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User crash report contains ??? instead of my app's symbols and no binary image base address
A user of my app sent me a crash report. I have never seen one like this before. All of my app's symbols are replaced with three question marks (???) Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 ??? 0x10844eb40 ??? 1 CoreFoundation 0x7ff80f155518 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 137 and the binary image as 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? so I cannot find out where exactly the crash happened. What can cause this kind of crash report and can I do anything with it? crash.ips
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Setup SearchDomains with NETransparentProxyProvider
We have a macOS system extension with NETransparentProxyProvider which is able to intercept traffic and handle it. We also wanted to setup few search domains from our network extension. However, unlike PacketTunnelProvider, NEDNSSettings are completely ignored with NETransparentProxyProvider. So whats the best way to setup few DNS search domains when using NETransparentProxyProvider.
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SpriteKit framerate drop on iOS 26.3
Hello, I have noticed a performance drop on SpriteKit-based projects running on iOS 26.3. The issue seems very similar to the issue reported on iOS 26.0, and later solved from iOS 26.2 beta 3: https://aninterestingwebsite.com/forums/thread/800952?answerId=870617022#870617022 With 26.3, it seems a regression occured. Below is the same SpriteKit scene used to test framerate on different devices: import SpriteKit import SwiftUI class BareboneScene: SKScene { override func didMove(to view: SKView) { size = view.bounds.size anchorPoint = CGPoint(x: 0.5, y: 0.5) backgroundColor = .darkGray let roundedSquare = SKShapeNode(rectOf: CGSize(width: 150, height: 75), cornerRadius: 12) roundedSquare.fillColor = .systemRed roundedSquare.strokeColor = .black roundedSquare.lineWidth = 3 addChild(roundedSquare) let action = SKAction.rotate(byAngle: .pi, duration: 1) roundedSquare.run(.repeatForever(action)) } } struct BareboneSceneView: View { var body: some View { SpriteView( scene: BareboneScene(), debugOptions: [.showsFPS] ) .ignoresSafeArea() } } #Preview { BareboneSceneView() } Running this very basic spritekit scene on my device and I can not reach an FPS of 60. Instead, it stalls around 40. I see the same in my AppStore published SpriteKit games. As you can see in the discussion of the linked forum topic, the regression has been noticed by others as well. Can you please look into this, and let us know if there is an outstanding action to resolve it already? It's very problematic for published games suddenly dropping to 40FPS on even the most modern iOS devices.
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Over a month and we're still stuck 'Waiting For Review'
We've been waiting since the 5th of February with zero movement, and nothing to suggest anything is likely to change. Phone support, who I've reached out to twice, has no oversight or influence, and I waited over 2 weeks for an 'automated' reply to my support request email. I'm not sure what to do... Every day that passes is momentum/money/time/enthusiasm lost. It's affecting our launch momentum and cross-platform availability for users who are expecting the iOS version to be live alongside Android, which is extremely stressful and upsetting! We would be extremely grateful if the review could be expedited so we can support our users on both platforms. If someone could tell me what, if anything, I can do to speed this up - I'd be most grateful.
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Build stuck in “Waiting for Review” for weeks (resubmission also waiting) - anyone seeing this recently?
Hello everyone, I want to check whether other developers are seeing similar App Review delays recently. Timeline: Feb 3, 2026: Submitted initial build Feb 3 - Mar 7, 2026: Stayed in Waiting for Review (never entered active review) Mar 7, 2026: Cancelled and resubmitted a new build As of now: New build is still in Waiting for Review I contacted Developer Support; they said system status appears normal and advised me to continue waiting. I’m not asking for expedited approval here. I just want to understand: Are others seeing the same pattern in this period? Is this likely a broader queue slowdown rather than a submission-specific issue? Any recent data points are appreciated. Thanks.
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CarPlay: CPListImageRowItem images and CPNowPlayingTemplate buttons occasionally not displaying (requires device reboot)
Device: iPhone 17 Pro Max iOS version: iOS 26.3 CarPlay type: Wired We are encountering two intermittent UI issues in CarPlay when running our music application. The problems occur occasionally and cannot be recovered without restarting the device. Issue 1: CPListImageRowItem image not displaying On the CarPlay home page, some images occasionally fail to appear. Implementation details: The list is updated using CPListTemplate.updateSections. Each item is a CPListImageRowItem. On iOS versions below 26, images are updated using updateImages. On iOS 26, images are provided through CPListImageRowItem.elements, where each element is a CPListImageRowItemRowElement. Observed behavior: Logs confirm that the data is correctly provided. However, in failing cases the CPListImageRowItemRowElement appears with both title and subtitle equal to nil. The image is not rendered in the UI even though the item exists. Issue 2: Now Playing bottom buttons occasionally missing On the Now Playing screen, the bottom control buttons sometimes fail to appear. Implementation details: Buttons are updated using CPNowPlayingTemplate.updateNowPlayingButtons. The buttons are instances of CPNowPlayingImageButton. Observed behavior: Occasionally the buttons are not displayed. Once this occurs, the UI does not recover. Restarting the phone immediately resolves the issue. Additional observations The issue appears to occur intermittently. Once triggered, it persists until the device is rebooted. Similar behavior has been observed in other music apps (for example, QQ Music). Questions Are there known CarPlay UI rendering issues related to CPListImageRowItem or CPNowPlayingTemplate in recent iOS versions? Is there any recommended workaround or lifecycle handling that might prevent these UI elements from failing to render? Any guidance would be greatly appreciated.
Topic: UI Frameworks SubTopic: UIKit Tags:
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App stuck in “Waiting for Review” for several weeks — anyone seeing similar delays recently?
Hello everyone, I wanted to check whether other developers are currently experiencing unusually long “Waiting for Review” times. Our app Aslan Wealth (App ID: 6755077470) has been stuck in Waiting for Review for quite a while and has never entered the “In Review” stage. Timeline Feb 18, 2026 – Version submitted for review Feb 23 – Contacted Apple Developer Support regarding review status Feb 24 – Received reply that the case was escalated to the review team Mar 3 – Still in Waiting for Review (confirmed by support that the app is still in the queue) Mar 7–11 – Followed up with Developer Support again Mar 12 – Still Waiting for Review So the app has now been waiting for review for more than 3 weeks without ever entering active review. Additional information All agreements are active No messages in Resolution Center Build was not modified after submission App status remains Waiting for Review Questions Has anyone else recently experienced similar multi-week delays in the “Waiting for Review” stage? If so: Did your app eventually move to In Review without changes? Did Apple provide any explanation for the delay? Is there anything developers can do to help move the process forward? Any recent data points or experiences would be really helpful. Thanks in advance.
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Significant delay in Transaction ID availability via App Store Server API (Error 4040010)
Hi everyone, I’ve been encountering a recurring issue with the App Store Server API over the past 48 hours, specifically regarding the Get Transaction Info endpoint. Endpoint: GET /inApps/v1/transactions/{transactionId} Environment: Production Error Code: 4040010 (TransactionIdNotFound) The Issue When a user completes a purchase in our app, the client-side sends the transactionId to our backend for validation. However, when our server immediately calls the Get Transaction Info API using that ID, it frequently returns a 4040010 error, stating that the transaction ID cannot be found. Key Observations Eventual Consistency Delay: If we implement a retry logic and wait for 2 to 5 minutes, the exact same transactionId eventually becomes queryable and returns a valid signedTransactionInfo. Notifications vs. API: Interestingly, our server receives the App Store Server Notifications V2 (webhook) for these transactions almost instantly. The notifications contain the correct data, but the "Pull" API seems to lag behind the "Push" notification system. Recent Spikes: This behavior started occurring frequently within the last 2 days. Prior to this, the API was almost always near-instant. Questions Has anyone else noticed a spike in 4040010 errors or increased indexing latency in the Production environment recently? Is there a recommended "grace period" or backoff strategy when querying for a new transactionId? Apple's documentation doesn't explicitly mention an expected delay between a successful purchase and its availability via the Server API. Any insights or confirmation of similar issues would be greatly appreciated!
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Device fails to request mobileconfig after the second reboot, with no access logs in Nginx
We are developing an MDM (Mobile Device Management) solution for device management purposes, and our current implementation process is as follows: 1. Configure DEP profile to obtain profile_uuid We configured a DEP profile with the following parameters to retrieve the profile_uuid: { "allow_pairing": true, "anchor_certs": [], "auto_advance_setup": true, "await_device_configured": false, "configuration_web_url": "", "department": "test define profile", "devices": ["MNWF07QD9M"], "is_mandatory": false, "is_mdm_removable": false, "is_multi_user": false, "is_supervised": true, "language": "zh", "org_magic": "", "profile_name": "Enrollment Profile - MNWF07QD9M", "region": "cn", "skip_setup_items": [ "Accessibility", "ActionButton", "Android", "Appearance", "AppleID", "AppStore", "Biometric", "CameraButton", "DeviceToDeviceMigration", "Diagnostics", "EnableLockdownMode", "FileVault", "iCloudDiagnostics", "iCloudStorage", "iMessageAndFaceTime", "Intelligence", "Keyboard", "MessagingActivationUsingPhoneNumber", "Passcode", "Payment", "Privacy", "Restore", "RestoreCompleted", "Safety", "ScreenTime", "SIMSetup", "Siri", "SoftwareUpdate", "SpokenLanguage", "UpdateCompleted", "WatchMigration", "WebContentFiltering" ], "supervising_host_certs": [], "support_email_address": "", "support_phone_number": "", "url": "https://mdmp.com/mdm/apple/enroll?shopId=1" } We sent a POST request to the /profile endpoint with the above payload, and the response returned the profile_uuid: 605FB5C274303C19189C9B99DCD3280D. 2. Assign the profile We sent a POST request to the /profile/devices endpoint, including the aforementioned profile_uuid and the target devices list in the request body. 3. Scan the device with Apple Configurator 2 We used Apple Configurator 2 to scan and enroll the target device. Issue Encountered After the device restarts twice, it fails to retrieve the mobileconfig file from the URL: https://mdmp.com/mdm/apple/enroll. We are using Nginx as the web server and have enabled access logging, but the logs show no incoming requests from the device to the /mdm/apple/enroll endpoint at all. Could you please help identify where we might have made a mistake in this process?
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Delete the published App Clip link
My app has been released, and there is an "App Clip" link available in the advanced experience. Could someone please tell me if there is a way for me to modify or delete this link? (I'm not looking to deactivate the link; I just want to remove it so that other apps can use it.) If I remove the already published APP, can I also delete this link?
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Apple School Manager API - invalid_client error with correct JWT
Hello Apple Developer Community, I'm experiencing an invalid_client error (HTTP 400) when attempting to authenticate with the Apple School Manager API using OAuth2 with JWT bearer assertion (RFC 7523). Despite verifying all configuration values and following Apple's documentation, I continue to receive this error. Error Details Error: invalid_client HTTP Status: 400 Bad Request Endpoint: https://appleid.apple.com/auth/oauth2/v2/token Response: {"error": "invalid_client"} My Configuration All values have been verified to match Apple School Manager exactly: Organization ID: 55155430 Key ID: 8136a1f6-c995-4010-b964-bc8278c107ef Client ID (Service ID): SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59 Private Key: Loads correctly, signs JWT properly (ES256) JWT Configuration I'm generating a JWT with the following structure: Header: { "alg": "ES256", "kid": "8136a1f6-c995-4010-b964-bc8278c107ef", "typ": "JWT" } Payload: { "iss": "55155430", "sub": "SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59", "aud": "https://appleid.apple.com", "iat": [timestamp], "exp": [timestamp + 30 days] } Token Request Method: POST Content-Type: application/x-www-form-urlencoded Parameters: grant_type: client_credentials client_assertion_type: urn:ietf:params:oauth:client-assertion-type:jwt-bearer client_assertion: [JWT token] scope: https://api.apple.com/auth/schoolmanager What I've Verified ✅ All configuration values match Apple School Manager exactly ✅ Private key file exists and loads correctly ✅ JWT is generated with correct structure (ES256, proper claims) ✅ Key ID in JWT header matches the Key ID from Apple School Manager ✅ Request format matches OAuth2 RFC 7523 specification ✅ Content-Type header is application/x-www-form-urlencoded ✅ Tried both Client ID and Organization ID as sub claim (both fail with same error) ✅ DNS resolution and API connectivity are working ✅ API account appears active in Apple School Manager interface What I've Tried Using Client ID as sub: Tried using SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59 as the sub claim Using Organization ID as sub: Tried using 55155430 as the sub claim (fallback) With and without scope: Tried both including and excluding the scope parameter Different JWT expiration: Tried various expiration times (30 days, 180 days) Verified Service ID format: Confirmed the Client ID follows the SCHOOLAPI.xxxxx-xxxxx-xxxxx format Both attempts (Client ID and Organization ID as sub) return the same invalid_client error. Previous Support Interaction I've contacted Apple Developer Support (Case #102783504559). They confirmed: The technical implementation is correct The issue is an account access/permission problem My Apple Account email is not associated with any memberships The Account Holder must add me to the Enterprise team membership However, I'm posting here to see if anyone in the community has: Experienced similar issues and found a solution Additional technical insights about the invalid_client error Suggestions for what else to verify or try Questions Is there a specific format requirement for the sub claim? Should it be the Client ID (Service ID) or Organization ID? I've tried both. Are there any additional claims required in the JWT beyond iss, sub, aud, iat, exp? Could there be a backend issue with the API account even though it appears active in Apple School Manager? Has anyone successfully resolved an invalid_client error that wasn't related to account access? Is there a delay after creating an API account before it becomes fully active for authentication? Technical Details Language: Python (Flask) JWT Library: PyJWT with cryptography library Algorithm: ES256 (ECDSA P-256) OAuth2 Flow: Client Credentials Grant with JWT Bearer Assertion (RFC 7523) Error Log I've generated a detailed error log showing the exact request/response. The key points: HTTP 400 Bad Request Response: {"error":"invalid_client"} Same error occurs with both Client ID and Organization ID as sub Any Help Appreciated If anyone has encountered this issue or has insights into what might be causing it, I'd greatly appreciate your help. I'm happy to provide additional details or try any suggestions. Thank you! Case Number: 102783504559 API Account: Created in Apple School Manager Status: API account appears active, but authentication fails
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New developer program membership application stuck in review for more than a month now
I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?
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Issues creating my Apple Account for the Developer Program because of email
I just started at a new company and I've been invited to access their Apple Developer Program. When I click the invite in the link I'm directed to a "Create Your Apple Account" page where I'm prompted to provide my email address. When I put my work email I receive an error saying that my Apple Account cannot end in the domain and to choose a different email address. When I try to use my personal Gmail, it says my email address is not available and to choose a different address. Even my iCloud email isn't allowed. I'm not sure what else to do to gain access.
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Apple Developer Program enrollment stuck on "Pending" for a week
Hi, I’m trying to enroll in the Apple Developer Program as an Individual. I attempted the payment several times, but the system says the purchase is already in the system. Under my profile the status shows “Pending”, and the payment has still not been charged from my bank account. It has been about one week since I started the enrollment, and the status hasn’t changed. I also contacted Apple Developer Support, but it has been 4 days and I haven’t received any response yet. Is this normal? Has anyone experienced a similar delay during enrollment? Thanks.
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MacOS 26.4 beta “Failed to prepare software update”
I have received this installation error attempting to upgrade from MacOS 26.4 beta 2 to beta 3 on my Intel 2020 27” iMac, and now trying to install beta 4 from beta 3 on my M1 Max MBP. I have seen from a sprinkling of post that some others have had the same issue. I was able to successfully perform the 2 to 3 upgrade on the iMac in safe boot, suggesting possible compatible, third-party app. But that did not work for beta 4 on either device. I have submitted feedback for each episode. Any others have this issue? Unusual for Apple, I have never had any issues installing beta software before.
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Can't specify platform version for xcodebuild download 26.x
Prior to iOS 26.0 we were able to download specific simulator runtimes from the command line by using a command like xcodebuild -downloadPlatform iOS -buildVersion 18.0 This is described in the documentation here. This no longer works for 26.x. If I run the following command: "xcodebuild -downloadPlatform iOS -buildVersion 26.0" it fails with the following error: "Finding content... iOS 26.0 is not available for download." If I omit the -buildVersion flag it will download the latest version, currently 26.2, but if I try and specify 26.2 as the buildVersion I still get "iOS 26.2 is not available for download". This behavior has been confirmed on Xcode 26.2. Perhaps related, it appears these runtimes are also no longer being made available for download on https://aninterestingwebsite.com/download/all
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User crash report contains ??? instead of my app's symbols and no binary image base address
A user of my app sent me a crash report. I have never seen one like this before. All of my app's symbols are replaced with three question marks (???) Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 ??? 0x10844eb40 ??? 1 CoreFoundation 0x7ff80f155518 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 137 and the binary image as 0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ??? so I cannot find out where exactly the crash happened. What can cause this kind of crash report and can I do anything with it? crash.ips
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Setup SearchDomains with NETransparentProxyProvider
We have a macOS system extension with NETransparentProxyProvider which is able to intercept traffic and handle it. We also wanted to setup few search domains from our network extension. However, unlike PacketTunnelProvider, NEDNSSettings are completely ignored with NETransparentProxyProvider. So whats the best way to setup few DNS search domains when using NETransparentProxyProvider.
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SpriteKit framerate drop on iOS 26.3
Hello, I have noticed a performance drop on SpriteKit-based projects running on iOS 26.3. The issue seems very similar to the issue reported on iOS 26.0, and later solved from iOS 26.2 beta 3: https://aninterestingwebsite.com/forums/thread/800952?answerId=870617022#870617022 With 26.3, it seems a regression occured. Below is the same SpriteKit scene used to test framerate on different devices: import SpriteKit import SwiftUI class BareboneScene: SKScene { override func didMove(to view: SKView) { size = view.bounds.size anchorPoint = CGPoint(x: 0.5, y: 0.5) backgroundColor = .darkGray let roundedSquare = SKShapeNode(rectOf: CGSize(width: 150, height: 75), cornerRadius: 12) roundedSquare.fillColor = .systemRed roundedSquare.strokeColor = .black roundedSquare.lineWidth = 3 addChild(roundedSquare) let action = SKAction.rotate(byAngle: .pi, duration: 1) roundedSquare.run(.repeatForever(action)) } } struct BareboneSceneView: View { var body: some View { SpriteView( scene: BareboneScene(), debugOptions: [.showsFPS] ) .ignoresSafeArea() } } #Preview { BareboneSceneView() } Running this very basic spritekit scene on my device and I can not reach an FPS of 60. Instead, it stalls around 40. I see the same in my AppStore published SpriteKit games. As you can see in the discussion of the linked forum topic, the regression has been noticed by others as well. Can you please look into this, and let us know if there is an outstanding action to resolve it already? It's very problematic for published games suddenly dropping to 40FPS on even the most modern iOS devices.
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Over a month and we're still stuck 'Waiting For Review'
We've been waiting since the 5th of February with zero movement, and nothing to suggest anything is likely to change. Phone support, who I've reached out to twice, has no oversight or influence, and I waited over 2 weeks for an 'automated' reply to my support request email. I'm not sure what to do... Every day that passes is momentum/money/time/enthusiasm lost. It's affecting our launch momentum and cross-platform availability for users who are expecting the iOS version to be live alongside Android, which is extremely stressful and upsetting! We would be extremely grateful if the review could be expedited so we can support our users on both platforms. If someone could tell me what, if anything, I can do to speed this up - I'd be most grateful.
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APP打包时显示证书失效怎么解决
显示为——构建描述签名错误: 签名证书无效。签名证书;不可用于代码签名。它可能已被吊销或过期。、 目前是在Apple Developer 重新创建证书、生成描述文件了(显示的是有效);但是下来出来放进打包里就显示证书失效是什么原因?
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Build stuck in “Waiting for Review” for weeks (resubmission also waiting) - anyone seeing this recently?
Hello everyone, I want to check whether other developers are seeing similar App Review delays recently. Timeline: Feb 3, 2026: Submitted initial build Feb 3 - Mar 7, 2026: Stayed in Waiting for Review (never entered active review) Mar 7, 2026: Cancelled and resubmitted a new build As of now: New build is still in Waiting for Review I contacted Developer Support; they said system status appears normal and advised me to continue waiting. I’m not asking for expedited approval here. I just want to understand: Are others seeing the same pattern in this period? Is this likely a broader queue slowdown rather than a submission-specific issue? Any recent data points are appreciated. Thanks.
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CarPlay: CPListImageRowItem images and CPNowPlayingTemplate buttons occasionally not displaying (requires device reboot)
Device: iPhone 17 Pro Max iOS version: iOS 26.3 CarPlay type: Wired We are encountering two intermittent UI issues in CarPlay when running our music application. The problems occur occasionally and cannot be recovered without restarting the device. Issue 1: CPListImageRowItem image not displaying On the CarPlay home page, some images occasionally fail to appear. Implementation details: The list is updated using CPListTemplate.updateSections. Each item is a CPListImageRowItem. On iOS versions below 26, images are updated using updateImages. On iOS 26, images are provided through CPListImageRowItem.elements, where each element is a CPListImageRowItemRowElement. Observed behavior: Logs confirm that the data is correctly provided. However, in failing cases the CPListImageRowItemRowElement appears with both title and subtitle equal to nil. The image is not rendered in the UI even though the item exists. Issue 2: Now Playing bottom buttons occasionally missing On the Now Playing screen, the bottom control buttons sometimes fail to appear. Implementation details: Buttons are updated using CPNowPlayingTemplate.updateNowPlayingButtons. The buttons are instances of CPNowPlayingImageButton. Observed behavior: Occasionally the buttons are not displayed. Once this occurs, the UI does not recover. Restarting the phone immediately resolves the issue. Additional observations The issue appears to occur intermittently. Once triggered, it persists until the device is rebooted. Similar behavior has been observed in other music apps (for example, QQ Music). Questions Are there known CarPlay UI rendering issues related to CPListImageRowItem or CPNowPlayingTemplate in recent iOS versions? Is there any recommended workaround or lifecycle handling that might prevent these UI elements from failing to render? Any guidance would be greatly appreciated.
Topic: UI Frameworks SubTopic: UIKit Tags:
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Pending account help please
Hello, my account is pending .i try to contact apple several times with no respond the customer service is terrible.
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Waiting for review 10 days
Why the review process seems stuck? I contacted apple review support too multiple times and I am completely ignored they just forward the emails. Is there anyone I can talk to about this? We have an old app this is not a new app and this doesnt make sense at all. App id 1660054787.
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App stuck in “Waiting for Review” for several weeks — anyone seeing similar delays recently?
Hello everyone, I wanted to check whether other developers are currently experiencing unusually long “Waiting for Review” times. Our app Aslan Wealth (App ID: 6755077470) has been stuck in Waiting for Review for quite a while and has never entered the “In Review” stage. Timeline Feb 18, 2026 – Version submitted for review Feb 23 – Contacted Apple Developer Support regarding review status Feb 24 – Received reply that the case was escalated to the review team Mar 3 – Still in Waiting for Review (confirmed by support that the app is still in the queue) Mar 7–11 – Followed up with Developer Support again Mar 12 – Still Waiting for Review So the app has now been waiting for review for more than 3 weeks without ever entering active review. Additional information All agreements are active No messages in Resolution Center Build was not modified after submission App status remains Waiting for Review Questions Has anyone else recently experienced similar multi-week delays in the “Waiting for Review” stage? If so: Did your app eventually move to In Review without changes? Did Apple provide any explanation for the delay? Is there anything developers can do to help move the process forward? Any recent data points or experiences would be really helpful. Thanks in advance.
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Significant delay in Transaction ID availability via App Store Server API (Error 4040010)
Hi everyone, I’ve been encountering a recurring issue with the App Store Server API over the past 48 hours, specifically regarding the Get Transaction Info endpoint. Endpoint: GET /inApps/v1/transactions/{transactionId} Environment: Production Error Code: 4040010 (TransactionIdNotFound) The Issue When a user completes a purchase in our app, the client-side sends the transactionId to our backend for validation. However, when our server immediately calls the Get Transaction Info API using that ID, it frequently returns a 4040010 error, stating that the transaction ID cannot be found. Key Observations Eventual Consistency Delay: If we implement a retry logic and wait for 2 to 5 minutes, the exact same transactionId eventually becomes queryable and returns a valid signedTransactionInfo. Notifications vs. API: Interestingly, our server receives the App Store Server Notifications V2 (webhook) for these transactions almost instantly. The notifications contain the correct data, but the "Pull" API seems to lag behind the "Push" notification system. Recent Spikes: This behavior started occurring frequently within the last 2 days. Prior to this, the API was almost always near-instant. Questions Has anyone else noticed a spike in 4040010 errors or increased indexing latency in the Production environment recently? Is there a recommended "grace period" or backoff strategy when querying for a new transactionId? Apple's documentation doesn't explicitly mention an expected delay between a successful purchase and its availability via the Server API. Any insights or confirmation of similar issues would be greatly appreciated!
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Device fails to request mobileconfig after the second reboot, with no access logs in Nginx
We are developing an MDM (Mobile Device Management) solution for device management purposes, and our current implementation process is as follows: 1. Configure DEP profile to obtain profile_uuid We configured a DEP profile with the following parameters to retrieve the profile_uuid: { "allow_pairing": true, "anchor_certs": [], "auto_advance_setup": true, "await_device_configured": false, "configuration_web_url": "", "department": "test define profile", "devices": ["MNWF07QD9M"], "is_mandatory": false, "is_mdm_removable": false, "is_multi_user": false, "is_supervised": true, "language": "zh", "org_magic": "", "profile_name": "Enrollment Profile - MNWF07QD9M", "region": "cn", "skip_setup_items": [ "Accessibility", "ActionButton", "Android", "Appearance", "AppleID", "AppStore", "Biometric", "CameraButton", "DeviceToDeviceMigration", "Diagnostics", "EnableLockdownMode", "FileVault", "iCloudDiagnostics", "iCloudStorage", "iMessageAndFaceTime", "Intelligence", "Keyboard", "MessagingActivationUsingPhoneNumber", "Passcode", "Payment", "Privacy", "Restore", "RestoreCompleted", "Safety", "ScreenTime", "SIMSetup", "Siri", "SoftwareUpdate", "SpokenLanguage", "UpdateCompleted", "WatchMigration", "WebContentFiltering" ], "supervising_host_certs": [], "support_email_address": "", "support_phone_number": "", "url": "https://mdmp.com/mdm/apple/enroll?shopId=1" } We sent a POST request to the /profile endpoint with the above payload, and the response returned the profile_uuid: 605FB5C274303C19189C9B99DCD3280D. 2. Assign the profile We sent a POST request to the /profile/devices endpoint, including the aforementioned profile_uuid and the target devices list in the request body. 3. Scan the device with Apple Configurator 2 We used Apple Configurator 2 to scan and enroll the target device. Issue Encountered After the device restarts twice, it fails to retrieve the mobileconfig file from the URL: https://mdmp.com/mdm/apple/enroll. We are using Nginx as the web server and have enabled access logging, but the logs show no incoming requests from the device to the /mdm/apple/enroll endpoint at all. Could you please help identify where we might have made a mistake in this process?
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3w
Delete the published App Clip link
My app has been released, and there is an "App Clip" link available in the advanced experience. Could someone please tell me if there is a way for me to modify or delete this link? (I'm not looking to deactivate the link; I just want to remove it so that other apps can use it.) If I remove the already published APP, can I also delete this link?
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Payment issue
Hello, I started my Apple Developer enrollment using the Apple Developer app. However, the payment method available on my device cannot be accepted because the billing address is outside the United States. Is it possible to complete the membership purchase through the web instead of the app?
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65
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3w
Apple School Manager API - invalid_client error with correct JWT
Hello Apple Developer Community, I'm experiencing an invalid_client error (HTTP 400) when attempting to authenticate with the Apple School Manager API using OAuth2 with JWT bearer assertion (RFC 7523). Despite verifying all configuration values and following Apple's documentation, I continue to receive this error. Error Details Error: invalid_client HTTP Status: 400 Bad Request Endpoint: https://appleid.apple.com/auth/oauth2/v2/token Response: {"error": "invalid_client"} My Configuration All values have been verified to match Apple School Manager exactly: Organization ID: 55155430 Key ID: 8136a1f6-c995-4010-b964-bc8278c107ef Client ID (Service ID): SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59 Private Key: Loads correctly, signs JWT properly (ES256) JWT Configuration I'm generating a JWT with the following structure: Header: { "alg": "ES256", "kid": "8136a1f6-c995-4010-b964-bc8278c107ef", "typ": "JWT" } Payload: { "iss": "55155430", "sub": "SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59", "aud": "https://appleid.apple.com", "iat": [timestamp], "exp": [timestamp + 30 days] } Token Request Method: POST Content-Type: application/x-www-form-urlencoded Parameters: grant_type: client_credentials client_assertion_type: urn:ietf:params:oauth:client-assertion-type:jwt-bearer client_assertion: [JWT token] scope: https://api.apple.com/auth/schoolmanager What I've Verified ✅ All configuration values match Apple School Manager exactly ✅ Private key file exists and loads correctly ✅ JWT is generated with correct structure (ES256, proper claims) ✅ Key ID in JWT header matches the Key ID from Apple School Manager ✅ Request format matches OAuth2 RFC 7523 specification ✅ Content-Type header is application/x-www-form-urlencoded ✅ Tried both Client ID and Organization ID as sub claim (both fail with same error) ✅ DNS resolution and API connectivity are working ✅ API account appears active in Apple School Manager interface What I've Tried Using Client ID as sub: Tried using SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59 as the sub claim Using Organization ID as sub: Tried using 55155430 as the sub claim (fallback) With and without scope: Tried both including and excluding the scope parameter Different JWT expiration: Tried various expiration times (30 days, 180 days) Verified Service ID format: Confirmed the Client ID follows the SCHOOLAPI.xxxxx-xxxxx-xxxxx format Both attempts (Client ID and Organization ID as sub) return the same invalid_client error. Previous Support Interaction I've contacted Apple Developer Support (Case #102783504559). They confirmed: The technical implementation is correct The issue is an account access/permission problem My Apple Account email is not associated with any memberships The Account Holder must add me to the Enterprise team membership However, I'm posting here to see if anyone in the community has: Experienced similar issues and found a solution Additional technical insights about the invalid_client error Suggestions for what else to verify or try Questions Is there a specific format requirement for the sub claim? Should it be the Client ID (Service ID) or Organization ID? I've tried both. Are there any additional claims required in the JWT beyond iss, sub, aud, iat, exp? Could there be a backend issue with the API account even though it appears active in Apple School Manager? Has anyone successfully resolved an invalid_client error that wasn't related to account access? Is there a delay after creating an API account before it becomes fully active for authentication? Technical Details Language: Python (Flask) JWT Library: PyJWT with cryptography library Algorithm: ES256 (ECDSA P-256) OAuth2 Flow: Client Credentials Grant with JWT Bearer Assertion (RFC 7523) Error Log I've generated a detailed error log showing the exact request/response. The key points: HTTP 400 Bad Request Response: {"error":"invalid_client"} Same error occurs with both Client ID and Organization ID as sub Any Help Appreciated If anyone has encountered this issue or has insights into what might be causing it, I'd greatly appreciate your help. I'm happy to provide additional details or try any suggestions. Thank you! Case Number: 102783504559 API Account: Created in Apple School Manager Status: API account appears active, but authentication fails
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737
Activity
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New developer program membership application stuck in review for more than a month now
I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?
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Issues creating my Apple Account for the Developer Program because of email
I just started at a new company and I've been invited to access their Apple Developer Program. When I click the invite in the link I'm directed to a "Create Your Apple Account" page where I'm prompted to provide my email address. When I put my work email I receive an error saying that my Apple Account cannot end in the domain and to choose a different email address. When I try to use my personal Gmail, it says my email address is not available and to choose a different address. Even my iCloud email isn't allowed. I'm not sure what else to do to gain access.
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Apple Developer Program enrollment stuck on "Pending" for a week
Hi, I’m trying to enroll in the Apple Developer Program as an Individual. I attempted the payment several times, but the system says the purchase is already in the system. Under my profile the status shows “Pending”, and the payment has still not been charged from my bank account. It has been about one week since I started the enrollment, and the status hasn’t changed. I also contacted Apple Developer Support, but it has been 4 days and I haven’t received any response yet. Is this normal? Has anyone experienced a similar delay during enrollment? Thanks.
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MacOS 26.4 beta “Failed to prepare software update”
I have received this installation error attempting to upgrade from MacOS 26.4 beta 2 to beta 3 on my Intel 2020 27” iMac, and now trying to install beta 4 from beta 3 on my M1 Max MBP. I have seen from a sprinkling of post that some others have had the same issue. I was able to successfully perform the 2 to 3 upgrade on the iMac in safe boot, suggesting possible compatible, third-party app. But that did not work for beta 4 on either device. I have submitted feedback for each episode. Any others have this issue? Unusual for Apple, I have never had any issues installing beta software before.
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3w
Can't specify platform version for xcodebuild download 26.x
Prior to iOS 26.0 we were able to download specific simulator runtimes from the command line by using a command like xcodebuild -downloadPlatform iOS -buildVersion 18.0 This is described in the documentation here. This no longer works for 26.x. If I run the following command: "xcodebuild -downloadPlatform iOS -buildVersion 26.0" it fails with the following error: "Finding content... iOS 26.0 is not available for download." If I omit the -buildVersion flag it will download the latest version, currently 26.2, but if I try and specify 26.2 as the buildVersion I still get "iOS 26.2 is not available for download". This behavior has been confirmed on Xcode 26.2. Perhaps related, it appears these runtimes are also no longer being made available for download on https://aninterestingwebsite.com/download/all
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3w