for the purchase When inspecting the receipt, the transaction_id inside latest_receipt_info differs from the transaction_id received directly from the purchase transaction. For clarity: A = transaction_id received from the purchase flow (SKPaymentTransaction) A' = transaction_id found in receipt_data.latest_receipt_info The two values are different, but they differ only by 1. Additional observation The original_transaction_id for A and A' is identical, which suggests that both transaction IDs belong to the same subscription purchase chain. Pattern observation on the ID difference We have observed that the difference between A and A' is consistently exactly 1 (i.e., A' = A + 1) across multiple transactions, not just a single case. This appears to be a reproducible pattern rather than a coincidence. This observation raises an additional question (Question 6 below). API verification When calling: GET /inApps/v1/transactions/{transactionId} Both A and A' return what appears to be the same purchase record. The response data is effectively identical except for the transactionId field. However, when calling: GET /inApps/v2/history/{transactionId} A does not appear in the transaction history only A' appears in the history response Questions If A does not appear in transaction history, where does this transaction ID originate from? Why does Get Transaction Info (/inApps/v1/transactions/{transactionId}) return a valid response for A even though it is not present in the transaction history? Why do A and A' both resolve to what appears to be the same purchase? In this situation, which transaction ID should be treated as the canonical transaction ID for server-side validation? Is this difference related to how StoreKit 1 (SKPaymentTransaction) and the App Store Server API represent transactions? Is the consistent off-by-one difference between the transaction_id from SKPaymentTransaction and the one recorded in latest_receipt_info an intentional behavior of StoreKit 1's internal transaction ID assignment? Specifically, we are wondering whether StoreKit 1 applies some form of internal offset when delivering the transaction ID to the client, while the App Store server records a different (adjacent) ID in the receipt. If so, is this documented anywhere? Note We are currently in the process of migrating to StoreKit 2, but this behavior was observed while investigating our existing StoreKit 1 implementation. Any clarification would help us better understand the correct transaction model during the migration.
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iOS26.4,appStoreReceiptURL获取票据延迟
iOS 26.4系统上,我们发现三个问题: 1.调用了finishTransaction接口,但是在App重新启动后,[SKPaymentQueue defaultQueue].transactions仍然会有这笔订单。 2.支付完成后,[[NSBundle mainBundle] appStoreReceiptURL]],拿到的票据解析出来里面的商品是空的,需要延迟2秒钟左右在调用[[NSBundle mainBundle] appStoreReceiptURL]]才能获取有效票据。 3.支付完成后,如果用户没有点击最后弹出的确认弹框,等待5秒钟,系统会自己回调 - (void)paymentQueue:(SKPaymentQueue *)queue updatedTransactions:(NSArray<SKPaymentTransaction *> *)transactions; 代理方法。正常应该是用户点击了最后弹出的确认弹框,在回调- (void)paymentQueue:(SKPaymentQueue *)queue updatedTransactions:(NSArray<SKPaymentTransaction *> *)transactions;方法。 我们在苹果开发者论坛上面找到其他开发者反馈的类似问题,链接如下: https://aninterestingwebsite.com/forums/thread/817700 https://aninterestingwebsite.com/forums/thread/792437?answerId=849557022#849557022 https://aninterestingwebsite.com/forums/thread/817834 https://aninterestingwebsite.com/forums/thread/817706 https://aninterestingwebsite.com/forums/thread/818586 我们有大量用户升级到了26.4系统,这对于我们造成了巨大的困扰,我们需要你们的帮助,感谢!
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Unable to retrieve data from In App Purchase
I want to add in-app purchasing to my app, but I can't figure out what part of my workflow is wrong. I created a product for my app in iTunes Connect (the product ID is com.mycompany.products.***) and it's in "Ready to submit" status. I created a sandbox test user for this app. I connected to iTunes on a real device using the sandbox AppleID. I went back to XCode and added in-app purchasing to my app. I turned on developer mode on the real device and logged in as the sandbox user. I built the app and ran it on a real device (not the simulator). I tried to get product information (com.mycompany.products.***) but nothing was returned. In-app purchasing is registered in App Store Connect and the status is "Ready to submit". The code only retrieves product information in a simple way, so I don't think there's a problem. inAppPurchase.getProducts(["com.mycompany.products.***"]).then(console.log).catch(console.error); But it only returns an empty array. What could be wrong? Any help would be much appreciated.
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Jul ’25
Product ID conflict for IAP across staging/production apps
I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: "The Product ID you entered is already being used by another subscription." My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.
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StoreKit / react-native-iap: Payment deducted but transaction not delivered (E_CONNECTION_CLOSED) – India UPI payments
Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: the user is charged the subscription exists in Apple ID but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!
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Does SubscriptionStoreView .storeButton(for:.policies) work?
I've added .storeButton(.visible, for:.policies) to my SubscriptionStoreView, and the buttons do appear, but when I tap on them I get a sheet that just says "Terms of Service Unavailable / Somethng went wrong. Try Again.". (similar for Privacy Policy). Is this expected in development? Will these start working correctly in production? (and, more importantly, in App Review?) The docs say that these use the values (i.e. URLs) set in App Store Connect, but that I can override those. This is a new app. Is that wrong, do I need to set the URLs explicitly? Edited to add: the console reports: Failed to fetch terms of service and privacy policy: Error Domain=NSURLErrorDomain Code=-1011 "(null)"
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Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
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334
Feb ’26
User charged, but .userCancelled returned
Hello, Is anyone else seeing Purchase.PurchaseResult.UserCancelled, despite a successful transaction? I had a user notify me today that he: Attempted a purchase Entered payment credentials Was asked to opt in to email subscription notifications Opted In Was shown my app's "User Canceled Purchase" UI Attempted to repurchase Was alerted that he was "Already Subscribed" I have adjusted my code to check Transaction.currentEntitlements on receiving a .userCancelled result, to avoid this in the future. Is this logically sound? Here is my code - please let me know if you see any issues: func purchase(product: Product, userId: String) async throws -> StoreKit.Transaction { let purchaseUUID = UUID() let options: Set<Product.PurchaseOption> = [.appAccountToken(purchaseUUID)] let result = try await product.purchase(options: options) switch result { case .success(let verification): guard case .verified(let tx) = verification else { throw PurchaseError.verificationFailed // Show Error UI } return try await processVerified(tx) case .userCancelled: for await result in Transaction.currentEntitlements { if case .verified(let tx) = result, tx.productID == product.id, tx.revocationDate == nil { return try await processVerified(tx) } } throw PurchaseError.cancelled // Show User Cancelled UI case .pending: throw PurchaseError.pending // Show Pending UI @unknown default: throw PurchaseError.unknown // Show Error UI } } @MainActor func processVerified(_ transaction: StoreKit.Transaction) async throws -> StoreKit.Transaction { let id = String(transaction.id) if await transactionCache.contains(id) { await transaction.finish() return transaction // Show Success UI } let (ok, error) = await notifyServer(transaction) guard ok else { throw error ?? PurchaseError.serverFailure(nil) // Show Error UI } await transaction.finish() await transactionCache.insert(id) return transaction // Show Success UI } The only place the "User Cancelled Purchase" UI is displayed on my app is after the one instance of "throw PurchaseError.cancelled" above. This happened in Production, but I have also seen userCancelled happen unexpectedly in Sandbox. Thank you for your time and help.
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May ’25
AppStore response times for the store test environment to make purchases is very long.
I enter the payment wall, there it takes more or less 3 to 4 minutes to show the plans, when I select the monthly plan the loader is shown and from there the pop up to make the purchase in sandbox does not appear, I have waited until a maximum of 50 minutes and it is not shown, I go back and close the app I do the same steps and I am still there, without showing the pop up. Doing this same process in xcode, everything happens immediately without any interruption.
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134
May ’25
Unable to load a subscription product in the app
Hi, I am building a new app in the App Store - the app is not live yet. I have setup an annual subscription product in AppStore Connect. Our problem is that we are unable to retrieve the product from our app - we've made sure that there are no missing metadata (e.g. price, availability). Has anyone encountered before? Appreciate any help provided. Thanks
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Jan ’26
AppTransaction.shared doesn’t return originalAppVersion for users who installed the app in 2017
Hi, I'm using the AppTransaction.shared API to retrieve the originalAppVersion, but I'm encountering issues for users who originally installed the app in 2017. Specifically, the property doesn't seem to return the expected value (or returns nil) for these older accounts. I have verified this issue using a real App Store purchase from 2017. Steps to Reproduce: Use a test account that originally downloaded the app in 2017. Call: let shared = try await AppTransaction.shared print(shared.originalAppVersion) Observe that originalAppVersion is missing or not returned correctly. Any insights on whether this is expected behavior for very old App Store purchases, or if there is a workaround to reliably detect the original app version? Thanks in advance!
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May ’25
StoreKit 2 - Is it necessary to finish unverified transactions?
The sample code provided in https://aninterestingwebsite.com/wwdc21/10114 doesn't appear to call finish() on unverified transactions, and I haven't been able to find any documentation regarding what to do with unfinished transactions. However, Apple has always emphasized the importance of finishing transactions, and since a transaction object is provided even with the unverified state, I'd love some guidance!
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May ’25
SubscriptionStoreView - Restoring Subscriptions
I'm using code similar to the following to conditionally show the SubscriptionStoreView and the .storeButton(.visible, for: .restorePurchases) modifier is used to allow the user to restore an existing subscription. How can I listen for events that would allow me to close this view once the subscription is restored? The .onInAppPurchaseCompletion closure does not handle this and it also appears that listening for results in Transaction.currentEntitlements also doesn't handle the fact that a subscription is restored. Any guidance on how to determine if the subscription has been restored would be greatly appreciated. Finally, how can this be tested effectively in both TestFlight and in Xcode with the simulator. if subscriptionManager.subscription == .none { SubscriptionStoreView(groupID: "1234567") { SubscriptionMarketingView(transparency: false) .containerBackground(for: .subscriptionStoreFullHeight) { GradientBackground() } } .backgroundStyle(.clear) .storeButton(.visible, for: .restorePurchases) .storeButton(.visible, for: .redeemCode) .onInAppPurchaseCompletion { product, result in Task { await subscriptionManager.entitlements() } } }
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Nov ’25
StoreKit 2: Delayed Transaction and Entitlement Updates After Promo Code Subscription Redemption
I’m implementing a subscription purchase flow using promo code redemption via an external App Store URL. Flow: User taps “Purchase” in the app (spinner shown) App opens the promo redemption URL (apps.apple.com/redeem) User completes redemption in the App Store User returns to the app The app must determine whether the subscription was purchased within a reasonable time window The app listens to Transaction.updates and also checks Transaction.currentEntitlements when the app returns to the foreground. Issue: After redeeming a subscription promo code via the App Store and returning to the app, the app cannot reliably determine whether the subscription was successfully purchased within a short, user-acceptable time window. In many cases, neither Transaction.updates nor Transaction.currentEntitlements reflects the newly redeemed subscription immediately after returning to the app. The entitlement may appear only after a significant delay, or not within a 60-second timeout at all, even though the promo code redemption succeeded. Expected: When the user returns to the app after completing promo code redemption, StoreKit 2 should report the updated subscription entitlement shortly thereafter (e.g. within a few seconds) via either Transaction.updates or Transaction.currentEntitlements. Below is the minimal interactor used in the sample project. The app considers the purchase successful if either a verified transaction for the product is received via Transaction.updates, or the product appears in Transaction.currentEntitlements when the app returns to the foreground. Otherwise, the flow fails after a 60-second timeout. Questions: Is this entitlement propagation delay expected when redeeming promo codes through the App Store? Is there a recommended API or flow for immediately determining whether a subscription has been successfully redeemed? Is there a more reliable way to detect entitlement changes after promo code redemption without triggering user authentication prompts (e.g., from AppStore.sync())? import UIKit import StoreKit final class PromoPurchaseInteractor { private let timeout: TimeInterval = 60 private struct PendingOfferRedemption { let productId: String let completion: (Result<Bool, Error>) -> Void } private var pendingRedemption: PendingOfferRedemption? private var updatesTask: Task<Void, Never>? private var timeoutTask: Task<Void, Never>? enum DefaultError: Error { case generic case timeout } init() { NotificationCenter.default.addObserver(self, selector: #selector(willEnterForeground), name: UIApplication.willEnterForegroundNotification, object: nil) } deinit { NotificationCenter.default.removeObserver(self) updatesTask?.cancel() timeoutTask?.cancel() } func purchaseProduct(using offerUrl: URL, productId: String, completion: @escaping (Result<Bool, Error>) -> Void) { guard pendingRedemption == nil else { completion(.failure(DefaultError.generic)) return } pendingRedemption = PendingOfferRedemption(productId: productId, completion: completion) startPurchase(using: offerUrl) } @objc private func willEnterForeground() { guard let pendingRedemption = pendingRedemption else { return } startTimeoutObserver() Task { if await hasEntitlement(for: pendingRedemption.productId) { await MainActor.run { self.completePurchase(result: .success(true)) } } } } private func startPurchase(using offerURL: URL) { startTransactionUpdatesObserver() UIApplication.shared.open(offerURL) { [weak self] success in guard let self = self else { return } if !success { self.completePurchase(result: .failure(DefaultError.generic)) } } } private func completePurchase(result: Result<Bool, Error>) { stopTransactionUpdatesObserver() stopTimeoutObserver() guard let _ = pendingRedemption else { return } pendingRedemption?.completion(result) pendingRedemption = nil } private func startTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = Task { for await update in Transaction.updates { guard case .verified(let transaction) = update else { continue } await MainActor.run { [weak self] in guard let self = self, let pending = self.pendingRedemption, transaction.productID == pending.productId else { return } self.completePurchase(result: .success(true)) } await transaction.finish() } } } private func stopTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = nil } private func startTimeoutObserver() { guard pendingRedemption != nil else { return } timeoutTask?.cancel() timeoutTask = Task { try? await Task.sleep(nanoseconds: UInt64(timeout * 1_000_000_000)) await MainActor.run { [weak self] in self?.completePurchase(result: .failure(DefaultError.timeout)) } } } private func stopTimeoutObserver() { timeoutTask?.cancel() timeoutTask = nil } private func hasEntitlement(for productId: String) async -> Bool { for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.productID == productId { return true } } return false } }
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Jan ’26
Advanced Commerce (Sandbox) – Generic Product Still “Ready to Submit”
Hello, Our app is approved for the Advanced Commerce API and we are currently testing in the Sandbox environment only. We have created generic product identifiers and have already submitted them via the Advanced Commerce API Access form. However, the generic product status in App Store Connect is still “Ready to Submit.” For Sandbox testing, is this status expected, or do we need to submit an app build or the generic product for review before Advanced Commerce works correctly? Thank you.
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Jan ’26
StoreKit: No products returned in Sandbox + "This item is not available" in "initiate transaction"
Hi, my app was rejected because IAP were not present in the app. I followed guidelines more carefully and filled all buisness detail since then. And now I have: StoreKit Configuration in XCode is set to None, Products (subscription + consumable product) are already approved (from the previous review) Paid Apps Agreement - active Bank account - active Tax forms - active Compliance - active Problems: When trying to test it with TestFlight + sandbox account, StoreKit is returning zero products. When trying to check my products by "initiate transaction" from Sandbox App Store manage dashboard I am getting an error "This item is not available" I am totally stuck and don't know what to process next. Unfortunately API.
Replies
1
Boosts
0
Views
79
Activity
3w
Different transaction IDs for the same purchase between SKPaymentTransaction and receipt latest_receipt_info
Hello, I am investigating a case where two different transaction IDs appear to refer to the same purchase, and I would like clarification on whether this behavior is expected. Additional context StoreKit version: StoreKit 1 (SKPaymentTransaction) Environment: Production Product type: Auto-renewable subscription Transaction sources The values are obtained from the following APIs: transaction_id from SKPaymentTransaction https://aninterestingwebsite.com/documentation/storekit/skpaymentqueue receipt_data from the App Store receipt https://aninterestingwebsite.com/documentation/foundation/bundle/appstorereceipturl Observed behavior After an In-App Purchase completes, the app receives: a transaction_id from SKPaymentTransaction the corresponding receipt_data for the purchase When inspecting the receipt, the transaction_id inside latest_receipt_info differs from the transaction_id received directly from the purchase transaction. For clarity: A = transaction_id received from the purchase flow (SKPaymentTransaction) A' = transaction_id found in receipt_data.latest_receipt_info The two values are different, but they differ only by 1. Additional observation The original_transaction_id for A and A' is identical, which suggests that both transaction IDs belong to the same subscription purchase chain. Pattern observation on the ID difference We have observed that the difference between A and A' is consistently exactly 1 (i.e., A' = A + 1) across multiple transactions, not just a single case. This appears to be a reproducible pattern rather than a coincidence. This observation raises an additional question (Question 6 below). API verification When calling: GET /inApps/v1/transactions/{transactionId} Both A and A' return what appears to be the same purchase record. The response data is effectively identical except for the transactionId field. However, when calling: GET /inApps/v2/history/{transactionId} A does not appear in the transaction history only A' appears in the history response Questions If A does not appear in transaction history, where does this transaction ID originate from? Why does Get Transaction Info (/inApps/v1/transactions/{transactionId}) return a valid response for A even though it is not present in the transaction history? Why do A and A' both resolve to what appears to be the same purchase? In this situation, which transaction ID should be treated as the canonical transaction ID for server-side validation? Is this difference related to how StoreKit 1 (SKPaymentTransaction) and the App Store Server API represent transactions? Is the consistent off-by-one difference between the transaction_id from SKPaymentTransaction and the one recorded in latest_receipt_info an intentional behavior of StoreKit 1's internal transaction ID assignment? Specifically, we are wondering whether StoreKit 1 applies some form of internal offset when delivering the transaction ID to the client, while the App Store server records a different (adjacent) ID in the receipt. If so, is this documented anywhere? Note We are currently in the process of migrating to StoreKit 2, but this behavior was observed while investigating our existing StoreKit 1 implementation. Any clarification would help us better understand the correct transaction model during the migration.
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3
Boosts
1
Views
200
Activity
2w
iOS26.4,appStoreReceiptURL获取票据延迟
iOS 26.4系统上,我们发现三个问题: 1.调用了finishTransaction接口,但是在App重新启动后,[SKPaymentQueue defaultQueue].transactions仍然会有这笔订单。 2.支付完成后,[[NSBundle mainBundle] appStoreReceiptURL]],拿到的票据解析出来里面的商品是空的,需要延迟2秒钟左右在调用[[NSBundle mainBundle] appStoreReceiptURL]]才能获取有效票据。 3.支付完成后,如果用户没有点击最后弹出的确认弹框,等待5秒钟,系统会自己回调 - (void)paymentQueue:(SKPaymentQueue *)queue updatedTransactions:(NSArray<SKPaymentTransaction *> *)transactions; 代理方法。正常应该是用户点击了最后弹出的确认弹框,在回调- (void)paymentQueue:(SKPaymentQueue *)queue updatedTransactions:(NSArray<SKPaymentTransaction *> *)transactions;方法。 我们在苹果开发者论坛上面找到其他开发者反馈的类似问题,链接如下: https://aninterestingwebsite.com/forums/thread/817700 https://aninterestingwebsite.com/forums/thread/792437?answerId=849557022#849557022 https://aninterestingwebsite.com/forums/thread/817834 https://aninterestingwebsite.com/forums/thread/817706 https://aninterestingwebsite.com/forums/thread/818586 我们有大量用户升级到了26.4系统,这对于我们造成了巨大的困扰,我们需要你们的帮助,感谢!
Replies
4
Boosts
1
Views
523
Activity
1w
Unable to retrieve data from In App Purchase
I want to add in-app purchasing to my app, but I can't figure out what part of my workflow is wrong. I created a product for my app in iTunes Connect (the product ID is com.mycompany.products.***) and it's in "Ready to submit" status. I created a sandbox test user for this app. I connected to iTunes on a real device using the sandbox AppleID. I went back to XCode and added in-app purchasing to my app. I turned on developer mode on the real device and logged in as the sandbox user. I built the app and ran it on a real device (not the simulator). I tried to get product information (com.mycompany.products.***) but nothing was returned. In-app purchasing is registered in App Store Connect and the status is "Ready to submit". The code only retrieves product information in a simple way, so I don't think there's a problem. inAppPurchase.getProducts(["com.mycompany.products.***"]).then(console.log).catch(console.error); But it only returns an empty array. What could be wrong? Any help would be much appreciated.
Replies
2
Boosts
1
Views
74
Activity
Jul ’25
Storekit2 StoreKitError.unknown
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
Replies
1
Boosts
1
Views
253
Activity
Apr ’25
The payment page is returning a 503 error, preventing me from making the payment. Why is this happening? I need to complete this payment urgently.
The developer payment page is returning a 503 error, preventing me from making the payment. Why is this happening? I need to complete this payment urgently.
Replies
2
Boosts
1
Views
126
Activity
3w
Product ID conflict for IAP across staging/production apps
I’m working on a Flutter application that implements subscriptions using in-app purchases (IAP). I currently have two apps under the same developer account: One for staging One for production In App A (staging), I successfully created a monthly subscription with the product ID: rc_1299_monthly However, when I try to create a subscription with the same product ID (rc_1299_monthly) in App B (production), I encounter the following error: "The Product ID you entered is already being used by another subscription." My understanding was that product IDs are scoped per app, but this error suggests there may be account-level constraints. Has anyone encountered this before? Is it required to use unique product IDs across all apps under the same account, or is there a recommended approach for handling staging vs production setups? Any clarification or best practices would be appreciated.
Replies
1
Boosts
0
Views
98
Activity
2w
StoreKit / react-native-iap: Payment deducted but transaction not delivered (E_CONNECTION_CLOSED) – India UPI payments
Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: the user is charged the subscription exists in Apple ID but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!
Replies
2
Boosts
0
Views
126
Activity
3w
Does SubscriptionStoreView .storeButton(for:.policies) work?
I've added .storeButton(.visible, for:.policies) to my SubscriptionStoreView, and the buttons do appear, but when I tap on them I get a sheet that just says "Terms of Service Unavailable / Somethng went wrong. Try Again.". (similar for Privacy Policy). Is this expected in development? Will these start working correctly in production? (and, more importantly, in App Review?) The docs say that these use the values (i.e. URLs) set in App Store Connect, but that I can override those. This is a new app. Is that wrong, do I need to set the URLs explicitly? Edited to add: the console reports: Failed to fetch terms of service and privacy policy: Error Domain=NSURLErrorDomain Code=-1011 "(null)"
Replies
7
Boosts
1
Views
1.1k
Activity
3w
Increased StoreKit errors “Unable to Complete Request”
Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.
Replies
1
Boosts
1
Views
334
Activity
Feb ’26
User charged, but .userCancelled returned
Hello, Is anyone else seeing Purchase.PurchaseResult.UserCancelled, despite a successful transaction? I had a user notify me today that he: Attempted a purchase Entered payment credentials Was asked to opt in to email subscription notifications Opted In Was shown my app's "User Canceled Purchase" UI Attempted to repurchase Was alerted that he was "Already Subscribed" I have adjusted my code to check Transaction.currentEntitlements on receiving a .userCancelled result, to avoid this in the future. Is this logically sound? Here is my code - please let me know if you see any issues: func purchase(product: Product, userId: String) async throws -> StoreKit.Transaction { let purchaseUUID = UUID() let options: Set<Product.PurchaseOption> = [.appAccountToken(purchaseUUID)] let result = try await product.purchase(options: options) switch result { case .success(let verification): guard case .verified(let tx) = verification else { throw PurchaseError.verificationFailed // Show Error UI } return try await processVerified(tx) case .userCancelled: for await result in Transaction.currentEntitlements { if case .verified(let tx) = result, tx.productID == product.id, tx.revocationDate == nil { return try await processVerified(tx) } } throw PurchaseError.cancelled // Show User Cancelled UI case .pending: throw PurchaseError.pending // Show Pending UI @unknown default: throw PurchaseError.unknown // Show Error UI } } @MainActor func processVerified(_ transaction: StoreKit.Transaction) async throws -> StoreKit.Transaction { let id = String(transaction.id) if await transactionCache.contains(id) { await transaction.finish() return transaction // Show Success UI } let (ok, error) = await notifyServer(transaction) guard ok else { throw error ?? PurchaseError.serverFailure(nil) // Show Error UI } await transaction.finish() await transactionCache.insert(id) return transaction // Show Success UI } The only place the "User Cancelled Purchase" UI is displayed on my app is after the one instance of "throw PurchaseError.cancelled" above. This happened in Production, but I have also seen userCancelled happen unexpectedly in Sandbox. Thank you for your time and help.
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1
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1
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178
Activity
May ’25
AppStore response times for the store test environment to make purchases is very long.
I enter the payment wall, there it takes more or less 3 to 4 minutes to show the plans, when I select the monthly plan the loader is shown and from there the pop up to make the purchase in sandbox does not appear, I have waited until a maximum of 50 minutes and it is not shown, I go back and close the app I do the same steps and I am still there, without showing the pop up. Doing this same process in xcode, everything happens immediately without any interruption.
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0
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1
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134
Activity
May ’25
Unable to load a subscription product in the app
Hi, I am building a new app in the App Store - the app is not live yet. I have setup an annual subscription product in AppStore Connect. Our problem is that we are unable to retrieve the product from our app - we've made sure that there are no missing metadata (e.g. price, availability). Has anyone encountered before? Appreciate any help provided. Thanks
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7
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0
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189
Activity
Jan ’26
AppTransaction.shared doesn’t return originalAppVersion for users who installed the app in 2017
Hi, I'm using the AppTransaction.shared API to retrieve the originalAppVersion, but I'm encountering issues for users who originally installed the app in 2017. Specifically, the property doesn't seem to return the expected value (or returns nil) for these older accounts. I have verified this issue using a real App Store purchase from 2017. Steps to Reproduce: Use a test account that originally downloaded the app in 2017. Call: let shared = try await AppTransaction.shared print(shared.originalAppVersion) Observe that originalAppVersion is missing or not returned correctly. Any insights on whether this is expected behavior for very old App Store purchases, or if there is a workaround to reliably detect the original app version? Thanks in advance!
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4
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1
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139
Activity
May ’25
verifyReceipt ETIMEDOUT sandbox
The majority of our sandbox calls to verifyReceipt end in an ETIMEDOUT error. This is making it very difficult to verify our purchase flow for our pending release. We have not yet migrated to StoreKit 2 and still rely on this API endpoint. The Apple API status page reports no issues. Is anyone else encountering this?
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1
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1
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181
Activity
May ’25
StoreKit 2 - Is it necessary to finish unverified transactions?
The sample code provided in https://aninterestingwebsite.com/wwdc21/10114 doesn't appear to call finish() on unverified transactions, and I haven't been able to find any documentation regarding what to do with unfinished transactions. However, Apple has always emphasized the importance of finishing transactions, and since a transaction object is provided even with the unverified state, I'd love some guidance!
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4
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1
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2.8k
Activity
May ’25
SubscriptionStoreView - Restoring Subscriptions
I'm using code similar to the following to conditionally show the SubscriptionStoreView and the .storeButton(.visible, for: .restorePurchases) modifier is used to allow the user to restore an existing subscription. How can I listen for events that would allow me to close this view once the subscription is restored? The .onInAppPurchaseCompletion closure does not handle this and it also appears that listening for results in Transaction.currentEntitlements also doesn't handle the fact that a subscription is restored. Any guidance on how to determine if the subscription has been restored would be greatly appreciated. Finally, how can this be tested effectively in both TestFlight and in Xcode with the simulator. if subscriptionManager.subscription == .none { SubscriptionStoreView(groupID: "1234567") { SubscriptionMarketingView(transparency: false) .containerBackground(for: .subscriptionStoreFullHeight) { GradientBackground() } } .backgroundStyle(.clear) .storeButton(.visible, for: .restorePurchases) .storeButton(.visible, for: .redeemCode) .onInAppPurchaseCompletion { product, result in Task { await subscriptionManager.entitlements() } } }
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0
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1
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130
Activity
Nov ’25
StoreKit 2: Delayed Transaction and Entitlement Updates After Promo Code Subscription Redemption
I’m implementing a subscription purchase flow using promo code redemption via an external App Store URL. Flow: User taps “Purchase” in the app (spinner shown) App opens the promo redemption URL (apps.apple.com/redeem) User completes redemption in the App Store User returns to the app The app must determine whether the subscription was purchased within a reasonable time window The app listens to Transaction.updates and also checks Transaction.currentEntitlements when the app returns to the foreground. Issue: After redeeming a subscription promo code via the App Store and returning to the app, the app cannot reliably determine whether the subscription was successfully purchased within a short, user-acceptable time window. In many cases, neither Transaction.updates nor Transaction.currentEntitlements reflects the newly redeemed subscription immediately after returning to the app. The entitlement may appear only after a significant delay, or not within a 60-second timeout at all, even though the promo code redemption succeeded. Expected: When the user returns to the app after completing promo code redemption, StoreKit 2 should report the updated subscription entitlement shortly thereafter (e.g. within a few seconds) via either Transaction.updates or Transaction.currentEntitlements. Below is the minimal interactor used in the sample project. The app considers the purchase successful if either a verified transaction for the product is received via Transaction.updates, or the product appears in Transaction.currentEntitlements when the app returns to the foreground. Otherwise, the flow fails after a 60-second timeout. Questions: Is this entitlement propagation delay expected when redeeming promo codes through the App Store? Is there a recommended API or flow for immediately determining whether a subscription has been successfully redeemed? Is there a more reliable way to detect entitlement changes after promo code redemption without triggering user authentication prompts (e.g., from AppStore.sync())? import UIKit import StoreKit final class PromoPurchaseInteractor { private let timeout: TimeInterval = 60 private struct PendingOfferRedemption { let productId: String let completion: (Result<Bool, Error>) -> Void } private var pendingRedemption: PendingOfferRedemption? private var updatesTask: Task<Void, Never>? private var timeoutTask: Task<Void, Never>? enum DefaultError: Error { case generic case timeout } init() { NotificationCenter.default.addObserver(self, selector: #selector(willEnterForeground), name: UIApplication.willEnterForegroundNotification, object: nil) } deinit { NotificationCenter.default.removeObserver(self) updatesTask?.cancel() timeoutTask?.cancel() } func purchaseProduct(using offerUrl: URL, productId: String, completion: @escaping (Result<Bool, Error>) -> Void) { guard pendingRedemption == nil else { completion(.failure(DefaultError.generic)) return } pendingRedemption = PendingOfferRedemption(productId: productId, completion: completion) startPurchase(using: offerUrl) } @objc private func willEnterForeground() { guard let pendingRedemption = pendingRedemption else { return } startTimeoutObserver() Task { if await hasEntitlement(for: pendingRedemption.productId) { await MainActor.run { self.completePurchase(result: .success(true)) } } } } private func startPurchase(using offerURL: URL) { startTransactionUpdatesObserver() UIApplication.shared.open(offerURL) { [weak self] success in guard let self = self else { return } if !success { self.completePurchase(result: .failure(DefaultError.generic)) } } } private func completePurchase(result: Result<Bool, Error>) { stopTransactionUpdatesObserver() stopTimeoutObserver() guard let _ = pendingRedemption else { return } pendingRedemption?.completion(result) pendingRedemption = nil } private func startTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = Task { for await update in Transaction.updates { guard case .verified(let transaction) = update else { continue } await MainActor.run { [weak self] in guard let self = self, let pending = self.pendingRedemption, transaction.productID == pending.productId else { return } self.completePurchase(result: .success(true)) } await transaction.finish() } } } private func stopTransactionUpdatesObserver() { updatesTask?.cancel() updatesTask = nil } private func startTimeoutObserver() { guard pendingRedemption != nil else { return } timeoutTask?.cancel() timeoutTask = Task { try? await Task.sleep(nanoseconds: UInt64(timeout * 1_000_000_000)) await MainActor.run { [weak self] in self?.completePurchase(result: .failure(DefaultError.timeout)) } } } private func stopTimeoutObserver() { timeoutTask?.cancel() timeoutTask = nil } private func hasEntitlement(for productId: String) async -> Bool { for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.productID == productId { return true } } return false } }
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1
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205
Activity
Jan ’26
App 内购买项目对接
最近我们有个应用要对接App 内购买项目,有什么好的资料或者demo提供一下吗?
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0
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1
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89
Activity
Nov ’25
Advanced Commerce (Sandbox) – Generic Product Still “Ready to Submit”
Hello, Our app is approved for the Advanced Commerce API and we are currently testing in the Sandbox environment only. We have created generic product identifiers and have already submitted them via the Advanced Commerce API Access form. However, the generic product status in App Store Connect is still “Ready to Submit.” For Sandbox testing, is this status expected, or do we need to submit an app build or the generic product for review before Advanced Commerce works correctly? Thank you.
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2
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0
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246
Activity
Jan ’26