Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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invalid_client
Would really appreciate support with this invalid_client issue: I have a web app and have aligned the JWT Header and Payload JWT Header { "alg": "ES256", "kid": "ABC123DEFG" } JWT Payload { "iss": "DEF123GHIJ", "iat": 1234567890, "exp": 1234567890, "aud": "https://appleid.apple.com", "sub": "com.yourapp.service" The domains and callback are aligned and correct I've even created a new p8 and updated the Key_ID Sending Credentials to Apple (Token Request) Content-Type: application/x-www-form-urlencoded However, still no luck. Can anyone assist with identifying the possible error? Many thanks
1
0
554
Sep ’25
App Attest attestationData request fails with 400 Bad Request (no X-Request-ID)
Hello Apple Team We are integrating App Attest with our backend and seeing a 400 Bad Request response when calling the attestation endpoint. The issue is that the response does not include an X-Request-ID or JSON error payload with id and code, which makes it hard to diagnose. Instead, it only returns a receipt blob. Request Details URL: https://data-development.appattest.apple.com/v1/attestationData Request Headers: Authorization: eyJraWQiOiI0RjVLSzRGV1JaIiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.eyJpc3MiOiJOOVNVR1pNNjdRIiwiZXhwIjoxNzU3MDUxNTYwLCJpYXQiOjE3NTcwNDc5NjB9.MEQCIF236MqPCl6Vexg7RcPUMK8XQeACXogldnpuiNnGQnzgAiBQqASdbJ64g58xfWGpbzY3iohvxBSO5U5ZE3l87JjfmQ Content-Type: application/octet-stream Request Body: (Binary data, logged as [B@59fd7d35) Response Status: 400 Bad Request Response Headers: Date: Fri, 05 Sep 2025 04:52:40 GMT x-b3-traceid: 4c42e18094022424 x-b3-spanid: 4c42e18094022424 Response Body (truncated): "receipt": h'308006092A864886F70D01070... Problem The response does not include X-Request-ID. The response does not include JSON with id or code. Only a receipt blob is returned. Questions Can the x-b3-traceid be used by Apple to trace this failed request internally? Is it expected for some failures to return only a receipt blob without X-Request-ID? How should we interpret this error so we can handle it properly in production? Thanks in advance for your guidance.
1
0
516
Sep ’25
How to collect a user's real email address when using Sign in with Apple and Private Relay?
I’m using Sign in with Apple in my iOS app. When a user chooses “Hide My Email”, I receive the @privaterelay.appleid.com relay address. For marketing reasons, I would prefer to have the user’s real email address instead of the relay email. I want to stay compliant with App Store Review and the Sign in with Apple design/UX requirements. My questions are: Is it allowed to force the user (as part of the registration process) to provide their real email address, even if they chose “Hide My Email” during Sign in with Apple? Are there any specific App Store Review guidelines that forbid: Blocking sign up or access to features if the user keeps the relay email, or Showing a strong prompt like “We can’t log you in unless you share your real email”? What is the recommended, compliant pattern for collecting a “real” email when using Sign in with Apple + Private Relay? I’d appreciate any official clarification or examples of what App Review considers acceptable vs. reject-worthy here.
1
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206
Nov ’25
Issue to reset "Privacy & Security" permissions
Hello, I am working on a script to update an application which bundle ID changed. Only the bundle ID was modified; all other aspects remain unchanged. This application requires access to "Screen & System Audio Recording" permissions, which are currently granted to the old bundle ID. The script performs the following steps: launchctl bootout gui/$(id -u) /Library/LaunchAgents/com.my_agent_1.plist pkgutil --forget com.my_agent_1 tccutil reset All com.my_agent_1 rm /Library/LaunchAgents/com.my_agent_1.plist rm -rf </path/to/com_my_agent_1> installer -dumplog -allowUntrusted -pkg </path/to/com_my_agent_2.pkg> -target / ... When running steps #1-6 without a restart between steps #5 and #6, the old bundle ID (com.my_agent_1) remains visible in TCC.db (verified via SQL queries). Looks like this is the reason why "com.my_agent_2" is not automatically added to the permission list (requiring manual add). Moreover, "tccutil reset All com.my_agent_1" does not work anymore, the error: tccutil: No such bundle identifier "com.my_agent_1": The operation couldn’t be completed. (OSStatus error -10814.) Is there any way to completely clear the "Privacy & Security" permissions without requiring a system restart? Thank you a lot for your help in advance!
0
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192
Jun ’25
How to distinguish the "no credential found" scenario from ASAuthorizationError
Hello everyone, I'm developing a FIDO2 service using the AuthenticationServices framework. I've run into an issue when a user manually deletes a passkey from their password manager. When this happens, the ASAuthorizationError I get doesn't clearly indicate that the passkey is missing. The error code is 1001, and the localizedDescription is "The operation couldn't be completed. No credentials available for login." The userInfo also contains "NSLocalizedFailureReason": "No credentials available for login." My concern is that these localized strings will change depending on the user's device language, making it unreliable for me to programmatically check for a "no credentials" scenario. Is there a more precise way to determine that the user has no passkey, without relying on localized string values? Thank you for your help.
0
0
392
Sep ’25
SecPKCS12Import fails in Tahoe
We are using SecPKCS12Import C API in our application to import a self seigned public key certificate. We tried to run the application for the first time on Tahoe and it failed with OSStatus -26275 error. The release notes didn't mention any deprecation or change in the API as per https://aninterestingwebsite.com/documentation/macos-release-notes/macos-26-release-notes. Are we missing anything? There are no other changes done to our application.
1
0
783
Sep ’25
Sign in with Apple in a broken state (for my account)
I have a user (myself, during development) who originally signed in with Apple successfully. I attempted to revoke access via Settings > Apple ID > Sign-In & Security > Sign in with Apple, but the app appears stuck in the list and cannot be fully removed. Now when attempting to sign in again, the identity token contains the correct sub but email is undefined. According to Apple's documentation, "Apple provides the user's email address in the identity token on all subsequent API responses." I've tried programmatically revoking via the /auth/revoke endpoint (received 200 OK), and I've implemented the server-to-server notification endpoint to handle consent-revoked events, but subsequent sign-in attempts still return no email. The same Apple ID works fine with other apps. Is there a way to fully reset the credential state for a specific app, or is this a known issue with partially-revoked authorizations?
1
0
436
3w
XCode claims that tracking domains are not listed in the Privacy Manifest
Hi, Xcode Instruments shows multiple Points of Interest with the information that the framework is not listed in my Privacy Manifest. However, I have already included them in the Privacy Manifest under the privacy tracking domains. I have this problem with every tracking domain i listed in the Privacy Manifest's Privacy Tracking Domains. Did I make a mistake in my Privacy Manifest declaration?
0
0
174
May ’25
why prepareInterfaceToProvideCredential does call
we develop extension "Autofill Credential Provider" function for passkey. 1.first step registe passkey 2.second step authenticate with passkey step 1 &amp; step 2 has finished and run success with provideCredentialWithoutUserInteraction. But we want to prepare our interface for use to input password and select passkey what the want. however the func prepareInterfaceToProvideCredential in ASCredentialProviderViewController does call? what i missed? how can i do it?
0
0
172
Jul ’25
AASA not being fetched immediately upon app install
Hi Apple Devs, For our app, we utilize passkeys for account creation (not MFA). This is mainly for user privacy, as there is 0 PII associated with passkey account creation, but it additionally also satisfies the 4.8: Login Services requirement for the App Store. However, we're getting blocked in Apple Review. Because the AASA does not get fetched immediately upon app install, the reviewers are not able to create an account immediately via passkeys, and then they reject the build. I'm optimistic I can mitigate the above. But even if we pass Apple Review, this is a pretty catastrophic issue for user security and experience. There are reports that 5% of users cannot create passkeys immediately (https://aninterestingwebsite.com/forums/thread/756740). That is a nontrivial amount of users, and this large of an amount distorts how app developers design onboarding and authentication flows towards less secure experiences: App developers are incentivized to not require MFA setup on account creation because requiring it causes significant churn, which is bad for user security. If they continue with it anyways, for mitigation, developers are essentially forced to add in copy into their app saying something along the lines of "We have no ability to force Apple to fetch the config required to continue sign up, so try again in a few minutes, you'll just have to wait." You can't even implement a fallback method. There's no way to check if the AASA is available before launching the ASAuthorizationController so you can't mitigate a portion of users encountering an error!! Any app that wants to use the PRF extension to encrypt core functionality (again, good for user privacy) simply cannot exist because the app simply does not work for an unspecified amount of time for a nontrivial portion of users. It feels like a. Apple should provide a syscall API that we can call to force SWCD to verify the AASA or b. implement a config based on package name for the app store such that the installation will immediately include a verified AASA from Apple's CDN. Flicking the config on would require talking with Apple. If this existed, this entire class of error would go away. It feels pretty shocking that there isn't a mitigation in place for this already given that it incentivizes app developers to pursue strictly less secure and less private authentication practices.
0
0
393
Aug ’25
Incorrect Branding and Messaging Displayed on "Call Customer Center" Feature
We’ve identified an issue in our app where, upon clicking the "Call Customer Center" button, users are unexpectedly shown a logo and message option on a native pop-up window. However, this wasn't the case before, and it should only display a phone number to dial, which was given inside our code. This is incorrect and misleading for our users, as: We are a Canadian-based service and have no affiliation with US messaging chat. The messaging feature was never enabled or intended for our app. Our app should only initiate a phone call to our customer support center — no messages or branding from third parties should appear
0
0
124
Jun ’25
Errors with Attestation on App
We recently deployed Attestation on our application, and for a majority of the 40,000 users it works well. We have about six customers who are failing attestation. In digging through debug logs, we're seeing this error "iOS assertion verification failed. Unauthorized access attempted." We're assuming that the UUID is blocked somehow on Apple side but we're stumped as to why. We had a customer come in and we could look at the phone, and best we can tell it's just a generic phone with no jailbroken or any malicious apps. How can we determine if the UUID is blocked?
3
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226
May ’25
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your Private Email Replay configuration, please review Configuring your environment for Sign in with Apple to learn more about registering your email sources and authenticated domains. To prevent sending sensitive message details in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Private Email Relay with Sign in with Apple For issues occurring with your email delivery, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID and/or email address the email message headers the Private Email Relay Service or Hide My Email message delivery failure, and SMTP error codes Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
0
0
1.4k
Sep ’25
Clarity App Attestation Errors
I'm currently reviewing the various DCError cases defined in Apple’s DeviceCheck framework (reference: https://aninterestingwebsite.com/documentation/devicecheck/dcerror-swift.struct). To better understand how to handle these in production, I’m looking for a clear breakdown of: Which specific DCError values can occur during service.generateKey, service.attestKey, and service.generateAssertion The realworld scenarios or conditions that typically cause each error for each method. If anyone has insight on how these errors arise and what conditions trigger them, I’d appreciate your input.
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244
1w
App Attest Issue in Production - Attestation Object Size Increased
Hi Apple Team and Community, We encountered a sudden and widespread failure related to the App Attest service on Friday, July 25, starting at around 9:22 AM UTC. After an extended investigation, our network engineers noted that the size of the attestation objects received from the attestKey call grew in size notably starting at that time. As a result, our firewall began blocking the requests from our app made to our servers with the Base64-encoded attestation objects in the payload, as these requests began triggering our firewall's max request length rule. Could Apple engineers please confirm whether there was any change rolled out by Apple at or around that time that would cause the attestation object size to increase? Can anyone else confirm seeing this? Any insights from Apple or others would be appreciated to ensure continued stability. Thanks!
3
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335
Jul ’25
Apple Account Security and Passkeys
hello, I'm writing to seek clarification on Apple account security, particularly regarding potential risks of compromise, implemented safeguards, and residual risks with corresponding mitigation strategies. We would appreciate your insights on the following specific points: iCloud Keychain Access: Is an Apple ID login strictly required to access iCloud Keychain? We understand that a compromise of iCloud Keychain is unlikely unless a malicious actor successfully takes over the legitimate user's Apple ID. Is this understanding correct? Passkey Theft Methods and Protections: What are the conceivable methods a malicious actor might employ to steal a legitimate user's passkey, and how are these attempts protected against? Impact of Apple ID Compromise on Passkeys: If a malicious actor successfully compromises a legitimate user's Apple ID, is it accurate to assume that the legitimate user's passkeys would then synchronize to the attacker's device, potentially allowing them to log in using their own biometrics? Authorization Flow on Legitimate User's Device: Could you please detail the authorization flow that occurs on the legitimate user's device? We are particularly interested in the types of authentication involved and the conditions under which they are triggered. Detection and Additional Authentication for Unauthorized Login: How are attempts to log in to an Apple ID from an unrecognized device or browser detected, and what additional authentication steps are implemented in such scenarios? Thank you for your time and assistance in addressing these important security questions.
0
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136
Feb ’26
invalid_client
Would really appreciate support with this invalid_client issue: I have a web app and have aligned the JWT Header and Payload JWT Header { "alg": "ES256", "kid": "ABC123DEFG" } JWT Payload { "iss": "DEF123GHIJ", "iat": 1234567890, "exp": 1234567890, "aud": "https://appleid.apple.com", "sub": "com.yourapp.service" The domains and callback are aligned and correct I've even created a new p8 and updated the Key_ID Sending Credentials to Apple (Token Request) Content-Type: application/x-www-form-urlencoded However, still no luck. Can anyone assist with identifying the possible error? Many thanks
Replies
1
Boosts
0
Views
554
Activity
Sep ’25
App Attest attestationData request fails with 400 Bad Request (no X-Request-ID)
Hello Apple Team We are integrating App Attest with our backend and seeing a 400 Bad Request response when calling the attestation endpoint. The issue is that the response does not include an X-Request-ID or JSON error payload with id and code, which makes it hard to diagnose. Instead, it only returns a receipt blob. Request Details URL: https://data-development.appattest.apple.com/v1/attestationData Request Headers: Authorization: eyJraWQiOiI0RjVLSzRGV1JaIiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.eyJpc3MiOiJOOVNVR1pNNjdRIiwiZXhwIjoxNzU3MDUxNTYwLCJpYXQiOjE3NTcwNDc5NjB9.MEQCIF236MqPCl6Vexg7RcPUMK8XQeACXogldnpuiNnGQnzgAiBQqASdbJ64g58xfWGpbzY3iohvxBSO5U5ZE3l87JjfmQ Content-Type: application/octet-stream Request Body: (Binary data, logged as [B@59fd7d35) Response Status: 400 Bad Request Response Headers: Date: Fri, 05 Sep 2025 04:52:40 GMT x-b3-traceid: 4c42e18094022424 x-b3-spanid: 4c42e18094022424 Response Body (truncated): "receipt": h'308006092A864886F70D01070... Problem The response does not include X-Request-ID. The response does not include JSON with id or code. Only a receipt blob is returned. Questions Can the x-b3-traceid be used by Apple to trace this failed request internally? Is it expected for some failures to return only a receipt blob without X-Request-ID? How should we interpret this error so we can handle it properly in production? Thanks in advance for your guidance.
Replies
1
Boosts
0
Views
516
Activity
Sep ’25
How to collect a user's real email address when using Sign in with Apple and Private Relay?
I’m using Sign in with Apple in my iOS app. When a user chooses “Hide My Email”, I receive the @privaterelay.appleid.com relay address. For marketing reasons, I would prefer to have the user’s real email address instead of the relay email. I want to stay compliant with App Store Review and the Sign in with Apple design/UX requirements. My questions are: Is it allowed to force the user (as part of the registration process) to provide their real email address, even if they chose “Hide My Email” during Sign in with Apple? Are there any specific App Store Review guidelines that forbid: Blocking sign up or access to features if the user keeps the relay email, or Showing a strong prompt like “We can’t log you in unless you share your real email”? What is the recommended, compliant pattern for collecting a “real” email when using Sign in with Apple + Private Relay? I’d appreciate any official clarification or examples of what App Review considers acceptable vs. reject-worthy here.
Replies
1
Boosts
0
Views
206
Activity
Nov ’25
Issue to reset "Privacy & Security" permissions
Hello, I am working on a script to update an application which bundle ID changed. Only the bundle ID was modified; all other aspects remain unchanged. This application requires access to "Screen & System Audio Recording" permissions, which are currently granted to the old bundle ID. The script performs the following steps: launchctl bootout gui/$(id -u) /Library/LaunchAgents/com.my_agent_1.plist pkgutil --forget com.my_agent_1 tccutil reset All com.my_agent_1 rm /Library/LaunchAgents/com.my_agent_1.plist rm -rf </path/to/com_my_agent_1> installer -dumplog -allowUntrusted -pkg </path/to/com_my_agent_2.pkg> -target / ... When running steps #1-6 without a restart between steps #5 and #6, the old bundle ID (com.my_agent_1) remains visible in TCC.db (verified via SQL queries). Looks like this is the reason why "com.my_agent_2" is not automatically added to the permission list (requiring manual add). Moreover, "tccutil reset All com.my_agent_1" does not work anymore, the error: tccutil: No such bundle identifier "com.my_agent_1": The operation couldn’t be completed. (OSStatus error -10814.) Is there any way to completely clear the "Privacy & Security" permissions without requiring a system restart? Thank you a lot for your help in advance!
Replies
0
Boosts
0
Views
192
Activity
Jun ’25
How to distinguish the "no credential found" scenario from ASAuthorizationError
Hello everyone, I'm developing a FIDO2 service using the AuthenticationServices framework. I've run into an issue when a user manually deletes a passkey from their password manager. When this happens, the ASAuthorizationError I get doesn't clearly indicate that the passkey is missing. The error code is 1001, and the localizedDescription is "The operation couldn't be completed. No credentials available for login." The userInfo also contains "NSLocalizedFailureReason": "No credentials available for login." My concern is that these localized strings will change depending on the user's device language, making it unreliable for me to programmatically check for a "no credentials" scenario. Is there a more precise way to determine that the user has no passkey, without relying on localized string values? Thank you for your help.
Replies
0
Boosts
0
Views
392
Activity
Sep ’25
Sign-in with Apple: user's name and email only retrieved first time
I have implemented "Sign in With Apple" in my app , but problem is when user logged in initially or first time and email I can retrieve , name and email but after that when i tried to re login it is giving null value for name and email, why it is happening and what should be done here?
Replies
0
Boosts
0
Views
95
Activity
Apr ’25
SecPKCS12Import fails in Tahoe
We are using SecPKCS12Import C API in our application to import a self seigned public key certificate. We tried to run the application for the first time on Tahoe and it failed with OSStatus -26275 error. The release notes didn't mention any deprecation or change in the API as per https://aninterestingwebsite.com/documentation/macos-release-notes/macos-26-release-notes. Are we missing anything? There are no other changes done to our application.
Replies
1
Boosts
0
Views
783
Activity
Sep ’25
Sign in with Apple in a broken state (for my account)
I have a user (myself, during development) who originally signed in with Apple successfully. I attempted to revoke access via Settings > Apple ID > Sign-In & Security > Sign in with Apple, but the app appears stuck in the list and cannot be fully removed. Now when attempting to sign in again, the identity token contains the correct sub but email is undefined. According to Apple's documentation, "Apple provides the user's email address in the identity token on all subsequent API responses." I've tried programmatically revoking via the /auth/revoke endpoint (received 200 OK), and I've implemented the server-to-server notification endpoint to handle consent-revoked events, but subsequent sign-in attempts still return no email. The same Apple ID works fine with other apps. Is there a way to fully reset the credential state for a specific app, or is this a known issue with partially-revoked authorizations?
Replies
1
Boosts
0
Views
436
Activity
3w
ASCredentialProviderViewController Usage
override func prepareInterface(forPasskeyRegistration registrationRequest: any ASCredentialRequest) int this function how can i get the "challenge" from user agent, the params "challenge" need to be used in webauthn navigator.credentials.create
Replies
1
Boosts
0
Views
260
Activity
Jul ’25
XCode claims that tracking domains are not listed in the Privacy Manifest
Hi, Xcode Instruments shows multiple Points of Interest with the information that the framework is not listed in my Privacy Manifest. However, I have already included them in the Privacy Manifest under the privacy tracking domains. I have this problem with every tracking domain i listed in the Privacy Manifest's Privacy Tracking Domains. Did I make a mistake in my Privacy Manifest declaration?
Replies
0
Boosts
0
Views
174
Activity
May ’25
why prepareInterfaceToProvideCredential does call
we develop extension "Autofill Credential Provider" function for passkey. 1.first step registe passkey 2.second step authenticate with passkey step 1 &amp; step 2 has finished and run success with provideCredentialWithoutUserInteraction. But we want to prepare our interface for use to input password and select passkey what the want. however the func prepareInterfaceToProvideCredential in ASCredentialProviderViewController does call? what i missed? how can i do it?
Replies
0
Boosts
0
Views
172
Activity
Jul ’25
AASA not being fetched immediately upon app install
Hi Apple Devs, For our app, we utilize passkeys for account creation (not MFA). This is mainly for user privacy, as there is 0 PII associated with passkey account creation, but it additionally also satisfies the 4.8: Login Services requirement for the App Store. However, we're getting blocked in Apple Review. Because the AASA does not get fetched immediately upon app install, the reviewers are not able to create an account immediately via passkeys, and then they reject the build. I'm optimistic I can mitigate the above. But even if we pass Apple Review, this is a pretty catastrophic issue for user security and experience. There are reports that 5% of users cannot create passkeys immediately (https://aninterestingwebsite.com/forums/thread/756740). That is a nontrivial amount of users, and this large of an amount distorts how app developers design onboarding and authentication flows towards less secure experiences: App developers are incentivized to not require MFA setup on account creation because requiring it causes significant churn, which is bad for user security. If they continue with it anyways, for mitigation, developers are essentially forced to add in copy into their app saying something along the lines of "We have no ability to force Apple to fetch the config required to continue sign up, so try again in a few minutes, you'll just have to wait." You can't even implement a fallback method. There's no way to check if the AASA is available before launching the ASAuthorizationController so you can't mitigate a portion of users encountering an error!! Any app that wants to use the PRF extension to encrypt core functionality (again, good for user privacy) simply cannot exist because the app simply does not work for an unspecified amount of time for a nontrivial portion of users. It feels like a. Apple should provide a syscall API that we can call to force SWCD to verify the AASA or b. implement a config based on package name for the app store such that the installation will immediately include a verified AASA from Apple's CDN. Flicking the config on would require talking with Apple. If this existed, this entire class of error would go away. It feels pretty shocking that there isn't a mitigation in place for this already given that it incentivizes app developers to pursue strictly less secure and less private authentication practices.
Replies
0
Boosts
0
Views
393
Activity
Aug ’25
Incorrect Branding and Messaging Displayed on "Call Customer Center" Feature
We’ve identified an issue in our app where, upon clicking the "Call Customer Center" button, users are unexpectedly shown a logo and message option on a native pop-up window. However, this wasn't the case before, and it should only display a phone number to dial, which was given inside our code. This is incorrect and misleading for our users, as: We are a Canadian-based service and have no affiliation with US messaging chat. The messaging feature was never enabled or intended for our app. Our app should only initiate a phone call to our customer support center — no messages or branding from third parties should appear
Replies
0
Boosts
0
Views
124
Activity
Jun ’25
Integrating Ads in Your Application
Can someone please guide me on the entire process of integrating ads in an IOS application using google's admob sdk? Not related to code but things related to Apple's privacy policy. Which options do need to select or specify in my app profile's privacy policy (identifier) section?
Replies
0
Boosts
0
Views
197
Activity
Jun ’25
Errors with Attestation on App
We recently deployed Attestation on our application, and for a majority of the 40,000 users it works well. We have about six customers who are failing attestation. In digging through debug logs, we're seeing this error "iOS assertion verification failed. Unauthorized access attempted." We're assuming that the UUID is blocked somehow on Apple side but we're stumped as to why. We had a customer come in and we could look at the phone, and best we can tell it's just a generic phone with no jailbroken or any malicious apps. How can we determine if the UUID is blocked?
Replies
3
Boosts
0
Views
226
Activity
May ’25
Feedback Hub Error When Forgot Password
I am not able to use Feedback because the app can not reset my password.
Replies
1
Boosts
0
Views
128
Activity
5d
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your Private Email Replay configuration, please review Configuring your environment for Sign in with Apple to learn more about registering your email sources and authenticated domains. To prevent sending sensitive message details in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Private Email Relay with Sign in with Apple For issues occurring with your email delivery, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID and/or email address the email message headers the Private Email Relay Service or Hide My Email message delivery failure, and SMTP error codes Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
Replies
0
Boosts
0
Views
1.4k
Activity
Sep ’25
Clarity App Attestation Errors
I'm currently reviewing the various DCError cases defined in Apple’s DeviceCheck framework (reference: https://aninterestingwebsite.com/documentation/devicecheck/dcerror-swift.struct). To better understand how to handle these in production, I’m looking for a clear breakdown of: Which specific DCError values can occur during service.generateKey, service.attestKey, and service.generateAssertion The realworld scenarios or conditions that typically cause each error for each method. If anyone has insight on how these errors arise and what conditions trigger them, I’d appreciate your input.
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App Attest Issue in Production - Attestation Object Size Increased
Hi Apple Team and Community, We encountered a sudden and widespread failure related to the App Attest service on Friday, July 25, starting at around 9:22 AM UTC. After an extended investigation, our network engineers noted that the size of the attestation objects received from the attestKey call grew in size notably starting at that time. As a result, our firewall began blocking the requests from our app made to our servers with the Base64-encoded attestation objects in the payload, as these requests began triggering our firewall's max request length rule. Could Apple engineers please confirm whether there was any change rolled out by Apple at or around that time that would cause the attestation object size to increase? Can anyone else confirm seeing this? Any insights from Apple or others would be appreciated to ensure continued stability. Thanks!
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Jul ’25
Apple Account Security and Passkeys
hello, I'm writing to seek clarification on Apple account security, particularly regarding potential risks of compromise, implemented safeguards, and residual risks with corresponding mitigation strategies. We would appreciate your insights on the following specific points: iCloud Keychain Access: Is an Apple ID login strictly required to access iCloud Keychain? We understand that a compromise of iCloud Keychain is unlikely unless a malicious actor successfully takes over the legitimate user's Apple ID. Is this understanding correct? Passkey Theft Methods and Protections: What are the conceivable methods a malicious actor might employ to steal a legitimate user's passkey, and how are these attempts protected against? Impact of Apple ID Compromise on Passkeys: If a malicious actor successfully compromises a legitimate user's Apple ID, is it accurate to assume that the legitimate user's passkeys would then synchronize to the attacker's device, potentially allowing them to log in using their own biometrics? Authorization Flow on Legitimate User's Device: Could you please detail the authorization flow that occurs on the legitimate user's device? We are particularly interested in the types of authentication involved and the conditions under which they are triggered. Detection and Additional Authentication for Unauthorized Login: How are attempts to log in to an Apple ID from an unrecognized device or browser detected, and what additional authentication steps are implemented in such scenarios? Thank you for your time and assistance in addressing these important security questions.
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Feb ’26