We’ve been approved for the Advanced Commerce API and are setting up the generic product identifiers per the guide: https://aninterestingwebsite.com/documentation/advancedcommerceapi/setting-up-your-project-for-advanced-commerce#Set-up-generic-product-identifiers We have multiple auto-renewable subscriptions (for simplicity: Product 1, Product 2, etc.). We created a new subscription group for Advanced Commerce and are about to add the subscription(s) inside that group. Should we create one auto-renewable subscription (generic, e.g. subscription.ac) to represent all of our subscriptions, or one generic per product family (e.g., product1.ac, product2.ac, …)? If the answer depends on whether subscribers can hold multiple products simultaneously, please advise which structure supports that (e.g., separate groups). Reporting identifiers / segmentation: In Sales and Trends and Payments & Financial Reports, which identifier(s) will appear after migration: the legacy StoreKit product_id, the new generic product id, and/or the SKU? If we use a single generic subscription for all products, what’s Apple’s recommended way to segment revenue by product (Product 1 vs. Product 2)? If SKUs don’t surface in these reports, should we prefer multiple generics/groups to preserve report-level segmentation?

We are running into exceptions when trying to parse Purchase Date and Original Purchase Date from the base64 encoded receipt. Expected RFC 3339 format of ASN.1 Field Value is: yyyy-MM-ddTHH:mm:ssZ but we end up getting back 2025-04-22T19.49.03Z. Started to happen on 3rd Dec 2024.

According to Apple's documentation, SKOverlay is designed to recommend other applications to users. I'm seeking clarification on whether it also supports displaying update prompts for the host application itself. Use case: My app (for example, HelloDeveloper) is live at version 2.0, but some users are still on version 1.0. I want to display a soft update prompt that allows users to remain in the app. Question: Is it possible to use SKOverlay with my app's App Store ID to present an update option without requiring users to leave the app?

I am attempting to test non-consumable sandbox purchases, however I am unable to select the "Approve Transaction" option after initiating a purchase. Leaving the transaction in a permanent pending state. I can view the transaction in the transaction manager by navigating to Debug -> Storekit -> Manage Transactions.. but the only available options to select are "Refund Transaction" or "Delete Transaction". What am I missing about Xcode or my environment that is preventing me from testing this purchase flow? Some more information about my set up. I have a .storekit file synced to AppStore Connect with my product Id. There's a StoreKitTestCertificate.cert saved in the project. I've tried running the build on my phone as Debug, Release and ReleaseForRunning all with the same behavior after making a purchase. My phone is logged into a sandbox test user apple account in the developer iOS settings

Hello, Since updating to iOS 26 Beta 3, I’ve been experiencing an issue where transactions purchased through the normal in-app purchase flow continue to be reported as updated and unfinished—even after calling the finish() function. Please resolve this promptly.

We are seeing an issue with a potential duplicate charge issue regarding our app. We have received two transactions with the same originalTransactionId but different transactionIds: Order A: TransactionId: [Redacted_TID_1] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_2] Price: [Redacted_Price] CAD Order B: TransactionId: [Redacted_TID_2] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_3] Price: [Redacted_Price] CAD Both transactions share the same originalTransactionId, productId, and expiresDate, but the transactionIds are different. We wanna confirm: Were customers charged once or twice for this subscription renewal? If only one charge was made, how should we programmatically determine the “valid” transaction among multiple records with the same originalTransactionId to avoid confusion in our server-side receipt validation? We appreciate any clarification so we can handle this correctly in our backend.

I’m implementing subscriptions and running tests, and I noticed a behavior I’d like to confirm. Plans in the app Basic — Monthly Basic — Annual Premium — Monthly Premium — Annual Test environment Sandbox (where ~1 day ≈ under 1 minute of real time) steps Start Basic (Monthly) using an introductory offer (free trial). Create a crossgrade to Basic (Annual) (scheduled/queued). 3.After receiving a RENEWAL App Store Server Notification indicating the plan will move from trial to paid Basic (Annual), but before the trial actually expires, upgrade the user to Premium (Monthly). Observed behavior (Sandbox) & questions Even though there is still up to ~1 day of trial remaining (≈ under 1 minute in Sandbox), upgrading to Premium (Monthly) immediately ends the trial and activates the paid Premium plan right away. Will this same behavior occur in Production? If yes, is this the expected/acceptable behavior when upgrading during an active trial after a pending crossgrade? Note: If we upgrade to Premium before the RENEWAL notification arrives, the remaining trial time is carried over in our tests. In this flow, we see a RENEWAL notification for Basic (Annual) (moving from trial → paid), but then the user immediately upgrades to Premium (Monthly) and the trial ends at that moment. In Production, would the charge for Basic (Annual) be refunded automatically since the user effectively switches to Premium immediately (and Basic Annual does not remain active)? In Sandbox there’s no real charge, but I want to ensure we won’t see a situation in Production where Basic (Annual) is billed and not refunded, even though the subscription effectively moved to Premium right away. Thanks in advance!

Hello, I have two auto-renewable subscriptions set up in App Store Connect. However, when I try to use SubscriptionStoreView, I receive the following error: Subscription store should include at least one auto-renewable subscription. I believe my .xcodeproj is misconfigured, as I created a new project since I wanted to start from scratch. What am I missing?

iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown，please How to solve problem, thanks

I'm encountering a crash on app launch. The crash is observed in iOS version 17.6 but not in iOS version 18.5. The only new notable thing I added to this app version was migrate to store kit 2. Below is the error message from Xcode: Referenced from: <DCC68597-D1F6-32AA-8635-FB975BD853FE> /private/var/containers/Bundle/Application/6FB3DDE4-6AD5-4778-AD8A-896F99E744E8/callbreak.app/callbreak Expected in: <A0C8B407-0ABF-3C28-A54C-FE8B1D3FA7AC> /usr/lib/swift/libswift_Concurrency.dylib Symbol not found: _$sScIsE4next9isolation7ElementQzSgScA_pSgYi_tYa7FailureQzYKFTu Referenced from: <DCC68597-D1F6-32AA-8635-FB975BD853FE> /private/var/containers/Bundle/Application/6FB3DDE4-6AD5-4778-AD8A-896F99E744E8/callbreak.app/callbreak Expected in: <A0C8B407-0ABF-3C28-A54C-FE8B1D3FA7AC> /usr/lib/swift/libswift_Concurrency.dylib dyld config: DYLD_LIBRARY_PATH=/usr/lib/system/introspection DYLD_INSERT_LIBRARIES=/usr/lib/libLogRedirect.dylib:/usr/lib/libBacktraceRecording.dylib:/usr/lib/libMainThreadChecker.dylib:/usr/lib/libRPAC.dylib:/System/Library/PrivateFrameworks/GPUToolsCapture.framework/GPUToolsCapture:/usr/lib/libViewDebuggerSupport.dylib``` and Stack Trace: ```* thread #1, stop reason = signal SIGABRT * frame #0: 0x00000001c73716f8 dyld`__abort_with_payload + 8 frame #1: 0x00000001c737ce34 dyld`abort_with_payload_wrapper_internal + 104 frame #2: 0x00000001c737ce68 dyld`abort_with_payload + 16 frame #3: 0x00000001c7309dd4 dyld`dyld4::halt(char const*, dyld4::StructuredError const*) + 304 frame #4: 0x00000001c73176a8 dyld`dyld4::prepare(...) + 4088 frame #5: 0x00000001c733bef4 dyld`start + 1748``` Note: My app is a Godot App and uses objc static libraries. I am using swift with bridging headers for interoperability. This issue wasn't observed until my last version in which the migration to storekit2 was the only notable change.

Hello I am trying to add payments on my app. I have added all products I need in subscriptions. I also tried by using storekit but from my understanding testing with storekit is nothing to rely on. My app works on Android (with the same product IDs same unction call) iOS is not why is that?

We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.

Description of the Issue We are encountering issues with App Store Server Notifications, where the notification type received does not align with our expectations for subscription changes. Specifically, we receive DID_RENEW notifications in scenarios involving downgrades or intra-tier upgrades, which disrupts our backend subscription management logic and may lead to incorrect user subscription states and billing errors. Below are two reproducible scenarios with associated transaction data. Scenario 1: Downgrade from Premium Yearly (with 7-Day Trial) to Standard Yearly Steps to Reproduce: A user purchases the Premium Yearly subscription with a 7-day free trial (initial transaction ID: 700002116066502). On the day before the trial ends, the user downgrades to the Standard Yearly subscription via the App Store’s subscription management interface. Expected Behavior: We expect to receive a DID_CHANGE_RENEWAL_STATUS or a similar downgrade notification (e.g., DID_CHANGE_RENEWAL_PREF) to indicate the subscription plan has been downgraded, enabling immediate updates to the user’s subscription status. Actual Behavior: Upon downgrade, our server receives a DID_RENEW notification instead of a downgrade-specific notification. This causes our system to incorrectly interpret the action as a renewal of the Premium subscription rather than a downgrade to Standard, with no subsequent downgrade confirmation received. Relevant Transaction Data: New Transaction ID: 700002122810952 Notification Type: DID_RENEW Notification UUID: 26de9b0e-5d61-4893-b679-0bd18ae3d208 Original Transaction ID (Trial): 700002116066502 Scenario 2: Intra-Tier Upgrade from Standard Monthly to Standard Yearly Steps to Reproduce: A user purchases the Standard Monthly subscription. On the day before the monthly subscription expires, the user switches to the Standard Yearly subscription via the App Store’s subscription management interface. Expected Behavior: The original Monthly subscription expires normally, with a DID_EXPIRE notification received. Upon expiration, we expect a DID_RENEW or SUBSCRIBED notification for the new Yearly subscription to confirm its activation, allowing seamless transition of the user’s subscription plan. Actual Behavior: Immediately after the upgrade, our server receives a DID_RENEW notification for the new Yearly plan. No further notifications are received, including no DID_EXPIRE for the original Monthly subscription. This leaves our system unable to confirm the expiration of the Monthly plan, potentially resulting in duplicate active subscriptions in our records. Relevant Transaction Data: Transaction ID: 70002902074491 Notification Type: DID_RENEW Notification UUID: 3d35bc2f-e769-4549-bf50-d84d41b10342 Impact These notification discrepancies disrupt our subscription lifecycle management, potentially causing incorrect user entitlements, over-billing, and a degraded user experience. Requested Assistance Please confirm the correct notification types for these scenarios as per Apple’s documentation (e.g., App Store Server Notifications V2). Provide guidance on handling these edge cases, including any recent changes to notification logic. If this is a backend issue, please investigate the provided transaction IDs and Notification UUIDs. Thank you for your prompt assistance. We look forward to your response to help resolve this issue for our users. 问题描述： 我们在处理 App Store 订阅变更通知时发现，服务器接收到的通知类型与预期不符，具体表现为降级或同级升级场景下错误接收到 DID_RENEW 通知。这影响了我们后端订阅管理的逻辑，可能导致用户订阅状态和计费出现偏差。以下是两个可重现的场景及相关交易数据。 场景 1：高级年费（含 7 天试用）降级至标准年费 重现步骤： 用户购买高级年费订阅并开启 7 天免费试用（初始交易 ID：700002116066502）。 在试用期结束前一天，用户通过 App Store 的订阅管理界面降级至标准年费订阅。 预期行为： 我们预期会收到 DID_CHANGE_RENEWAL_STATUS 或类似的降级通知（如 DID_CHANGE_RENEWAL_PREF），以表明订阅计划已降级，从而允许我们立即更新用户订阅状态。 实际行为： 降级后，服务器立即收到 DID_RENEW 通知，而非降级相关通知。这导致系统误认为高级订阅仍在续订，而非降级为标准订阅，且后续未收到任何降级确认通知。 相关交易数据： 新交易 ID：700002122810952 通知类型：DID_RENEW 通知 UUID：26de9b0e-5d61-4893-b679-0bd18ae3d208 原始交易 ID（试用）：700002116066502 场景 2：标准月费订阅升级为标准年费订阅 重现步骤： 用户购买标准月费订阅。 在月费订阅到期前一天，用户通过 App Store 的订阅管理界面切换至标准年费订阅。 预期行为： 原月费订阅正常到期，预期收到 DID_EXPIRE 通知。 月费到期后，预期收到新年费订阅的 DID_RENEW 或 SUBSCRIBED 通知，以确认年费订阅开始，方便我们无缝切换用户订阅计划。 实际行为： 升级后，服务器立即收到新年费订阅的 DID_RENEW 通知。 后续未收到任何通知，包括原月费订阅的 DID_EXPIRE 通知。这导致我们无法确认月费订阅的到期状态，可能在记录中出现重复的活跃订阅。 相关交易数据： 交易 ID：70002902074491 通知类型：DID_RENEW 通知 UUID：3d35bc2f-e769-4549-bf50-d84d41b10342 影响： 这些通知异常干扰了我们的订阅生命周期管理，可能导致用户权益错误、潜在的重复计费以及用户体验下降。 请求协助： 请确认根据 Apple 文档（例如 App Store Server Notifications V2）在上述场景中应返回的正确通知类型。 请提供处理此类边缘场景的指导，包括通知逻辑的任何最新变更。 如果这是后端问题，请调查提供的交易 ID 和通知 UUID。 感谢您的及时协助，期待您的回复以帮助我们为用户解决问题。

We are facing a serious issues with in app purchases in our app. We offer 3 IAP: auto-renewable subscription 1W, auto-renewable subscription 1Y, non-consumable one-time purchase (LifeTime access) In our case 90-95% of transactions fail and we mostly get SKError code=2 . Sometime purchase fails several times for the same user so it’s very hard to believe that user intentionally cancels transaction for the same product 4 or even 5 times in a row. It happens regardless iOS version, device model, our app version. We've checked multiple threads with the same issue but coudn't find any solution. We do not offer any promotions, product identifiers are valid... Some users are able to make a purchases without any issues.

iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown，please How to solve problem, thanks

Hello Developer support, In one of our live application we have seen that users are purchasing weekly subscription and automatically they shifted to yearly product. Due to this we have received high revenue and also refunds afterwards. To prevent this we removed our yearly product from the sale. In App Store Connect we have seen activations for weekly product and convert to standard prices are yearly products. Also we have seen weird behavior of user getting trial for same product for three times. For developer support people I am sharing my app id - 1320373866 , and here is the video of our issue - https://drive.google.com/file/d/1DBHw8ivgql4eNoo8NC3xo5v4wgr8Oh7x/view?usp=sharing , Also attaching trial behavior screenshot.

I’m seeing an issue with subscriptions in TestFlight builds on iOS 26. Running from Xcode works as expected, and the App Store build looks fine. But when I install the same build via TestFlight, transaction.subscriptionStatus is nil. The identical binary behaves correctly on an iOS 18 device. Is this expected behavior on iOS 26 TestFlight, or am I missing something? Thanks!

login sandbox account at setting > app store > sandbox account. download my app from testflight purchase subscription is fine. stop renew subscription. after subscription expired, delete app, then download from testflight again. tried to restore purchase, the result count always zero

I cannot explain how frustrating this is. Not that I want to compare to Android, but in 3 years of QA Testing my app, Android works like a dream, while iOS fights with me EVERY SINGLE STEP OF THE WAY. Hopefully someone here can tell me what I am missing/doing wrong/which god I must appease to get this to work. I have 3 REAL iPhones of varying iOS versions and ages. But they are all proper actual iPhones. We use google accounts at this company, so my primary email is a gmail one. I have created MANY sandbox accounts inside App Store Connect. Currently I have 2, and 2 of my devices (both 14's one of which is a Pro) have my Primary account as the main account for the device. But they both also have a Sandbox account which is simply my main email with a +sandbox in it to make it a new unique email. Here is the problem, nothing works as expected ever. I can install my Staging and Production apps from TestFlight, then I can make a subscription purchase as a customer would and I SHOULD see that subscription in my Sandbox right? That's the point of a Sandbox and TestFlight is it not? But in ALL cases whenever I try to view my 'Sandbox Subscriptions' it tells me I don't have any. Now, sometimes, very occasionally, I get a specific error message inside my app when attempting to make a purchase, this one states something like 'You already have a subscription, please restore it instead...' which makes no sense. Since it clearly states that I have none. But this message has a 'Manage' button to manage my subscriptions, tapping it lads me to a windows which amazing DOES have a subscription in it. But attempting to 'Cancel' it does nothing, just refreshes the screen to be the same. Now I think that this subscription is actually attached to the primary account on the device and NOT the sandbox account. So when this happens I cannot subscribe, I cannot restore, and I cannot manually alter the subscription within iOS. So I am stuck at this point. What am I doing wrong, am I setting this all up in the wrong order? Do I need to install some kind of profile or security cert, do I need to give a pint of blood to Imhotep? What am I missing. I even once sat on the phone for 90 minutes with an Apple Support Rep who took me through it step by step, same result. Also I just noticed that inside 'App Store Connect' when you look at the list of 'Sandbox' accounts there is a column for 'Last Purchase' which is entirely blank, apparently after a year of use I have NEVER purchased on the Sandbox, which is another reason I think my subs are going to the main email, not the sandbox one. I tried using the sandbox email as the main account for the whole device, I can't recall the result but it was worse and didn't work at all. So that's not it. https://aninterestingwebsite.com/help/app-store-connect/test-in-app-purchases/create-a-sandbox-apple-account/ The instructions on this page are not detailed enough and were not helpful to me. All I really want to know is how to fully setup a real actual iPhone for TestFlight and Sandbox testing of a app. WHat order do I create accounts, validate emails, attach to devices, login with etc etc etc. Step by step, nothing no matter how mundane missed out. A true idiots guide to making this work for me. Testing this on Android always takes 5 mins. iPhone, I'm lucky if I am done in half a day. Please help and thanks for reading!

My Mac app fails to open for some users with the error: "ABC.app does not support the latest receipt validation requirements." I assume this is due to the update of the App Store receipt signing intermediate certificate with one that uses the SHA-256 algorithm. I cannot reproduce this myself and I have trouble figuring out how to address this issue. Below is the code that decrypts the receipt and verifies its signature. How does this code need to be updated to support the new signing certificate? Thanks a lot in advance! inline static void CheckBundleSignature(void) { NSURL *bundleURL = [[NSBundle mainBundle] bundleURL]; SecStaticCodeRef staticCode = NULL; OSStatus status = SecStaticCodeCreateWithPath((__bridge CFURLRef)bundleURL, kSecCSDefaultFlags, &staticCode); if (status != errSecSuccess) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a static code", nil]; } NSString *requirementText = @"anchor apple generic"; SecRequirementRef requirement = NULL; status = SecRequirementCreateWithString((__bridge CFStringRef)requirementText, kSecCSDefaultFlags, &requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a requirement", nil]; } status = SecStaticCodeCheckValidity(staticCode, kSecCSDefaultFlags, requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Check the static code validity", nil]; } if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); } static NSData *DecodeReceiptData(NSData *receiptData) { CMSDecoderRef decoder = NULL; SecPolicyRef policyRef = NULL; SecTrustRef trustRef = NULL; @try { OSStatus status = CMSDecoderCreate(&decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Create a decoder", nil]; } status = CMSDecoderUpdateMessage(decoder, receiptData.bytes, receiptData.length); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Update message", nil]; } status = CMSDecoderFinalizeMessage(decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Finalize message", nil]; } NSData *ret = nil; CFDataRef dataRef = NULL; status = CMSDecoderCopyContent(decoder, &dataRef); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Get decrypted content", nil]; } ret = [NSData dataWithData:(__bridge NSData *)dataRef]; CFRelease(dataRef); size_t numSigners; status = CMSDecoderGetNumSigners(decoder, &numSigners); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get singer count", nil]; } if (numSigners == 0) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No signer found", nil]; } policyRef = SecPolicyCreateBasicX509(); CMSSignerStatus signerStatus; OSStatus certVerifyResult; status = CMSDecoderCopySignerStatus(decoder, 0, policyRef, TRUE, &signerStatus, &trustRef, &certVerifyResult); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get signer status", nil]; } if (signerStatus != kCMSSignerValid) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No valid signer", nil]; } return ret; } @catch (NSException *e) { @throw e; } @finally { if (policyRef) CFRelease(policyRef); if (trustRef) CFRelease(trustRef); if (decoder) CFRelease(decoder); } }