Overview

We are developing an MDM (Mobile Device Management) solution for device management purposes, and our current implementation process is as follows: 1. Configure DEP profile to obtain profile_uuid We configured a DEP profile with the following parameters to retrieve the profile_uuid: { "allow_pairing": true, "anchor_certs": [], "auto_advance_setup": true, "await_device_configured": false, "configuration_web_url": "", "department": "test define profile", "devices": ["MNWF07QD9M"], "is_mandatory": false, "is_mdm_removable": false, "is_multi_user": false, "is_supervised": true, "language": "zh", "org_magic": "", "profile_name": "Enrollment Profile - MNWF07QD9M", "region": "cn", "skip_setup_items": [ "Accessibility", "ActionButton", "Android", "Appearance", "AppleID", "AppStore", "Biometric", "CameraButton", "DeviceToDeviceMigration", "Diagnostics", "EnableLockdownMode", "FileVault", "iCloudDiagnostics", "iCloudStorage", "iMessageAndFaceTime", "Intelligence", "Keyboard", "MessagingActivationUsingPhoneNumber", "Passcode", "Payment", "Privacy", "Restore", "RestoreCompleted", "Safety", "ScreenTime", "SIMSetup", "Siri", "SoftwareUpdate", "SpokenLanguage", "UpdateCompleted", "WatchMigration", "WebContentFiltering" ], "supervising_host_certs": [], "support_email_address": "", "support_phone_number": "", "url": "https://mdmp.com/mdm/apple/enroll?shopId=1" } We sent a POST request to the /profile endpoint with the above payload, and the response returned the profile_uuid: 605FB5C274303C19189C9B99DCD3280D. 2. Assign the profile We sent a POST request to the /profile/devices endpoint, including the aforementioned profile_uuid and the target devices list in the request body. 3. Scan the device with Apple Configurator 2 We used Apple Configurator 2 to scan and enroll the target device. Issue Encountered After the device restarts twice, it fails to retrieve the mobileconfig file from the URL: https://mdmp.com/mdm/apple/enroll. We are using Nginx as the web server and have enabled access logging, but the logs show no incoming requests from the device to the /mdm/apple/enroll endpoint at all. Could you please help identify where we might have made a mistake in this process?

Hi everyone, I’m testing an iPhone app called Steady through TestFlight and would love honest feedback. Steady is built for the moment right before someone acts on an urge they may regret. The core idea is to create a short pause before action, then let the user log what happened so they can spot patterns over time. Use cases could be things like sending a text you shouldn’t, reacting too fast, opening something you wanted to avoid, or other impulsive moments. I’m mainly looking for feedback on three things: Does the concept feel useful in real life? Is the flow clear or confusing? What feels unnecessary or missing? TestFlight link: https://testflight.apple.com/join/YsnDsGR5 Appreciate any honest feedback.

Hi App Review Team, I would like to raise a concern regarding the review process for our app update (Version 2.0.0), which has now been pending for over two weeks. We completely understand the importance of the review process, but the extended delay is starting to impact our business. This update is not a major change—the app already exists on the App Store, and Version 2.0.0 mainly includes UI improvements. The core functionality remains the same as the currently approved version. Additionally, the app has been rejected multiple times with the status “Information Needed.” We have been promptly providing all the requested information each time, but the repeated cycle is significantly extending the overall review timeline. We kindly request guidance on how to move forward more efficiently, or if there is anything specific we can provide upfront to avoid further delays. If possible, we would also appreciate support in expediting the review. Any help or clarification would be greatly appreciated, as this delay is leading to business loss. Thank you.

Hello! I'm reaching out because we're seeing an inconsistency in App Store Connect data after we implemented the iOS Smart App Download Banner on our websites: when we go to App Store Connect → App Analytics → Acquisition → Campaigns, we see: “There isn’t enough data to display campaigns.” despite the fact that we expect to see some download data there. Context: Apps: HomeRun – Get Things Done (App ID: 1506390428) and ProntoPro - Trova Professionisti (App ID: 1274970171) We deployed the iOS Smart App Banner on the corresponding web pages on March 5 (https://homerun.pl/ and https://prontopro.ch/) We have also created corresponding campaigns in App Store Connect and are passing tokens via the banner meta tag: We tested this in real life by downloading both apps at least 5 times using distinct Apple accounts which never downloaded the apps before. Verification You can visit our websites (https://homerun.pl/ and https://prontopro.ch/) and verify the Smart App Banner configuration by viewing the page HTML source and locating the apple-itunes-app meta tag and its affiliate-data value. If helpful, we can provide any other additional resource of info you might need. Thanks a lot in advance for your help!

I'm currently enrolled in Enterprise, and I want to continue my enrollment in the Apple Developer Program. How do I do that?

Our app's status has been completely frozen for both App Store Distribution and TestFlight. No status changes are occurring, which is preventing us from releasing updates to conduct beta testing. Or upload the app to App Store.  App Details: App Name: Memento - where you’ve been Apple ID of the app:  6758897827 Issue since: February 8, 2026 Current stuck status:  "Waiting for Review" for both distribution and TestFlight  Steps already taken: submitted more then 3 tickets to Apple support (No response) App review expedite ticket . we addressed some issues that could have been causing the delay in distribution (bugs and fixes) and uploaded the app for review again. We made sure any app information were clear in the review draft ( our data usage, features of the app, our privacy policy, support URL ) Given the duration and business impact of this issue, I am requesting that this be escalated to the appropriate review team for investigation. any help would be greatly appreciated

Hi everyone, We are facing a critical blocker with our macOS app processing. Since March 5, 2026, every single build we have uploaded (8 builds total) has been stuck in the "Processing" state for over 4 days. For our project, due to the large binary size, processing usually takes about 4 to 6 hours normally. However, we now have a long queue of builds that haven't transitioned to "Ready to Submit" for up to 80+ hours. Stuck Builds List: 1.0.0 (444): Mar 8, 3:09 PM (Processing) 1.0.0 (443): Mar 8, 5:36 AM (Processing) 1.0.0 (440): Mar 7, 6:37 AM (Processing) 1.0.0 (438): Mar 6, 5:01 PM (Processing) 1.0.0 (434): Mar 6, 12:04 AM (Processing) 1.0.0 (433): Mar 5, 6:26 PM (Processing) 1.0.0 (432): Mar 5, 10:51 AM (Processing) 1.0.0 (431): Mar 5, 6:11 AM (Processing) (Note: The last successful build was 1.0.0 (429) on March 4, which processed within the expected 6-hour window.) There have been no changes to our project settings, Info.plist, or entitlements since the last successful build. This is completely halting our scheduled update release. Is anyone else experiencing a similar backlog with large macOS binaries? Or is there a known issue with the App Store Connect pipeline for the macOS platform recently? Any help or investigation from Apple engineers would be greatly appreciated. (Feedback ID: FB22156358)

We are implementing Apple Pay In-App Provisioning in our issuer iOS application and are encountering a HTTP 500 error returned from Apple servers during the provisioning flow. The issue occurs after generating the encrypted payload and attempting to complete the provisioning process. The Apple service responds with 500 Internal Server Error, preventing the card from being added to Wallet. We would appreciate assistance identifying whether this is caused by: • a payload formatting issue, • cryptographic material mismatch, • entitlement / configuration issue, • or a server-side issue. Environment Platform • iOS: 26.3.1 • Device: iPhone 13 mini • Xcode: 26.3.1 Apple Pay configuration • In-App Provisioning entitlement enabled • Issuer app authorized by Apple for provisioning • Payment Network: Mastercard • Token Service Provider (TSP): MDES Testing environment • Production • App distribution method: TestFlight Provisioning Flow Overview Our implementation follows the standard Apple Pay In-App Provisioning flow: 1. User taps Add to Apple Wallet in issuer app. 2. App presents PKAddPaymentPassViewController. 3. App receives: • Apple public certificates • nonce • nonceSignature 4. Issuer backend generates: • encryptedPassData • activationData • ephemeralPublicKey 5. These values are returned to the app. 6. App constructs PKAddPaymentPassRequest. 7. Wallet attempts provisioning. At this point the request fails and Apple servers return HTTP 500. We see this in the system console, with the phone having Wallet debugging profile installed. Checklist – Common Issues Verified Based on the Apple Pay In-App Provisioning demo guidance, we verified the following configuration items. Entitlements • com.apple.developer.payment-pass-provisioning enabled • Apple Pay capability enabled in Xcode • Correct Team ID and bundle configuration App configuration • PKAddPaymentPassViewController used for provisioning • PKAddPaymentPassViewControllerDelegate implemented • generateRequestWithCertificateChain implemented correctly Cryptographic data • encryptedPassData • activationData • ephemeralPublicKey All values are generated by our issuer backend and returned to the app Feedback ID: FB22249031 (In app provisioning error 500)

Hi everyone, I submitted my app for review on February 3, and as of March 15 it’s still showing as “In Review.” This means it’s been stuck for over six weeks now. App Apple ID: 6757989460 I reached out to App Review Support via email two weeks ago but haven’t received any response yet. The app is a standard submission (not using TestFlight, not part of an expedited appeal), and I’ve verified that all compliance and payment information are complete. Has anyone else experienced such a long delay recently? Is there any additional way to get the team’s attention or escalate the case? Thanks in advance for any insights or advice.

I'm implementing PHBackgroundResourceUploadExtension to back up photos and videos to our cloud storage service. During testing, I observed that iCloud-optimized photos (where the full-resolution original is stored in iCloud, not on device) do not upload. The upload job appears to silently skip these assets. Questions: Is this behavior intentional/documented? I couldn't find explicit mention of this limitation. If the device only has the optimized/thumbnail version locally, does the system: - Automatically download the full-resolution asset from iCloud before uploading? - Skip the asset entirely? - Return an error via PHAssetResourceUploadJobChangeRequest? For a complete backup solution, should we: - Pre-fetch full-resolution assets using PHAssetResourceManager.requestData(for:options:) before creating upload jobs? - Use a hybrid approach (this extension for local assets + separate logic for iCloud-only assets)? Environment: iOS 26, Xcode 18

Please help! I can’t update my developer info and when I renew my membership I’m taken to an account that I had in Europe which I no longer use or have money tied to. I want to switch my account to USA and use a usa account

I am developing a macOS application using SwiftUI (with an iOS version as well). One feature we are exploring is displaying an avatar that reads or speaks dynamically generated text produced by an AI service. The basic flow would be: Text generated by an AI service Text converted to speech using a TTS engine An avatar (2D or 3D) rendered in the app that animates lip movement synchronized with the speech Ideally the avatar would render locally on the device. Questions: What Apple frameworks would be most appropriate for implementing a speaking avatar? SceneKit RealityKit SpriteKit (for 2D avatars) Is there any recommended way to drive lip-sync animation from speech audio using Apple frameworks? Does AVSpeechSynthesizer expose phoneme or viseme timing information that could be used for avatar animation? If such timing information is not available, what is the recommended approach for synchronizing character mouth animation with speech audio on macOS/iOS? Are there examples of real-time character animation synchronized with speech on macOS/iOS? Any architectural guidance or references would be greatly appreciated.

Hello everyone, I wanted to know if any of you are experiencing difficulties creating an Apple Developer account and accessing the Apple Store. As for me, I still can’t manage to complete my registration; it always shows the same message: “Your enrollment could not be completed at this time.” Of course, I am over 18 and I have fully completed my Apple ID profile. It has already been a week. can anyone advise ? TIA

Stage Feed - Test Flight Link Tracking your favorite Artists, does NOT need to be so cumbersome! Please try our app, we would really love to have you! Any and all feedback would greatly be appreciated!

I currently have my own individual App Store Connect and Apple Developer distributor account registered with the email address m*******@*mail.com. For one of my clients, we also created a separate individual App Store Connect and Apple Developer account. I added my account as an Admin to the client’s account. On the App Store Connect side, I can perform all operations without any issues, such as managing the app, handling TestFlight, and submitting new versions. However, when I access the Apple Developer portal, I cannot see or manage the accounts I am responsible for. For example, I cannot view information such as the Team ID, certificates, provisioning profiles, or other developer settings. To work around this issue, I created a new Apple Developer membership using a different email address. However, when I logged in with that account, I was still unable to view the Team ID or other developer-related settings. My question is: Has the system always worked this way, where App Store Connect and Apple Developer access are managed separately? Or could this be an unnoticed authorization or configuration issue? I would appreciate your clarification on this matter.

I am trying to create keys for my personal project with MusicKit and other resources, but MusicKit specifically for now. I want to gather my recent music history and log the time in my system to measure with my other life data to do analysis on. I have created an Identifier with an appropriate Description and Bundle ID and have MusicKit checked in AppServices. I have saved and reset cash and waited all day and the keys have still not update and show "There are no identifiers available that can be associated with the key" in this field. Please help!

One app submitted Feb 21st. The app is currently showing "Waiting for Review". It hasn’t been rejected and there hasn’t been any action taken yet. This is my first submission with this developer account, so I just want to confirm everything was submitted correctly and that I’m simply waiting on Apple’s review process. For anyone from Apple who might be able to look into it, the app details are: App name: Coop Keeper: Chore Cards SKU: com.lukaambros.coopkeeperchorecards Apple ID: 6759481708

Some capabilities include distribution restriction. For example, you might be able to use the capability for day-to-day development but have to get additional approval to publish an app using that capability to the App Store. To tell if a capability has such a restriction: Go to Developer > Account. At the top right, make sure you’re logged in as the right team. Under Certificates, IDs & Profiles, click Identifiers. Find the App ID you’re working with and click it. IMPORTANT Some managed capabilities are granted on a per-App ID basis, so make sure you choose the right App ID here. This brings up the App ID editor. In the Capabilities tab, locate the capability you’re working with. Click the little info (i) button next to the capability. The resulting popover lists the supported platforms and distribution channels for that capability. For example, the following shows that the standard Family Controls (Development) capability, which authorises use of the com.apple.developer.family-controls entitlement, is only enabled for development on iOS and visionOS. In contrast, if you’ve been granted distribution access to this capability, you’ll see a different Family Controls (Distribution) capability. Its popover shows that you can use the capability for App Store Connect and Ad Hoc distribution, as well as day-to-day development, on both iOS and visionOS. In the Family Controls example the development-only capability is available to all developers. However, restrictions like this can apply to initially managed capabilities, that is, managed capabilities where you have to apply to use the capability just to get started with your development. For example, when you apply for the Endpoint Security capability, which authorises use of the com.apple.developer.endpoint-security.client entitlement, it’s typically granted for development only. If you want to distribute a product using that capability, you must re-apply for another capability that authorises Developer ID distribution [1]. Some folks encounter problems like this because their managed capability was incorrectly granted. For example, you might have applied for a managed capability from an Organization team but it was granted as if you were an Enterprise team. In this case the popover will show In House where you’d expect it to show App Store Connect. If you’ve believe that you were granted a managed capability for the wrong distribution channel, contact the folks who granted you that capability. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com" [1] Endpoint Security clients must use independent distribution; they are not accepted in the Mac App Store. Revision History 2026-03-10 Updated to account for changes on the Apple Developer website. 2022-12-09 First posted.

Hello Apple Developer Community, I'm experiencing an invalid_client error (HTTP 400) when attempting to authenticate with the Apple School Manager API using OAuth2 with JWT bearer assertion (RFC 7523). Despite verifying all configuration values and following Apple's documentation, I continue to receive this error. Error Details Error: invalid_client HTTP Status: 400 Bad Request Endpoint: https://appleid.apple.com/auth/oauth2/v2/token Response: {"error": "invalid_client"} My Configuration All values have been verified to match Apple School Manager exactly: Organization ID: 55155430 Key ID: 8136a1f6-c995-4010-b964-bc8278c107ef Client ID (Service ID): SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59 Private Key: Loads correctly, signs JWT properly (ES256) JWT Configuration I'm generating a JWT with the following structure: Header: { "alg": "ES256", "kid": "8136a1f6-c995-4010-b964-bc8278c107ef", "typ": "JWT" } Payload: { "iss": "55155430", "sub": "SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59", "aud": "https://appleid.apple.com", "iat": [timestamp], "exp": [timestamp + 30 days] } Token Request Method: POST Content-Type: application/x-www-form-urlencoded Parameters: grant_type: client_credentials client_assertion_type: urn:ietf:params:oauth:client-assertion-type:jwt-bearer client_assertion: [JWT token] scope: https://api.apple.com/auth/schoolmanager What I've Verified ✅ All configuration values match Apple School Manager exactly ✅ Private key file exists and loads correctly ✅ JWT is generated with correct structure (ES256, proper claims) ✅ Key ID in JWT header matches the Key ID from Apple School Manager ✅ Request format matches OAuth2 RFC 7523 specification ✅ Content-Type header is application/x-www-form-urlencoded ✅ Tried both Client ID and Organization ID as sub claim (both fail with same error) ✅ DNS resolution and API connectivity are working ✅ API account appears active in Apple School Manager interface What I've Tried Using Client ID as sub: Tried using SCHOOLAPI.7c0c10a0-4d8a-4ef8-a2be-eda040b65c59 as the sub claim Using Organization ID as sub: Tried using 55155430 as the sub claim (fallback) With and without scope: Tried both including and excluding the scope parameter Different JWT expiration: Tried various expiration times (30 days, 180 days) Verified Service ID format: Confirmed the Client ID follows the SCHOOLAPI.xxxxx-xxxxx-xxxxx format Both attempts (Client ID and Organization ID as sub) return the same invalid_client error. Previous Support Interaction I've contacted Apple Developer Support (Case #102783504559). They confirmed: The technical implementation is correct The issue is an account access/permission problem My Apple Account email is not associated with any memberships The Account Holder must add me to the Enterprise team membership However, I'm posting here to see if anyone in the community has: Experienced similar issues and found a solution Additional technical insights about the invalid_client error Suggestions for what else to verify or try Questions Is there a specific format requirement for the sub claim? Should it be the Client ID (Service ID) or Organization ID? I've tried both. Are there any additional claims required in the JWT beyond iss, sub, aud, iat, exp? Could there be a backend issue with the API account even though it appears active in Apple School Manager? Has anyone successfully resolved an invalid_client error that wasn't related to account access? Is there a delay after creating an API account before it becomes fully active for authentication? Technical Details Language: Python (Flask) JWT Library: PyJWT with cryptography library Algorithm: ES256 (ECDSA P-256) OAuth2 Flow: Client Credentials Grant with JWT Bearer Assertion (RFC 7523) Error Log I've generated a detailed error log showing the exact request/response. The key points: HTTP 400 Bad Request Response: {"error":"invalid_client"} Same error occurs with both Client ID and Organization ID as sub Any Help Appreciated If anyone has encountered this issue or has insights into what might be causing it, I'd greatly appreciate your help. I'm happy to provide additional details or try any suggestions. Thank you! Case Number: 102783504559 API Account: Created in Apple School Manager Status: API account appears active, but authentication fails

I want to localize the app name, user the String Catalog to set en, en-US, en-CA, however, when the phone language is set to English (United States), the app name is displayed in English, while when the phone language is set to French, the app name is displayed in English-United States. However, the base language of the app settings is English. How can I make it right?