StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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How to Handle IME Not Generating Receipt in Sandbox IAP
Question: In the sandbox environment, I attempted to perform an In-App Purchase within an IME (Input Method Extension) using a sandbox test account. The purchase flow completed successfully, and I received the success callback. However, I encountered an issue: no receipt file is generated. I tried checking with both the main app’s bundle and the IME’s bundle, but the receipt file was not found in either case. When I attempted to refresh the receipt using SKReceiptRefreshRequest, it failed with an exception (error code: 0). I would appreciate any guidance on how to resolve this issue.
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147
Sep ’25
App Store Server Notification implementation in multiple environments
Hey everyone, We're looking for the best way to handle App Store Server Notifications in our development setup and would appreciate some guidance. Our Setup: We use a single App Store Connect account for development, which supports multiple environments (e.g., staging1, staging2). Our production app lives in a separate account, so that's not an issue. The Challenge: We have only one configurable sandbox notification URL. This makes it difficult to route notifications to the correct development server (staging1 vs. staging2 vs developments) when a sandbox event occurs. We're considering using a proxy server to catch all notifications and then forward them to the appropriate environment. However, we're not sure how to determine the correct destination. Our Questions: What's the recommended approach for managing a single sandbox notification URL across multiple development environments? If a proxy is the best method, which parameter in the responseBodyV2 payload should we use to route the notification? How can we differentiate between our various dev environments? Is it possible to add custom properties to the App Store Server Notification V2 body to facilitate routing? Any advice or best practices you've implemented would be greatly appreciated.
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118
Jul ’25
Same same originalTransactionId, productId, but the transactionIds are different.
We are seeing an issue with a potential duplicate charge issue regarding our app. We have received two transactions with the same originalTransactionId but different transactionIds: Order A: TransactionId: [Redacted_TID_1] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_2] Price: [Redacted_Price] CAD Order B: TransactionId: [Redacted_TID_2] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_3] Price: [Redacted_Price] CAD Both transactions share the same originalTransactionId, productId, and expiresDate, but the transactionIds are different. We wanna confirm: Were customers charged once or twice for this subscription renewal? If only one charge was made, how should we programmatically determine the “valid” transaction among multiple records with the same originalTransactionId to avoid confusion in our server-side receipt validation? We appreciate any clarification so we can handle this correctly in our backend.
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270
Sep ’25
'Invalid value for purchase intake' error
Hello, I recently saw this error from StoreKit in the Console - 'Invalid value for purchase intake' - while debugging a SKPayment subscription issue (where a valid receipt should be verified and restored, but isn't for one user). I haven't been able to find any documentation about this message and wondered if it was related at all. There were two other logs from StoreKit right before saying: 'Found 3 products in receipt with ID' 'Processing ad attribution purchase intake' Does anyone know what 'invalid value for purchase intake' is referencing? We don't have the AdAttributionKit implemented. It sounds like it might be related to that instead? Thank you
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96
Jul ’25
How to switch in-app-purchases from sandbox to production?
Hello all, I am new to implementing payments in an app, and thus completely at sea here. I have created a small app that I have set a one-time (non-consumable) payment for a premium version. In the Xcode simulator (on all platforms) and on any physical test devices I have tried, the payment works as expected. I have a sandbox account and various test accounts, both dummy and actual real accounts (friends and family). Everywhere everything works perfectly fine. Yet, when I submit for review I get a rejection with this contents: We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, the app still failed to load the in-app purchase. Please review the details and resources below and complete the next steps. Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.6 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Additionally, note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function. Resources Learn how to set up and test in-app purchase products in >the sandbox environment. Learn more about validating receipts with the App Store. Steps I have done: I have signed all agreements and all bank account details are in order. Everything in the In-app-purchases section of the AppStoreConnect in an Active state. I have triple checked that the configuration of the in-app purchases is correct (product IDs, amounts, etc.) I have created test accounts and tested in sandbox What I don't understand from the reviewer's response is what receipts validation are they talking about? I have no payment servers (the whole concept of using Apple's in-app-purchases service is to not have to deal with my own payment implementation). The StoreKit documentation specifically reads: For each transaction that represents a current purchase, your app delivers the purchased products. To validate purchases, you can verify transactions on your server, or rely on StoreKit’s verification. So now I am confused. The reviewer's response is so vague, and so completely deprived of details that I have no idea what to do... Does the problem concern the product purchase trigger and the that in production environment it does not trigger? Is it that I haven't implemented a receipt validation? Do I need to? Although the documentation mentions that it can be done by StoreKit, I couldn't find anything concerning how to do it :( Can someone give me a hand please? Cheers, Alex
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Oct ’25
Calling AppTransaction in a SpriteKit app
Hello 👋! I'm trying to switch the business model in my app from premium to freemium, gracefully so that existing users aren't bothered. I'd like to provide newly-paywalled content for original paid users. For this to work, I need to use originalAppVersion in AppTransaction, and support iOS 16 at minimum. I've asked about originalAppVersion earlier here. I've upped to iOS 16 already, but I don't exactly know how to call AppTransaction.shared to get originalAppVersion. The issue lies in the fact that my app is based on SpriteKit, so the operative areas I have available to call AppTransaction are ostensibly limited to AppDelegate and GameViewController. I'm using the code from Supporting business model changes by using the app transaction, but if I place it in either GameViewController or AppDelegate, for example in application(_:didFinishLaunchingWithOptions:) or viewDidLoad(), I get an error concerning async/await. Now, I understand the gist of it: these are not asynchronous methods. So I'm trying to understand how to do it perhaps outside of these methods. How do I call AppTransaction.shared (and fetch originalAppVersion) in a SpriteKit based app?
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146
Jul ’25
IAP receipt validation fails with status code: 21002
I have implemented IAP. The purchases are successful. The refresh receipt is working fine, which then calls the requestDidFinish(_ request: SKRequest) delegate. I'm fetching the receipt url through 'Bundle.main.appStoreReceiptURL'. When I convert the receipt data in base64 string and send it to app store's sandbox api and try to validate the receipt, it fails giving status code : 21002.
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Aug ’25
Making numerical StoreKit transaction IDs in Xcode work with app store server notifications
Hi, I have a setup using App Store Server notifications, which has worked fine for a while now. However, I've never been able to successfully verify a purchase via Xcode, only via TestFlight. The reason for this is that the StoreKit transactions have numerical IDs (e.g. starting from 0, incrementing one-by-one), instead of UUIDs like in TestFlight/production. This means that often the backend will detect an existing transaction with the same ID and not complete the purchase. What are we meant to do here? If I send a custom ID to make it unique the backend won't accept this - I can ask them to change this for our dev environment but it's not ideal. What I'm after is a way to use UUIDs for transaction IDs when running via Xcode. Thanks
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Nov ’25
Sandbox apple in app purchases not working
Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase More details: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase} Received error that does not have a corresponding StoreKit Error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}} Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}}
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Jul ’25
Payment screen not loading for app subscription
Hi All i have developed an app but when I go to download the paywall appears as it’s subscription only but it shows no prices for the subscription I get an endless swirl. I checked the product id etc and it’s correct but the subcription on my App Store Connect shows as approved. is there another status it needs to reach before it becomes like like ready for sale? https://apps.apple.com/gb/app/gameaware-pro/id6751592563
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128
Sep ’25
How to properly handle StoreKitError or PurchaseError from product.purchase()
Hello! We are implementing consumable IAP for iOS using StoreKit 2 together with our own server backend. Our happy path looks like this: 1. Call /prepare on our server • We only allow one purchase at a time, so this fails if a pending transaction already exists. 2. Call /purchase via StoreKit 3. If successful, call /complete on our server 4. Call .finish() on the Transaction ⸻ The Problem Some users report being charged by Apple but not receiving coins. I suspect this happens in rare cases where the purchase flow throws an exception: • Every time we throw, we immediately cancel the transaction on our server. • However, some errors may actually be temporary. StoreKit seems to recover by later sending an update through Transactions.updates. • When that happens, since the transaction was already canceled on our server, we cannot match it. As a result, we just call .finish() without granting consumables. ⸻ Additional Observations From user logs, the issue tends to appear when the following errors are reported: • リクエストを完了できません。 • Triggered by: StoreKit.notEntitled • Triggered by: StoreKit.unknown • ヘルパーアプリケーションと通信できませんでした。 I was not able to reproduce the last one, even when testing all possible StoreKit configuration errors. Some sources suggest this may be a rare case where the app cannot communicate with the App Store itself. Additionally, affected users often seem to be using non-standard payment methods (PayPay, gift cards, carrier billing, etc.) rather than credit cards. ⸻ My Question What is the best practice for handling StoreKitError and PurchaseError? Specifically: • Should some of these errors be treated as temporary instead of final? • How should we ensure users always receive their consumables in such cases? ⸻ Code do { let result = try await wrapper.product.purchase() switch result { case .success(let result): let transaction = try StoreKitVerifier.checkVerified(result) let iOSPurchase = IOSPurchase(transaction: transaction, jws: result.jwsRepresentation) return .Success(purchase: iOSPurchase) case .userCancelled: return .Canceled() case .pending: return .Pending() @unknown default: return .Error( message: "Purchase result doesn't match with anything. This must not be executed") } } catch { return .Error(message: error.localizedDescription) }
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Sep ’25
ExternalPurchaseCustomLink.token(for:) returns nil on one TestFlight device (while isEligible == true) — other device gets SERVICES token
I’m implementing StoreKit External Purchase Custom Links (EU) and so far it is really painful. I am running into a strange, device-specific issue. On 3/4 devices it works. On one device I never get a token at launch nor before a transaction. isEligible is true everywhere. All devices have versions 18.5 and are located in Germany. Info.plist: SKExternalPurchaseCustomLinkRegions is set to EU storefront codes and I have followed every step in the documentation: https://aninterestingwebsite.com/documentation/storekit/externalpurchasecustomlink Good device: At launch → ACQUISITION = nil, SERVICES = token present. Works consistently. Faulty device: At launch → ACQUISITION = nil, SERVICES = nil. Same before transaction. No token ever reaches my server from this device. isEligible is true on both devices. Any experts or help on the matter?
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Jan ’26
# Critical Bug: Apple servers not generating com.apple.developer.storekit entitlement for App ID com.driftnotes.app
Problem Summary Apple's provisioning servers are not generating the com.apple.developer.storekit entitlement for App ID com.driftnotes.app (Team ID: 43Y6AG5NPY), making it impossible to build iOS apps for physical devices despite all configurations being correct. Environment macOS: 15.3.1 (24D70) Xcode: 16.1 (xcode-select version 2409) Flutter: 3.35.2 • channel stable Account: Individual Developer (Kazakhstan) Bundle ID: com.driftnotes.app Team ID: 43Y6AG5NPY Error Message Error (Xcode): Provisioning profile "iOS Team Provisioning Profile: com.driftnotes.app" doesn't include the com.apple.developer.storekit entitlement. /Users/vyacheslavkuzin/Desktop/FlutterProjects/DriftNotesDart/ios/Runner.xcodeproj Steps to Reproduce Configure App ID with In-App Purchase capability (✅ verified in Developer Portal) Add In-App Purchase capability in Xcode project (✅ done) Configure entitlements file with StoreKit keys (✅ done) Enable automatic signing in Xcode (✅ done) Run: flutter build ios --release Build completes successfully ("Xcode build done. 13,8s") but fails at signing stage Expected vs Actual Result Expected: Provisioning profile should include com.apple.developer.storekit entitlement Actual: Profile is created WITHOUT the entitlement, despite all configurations being correct Configuration Details Developer Portal App ID com.driftnotes.app has In-App Purchase capability enabled ✅ All agreements are active in App Store Connect ✅ Xcode Project In-App Purchase capability added via Signing & Capabilities ✅ Automatically manage signing: Enabled ✅ Team: 43Y6AG5NPY (Vyacheslav Kuzin) ✅ Entitlements File (ios/Runner/Runner.entitlements) <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>com.apple.developer.in-app-payments</key> <array> <string>merchant.com.driftnotes.app</string> </array> <key>com.apple.developer.storekit</key> <true/> </dict> </plist> Build Settings CODE_SIGN_ENTITLEMENTS: Runner/Runner.entitlements ✅ PRODUCT_BUNDLE_IDENTIFIER: com.driftnotes.app ✅ DEVELOPMENT_TEAM: 43Y6AG5NPY ✅ Troubleshooting Attempted Multiple Attempts Profile Recreation: Manual and automatic profiles recreated dozens of times Cache Cleanup: Complete removal of: ~/Library/Developer/Xcode/DerivedData/* ~/Library/MobileDevice/Provisioning\ Profiles/* Flutter clean & pod cache clean Signing Methods: Tested both manual and automatic signing management Wait Periods: 48+ hours for server propagation Complete Profile Deletion: Removed ALL profiles from Developer account per Apple Support Apple Support Workaround Following Senior Advisor recommendation: ✅ Deleted all provisioning profiles from account ✅ Confirmed IAP capability in project ✅ Created StoreKit Configuration File for testing ✅ Verified automatic signing management ✅ Multiple "Try Again" attempts in Xcode Result: Problem persists Apple Support Reference Case #102680105923 - Senior Advisor Simone confirmed after internal team consultation that this requires engineering team attention and directed to Developer Forums. Technical Analysis What Works Flutter build completes successfully Pod install executes without issues (25,9s) Xcode build finishes successfully (13,8s) All dependencies resolve correctly What Fails Provisioning profile generation: Server creates profile but omits StoreKit entitlement All profile types affected: Both manual and automatic profiles Consistent across configurations: Debug, Release, Profile all fail identically Root Cause This appears to be a server-side bug where Apple's provisioning systems are not properly correlating the App ID's In-App Purchase capability with the StoreKit entitlement generation for this specific App ID (com.driftnotes.app). The issue is NOT in client-side configuration - all settings match Apple's official documentation exactly. The problem occurs during the server-side provisioning profile generation process. Request for Engineering Team This issue requires attention from Apple's provisioning infrastructure team to resolve the server-side entitlement generation bug for App ID com.driftnotes.app. Impact Critical: Complete inability to build iOS app for physical devices Business: Blocking app deployment and updates Developer Experience: Extensive time spent on troubleshooting correctly configured setup All configurations have been verified multiple times and match Apple's official documentation. The issue has been escalated through Apple Support (Case #102680105923) and requires engineering team intervention.
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Sep ’25
SKAdNetwork 3.0 postbacks are not being delivered.
Hi To test SkAdNetwork, I installed the profile from the documentation (https://aninterestingwebsite.com/documentation/storekit/testing-ad-attributions-with-a-downloaded-profile) on my ios device. and turned off and on Allow Apps to Request to Track to change the idfa value. In this state, I installed the app (bundle id: id436731843) using SKAdNetwork with the following values at April 8th AM 01 (UTC) SkAdnetwork version: 3.0 fidelity fidelity=0, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349671, signature=... fidelity=1, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349672, signature=... itunesitem=436731843 network=87u5trcl3r.skadnetwork sourceapp=1220307907 I was hoping to get a postback after , but after a day, the postback is still not delivered. Any idea why the postback is not delivered? Thank you
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Apr ’25
Auto-renewable subscriptions not loading in React Native app after App Store approval when testing via Xcode
Hello, I’m facing an issue with auto-renewable subscriptions in my React Native iOS app using react-native-iap. Before App Store approval, everything worked perfectly — I could test in-app purchases and subscriptions locally on my iPhone through Xcode using a development build and sandbox tester. After the app was approved and released on the App Store, I needed to make some updates. Now, when I build and run the same project again through Xcode (Debug, development-signed) on my iPhone, the subscriptions no longer load. The same product IDs are approved and live in App Store Connect. The live version on the App Store works fine (subscriptions load and process successfully). But on the local Xcode build, getSubscriptions() returns invalid product identifiers or an empty list. No changes were made to the bundle ID or product IDs The build is signed with an Apple Development certificate and uses the same team and bundle identifier as the published app. “In-App Purchase” capability is enabled. I’ve also tried deleting the app, rebooting the device, and re-logging into a sandbox tester account, but the issue persists. It looks like the sandbox environment no longer works for the app after its first App Store release. Has anyone experienced this issue where the same approved app’s IAPs work in production but fail to load in sandbox/dev builds through Xcode after release? Any guidance on re-enabling sandbox testing for updates would be greatly appreciated. Environment: Xcode 26.0.1 React Native with react-native-iap Auto-renewable subscriptions (3 SKUs) Thank you!
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113
Oct ’25
Urgent: Reports of Duplicate Charges via AlipayHK on Apple Pay
We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.
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May ’25
Can I ask user to share his/her email id while doing
We sell magazines through a third party app platform called Pocketmags and our website. The magazines have Print, Digital and Combo options available for purchase. Also, this third party app provides the platform to read the digital version of the magazines. Once a user buys a subscription on the website, he/she receives the email with the login information on PocketMags, where he registers his login details and can start reading his subscription. With us, the customer shares his billing/shipping address along with their email id while they make payment. Now we have our own app where through which we want to sell these magazines and have to integrate In-App purchase for selling these digital subscriptions. How do we send the 3rd party subscription access details on email to the user if they do in app purchase?
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Apr ’25
Crash on UIApplicationInvalidInterfaceOrientation when [SKStoreProductViewController shouldAutorotate] is returning YES
I get crash reports which I can't reproduce when trying to present an SKStoreProductViewController : Fatal Exception: UIApplicationInvalidInterfaceOrientation Supported orientations has no common orientation with the application, and [SKStoreProductViewController shouldAutorotate] is returning YES No matter what app Deployment info orientation I try I can't get my SKStoreProductViewController shouldAutorotate property to return YES. It is always false. Does anyone knows why or how to get an SKStoreProductViewController to return shouldAutorotate YES?
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Apr ’25
How to Handle IME Not Generating Receipt in Sandbox IAP
Question: In the sandbox environment, I attempted to perform an In-App Purchase within an IME (Input Method Extension) using a sandbox test account. The purchase flow completed successfully, and I received the success callback. However, I encountered an issue: no receipt file is generated. I tried checking with both the main app’s bundle and the IME’s bundle, but the receipt file was not found in either case. When I attempted to refresh the receipt using SKReceiptRefreshRequest, it failed with an exception (error code: 0). I would appreciate any guidance on how to resolve this issue.
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147
Activity
Sep ’25
App Store Server Notification implementation in multiple environments
Hey everyone, We're looking for the best way to handle App Store Server Notifications in our development setup and would appreciate some guidance. Our Setup: We use a single App Store Connect account for development, which supports multiple environments (e.g., staging1, staging2). Our production app lives in a separate account, so that's not an issue. The Challenge: We have only one configurable sandbox notification URL. This makes it difficult to route notifications to the correct development server (staging1 vs. staging2 vs developments) when a sandbox event occurs. We're considering using a proxy server to catch all notifications and then forward them to the appropriate environment. However, we're not sure how to determine the correct destination. Our Questions: What's the recommended approach for managing a single sandbox notification URL across multiple development environments? If a proxy is the best method, which parameter in the responseBodyV2 payload should we use to route the notification? How can we differentiate between our various dev environments? Is it possible to add custom properties to the App Store Server Notification V2 body to facilitate routing? Any advice or best practices you've implemented would be greatly appreciated.
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118
Activity
Jul ’25
Same same originalTransactionId, productId, but the transactionIds are different.
We are seeing an issue with a potential duplicate charge issue regarding our app. We have received two transactions with the same originalTransactionId but different transactionIds: Order A: TransactionId: [Redacted_TID_1] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_2] Price: [Redacted_Price] CAD Order B: TransactionId: [Redacted_TID_2] OriginalTransactionId: [Redacted_OID_A] ProductId: weekly_subscription PurchaseDate: [Redacted_Timestamp_1] SignedDate: [Redacted_Timestamp_3] Price: [Redacted_Price] CAD Both transactions share the same originalTransactionId, productId, and expiresDate, but the transactionIds are different. We wanna confirm: Were customers charged once or twice for this subscription renewal? If only one charge was made, how should we programmatically determine the “valid” transaction among multiple records with the same originalTransactionId to avoid confusion in our server-side receipt validation? We appreciate any clarification so we can handle this correctly in our backend.
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270
Activity
Sep ’25
'Invalid value for purchase intake' error
Hello, I recently saw this error from StoreKit in the Console - 'Invalid value for purchase intake' - while debugging a SKPayment subscription issue (where a valid receipt should be verified and restored, but isn't for one user). I haven't been able to find any documentation about this message and wondered if it was related at all. There were two other logs from StoreKit right before saying: 'Found 3 products in receipt with ID' 'Processing ad attribution purchase intake' Does anyone know what 'invalid value for purchase intake' is referencing? We don't have the AdAttributionKit implemented. It sounds like it might be related to that instead? Thank you
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96
Activity
Jul ’25
How to switch in-app-purchases from sandbox to production?
Hello all, I am new to implementing payments in an app, and thus completely at sea here. I have created a small app that I have set a one-time (non-consumable) payment for a premium version. In the Xcode simulator (on all platforms) and on any physical test devices I have tried, the payment works as expected. I have a sandbox account and various test accounts, both dummy and actual real accounts (friends and family). Everywhere everything works perfectly fine. Yet, when I submit for review I get a rejection with this contents: We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, the app still failed to load the in-app purchase. Please review the details and resources below and complete the next steps. Review device details: Device type: iPad Air (5th generation) OS version: iPadOS 18.6 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Additionally, note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function. Resources Learn how to set up and test in-app purchase products in >the sandbox environment. Learn more about validating receipts with the App Store. Steps I have done: I have signed all agreements and all bank account details are in order. Everything in the In-app-purchases section of the AppStoreConnect in an Active state. I have triple checked that the configuration of the in-app purchases is correct (product IDs, amounts, etc.) I have created test accounts and tested in sandbox What I don't understand from the reviewer's response is what receipts validation are they talking about? I have no payment servers (the whole concept of using Apple's in-app-purchases service is to not have to deal with my own payment implementation). The StoreKit documentation specifically reads: For each transaction that represents a current purchase, your app delivers the purchased products. To validate purchases, you can verify transactions on your server, or rely on StoreKit’s verification. So now I am confused. The reviewer's response is so vague, and so completely deprived of details that I have no idea what to do... Does the problem concern the product purchase trigger and the that in production environment it does not trigger? Is it that I haven't implemented a receipt validation? Do I need to? Although the documentation mentions that it can be done by StoreKit, I couldn't find anything concerning how to do it :( Can someone give me a hand please? Cheers, Alex
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3
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367
Activity
Oct ’25
Calling AppTransaction in a SpriteKit app
Hello 👋! I'm trying to switch the business model in my app from premium to freemium, gracefully so that existing users aren't bothered. I'd like to provide newly-paywalled content for original paid users. For this to work, I need to use originalAppVersion in AppTransaction, and support iOS 16 at minimum. I've asked about originalAppVersion earlier here. I've upped to iOS 16 already, but I don't exactly know how to call AppTransaction.shared to get originalAppVersion. The issue lies in the fact that my app is based on SpriteKit, so the operative areas I have available to call AppTransaction are ostensibly limited to AppDelegate and GameViewController. I'm using the code from Supporting business model changes by using the app transaction, but if I place it in either GameViewController or AppDelegate, for example in application(_:didFinishLaunchingWithOptions:) or viewDidLoad(), I get an error concerning async/await. Now, I understand the gist of it: these are not asynchronous methods. So I'm trying to understand how to do it perhaps outside of these methods. How do I call AppTransaction.shared (and fetch originalAppVersion) in a SpriteKit based app?
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146
Activity
Jul ’25
Integrate the Subscriptions in my app
Hi! I’m new in programming apps for Apple Store and I’m creating my first app. I already send my for review but I get an answer of problems with the subs flow. If there’s anyone who can help me fix this problem and implement my subscriptions in my app and test it out I would be thankful, I want the flow work like in the image!
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Activity
May ’25
IAP receipt validation fails with status code: 21002
I have implemented IAP. The purchases are successful. The refresh receipt is working fine, which then calls the requestDidFinish(_ request: SKRequest) delegate. I'm fetching the receipt url through 'Bundle.main.appStoreReceiptURL'. When I convert the receipt data in base64 string and send it to app store's sandbox api and try to validate the receipt, it fails giving status code : 21002.
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244
Activity
Aug ’25
Making numerical StoreKit transaction IDs in Xcode work with app store server notifications
Hi, I have a setup using App Store Server notifications, which has worked fine for a while now. However, I've never been able to successfully verify a purchase via Xcode, only via TestFlight. The reason for this is that the StoreKit transactions have numerical IDs (e.g. starting from 0, incrementing one-by-one), instead of UUIDs like in TestFlight/production. This means that often the backend will detect an existing transaction with the same ID and not complete the purchase. What are we meant to do here? If I send a custom ID to make it unique the backend won't accept this - I can ask them to change this for our dev environment but it's not ideal. What I'm after is a way to use UUIDs for transaction IDs when running via Xcode. Thanks
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22
Activity
Nov ’25
Sandbox apple in app purchases not working
Received error that does not have a corresponding StoreKit Error: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase More details: Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase} Received error that does not have a corresponding StoreKit Error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}} Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=IND, NSUnderlyingError=0x1276116e0 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008110-000A4DC10E51401E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-28 12:34:22 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}}
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Activity
Jul ’25
Payment screen not loading for app subscription
Hi All i have developed an app but when I go to download the paywall appears as it’s subscription only but it shows no prices for the subscription I get an endless swirl. I checked the product id etc and it’s correct but the subcription on my App Store Connect shows as approved. is there another status it needs to reach before it becomes like like ready for sale? https://apps.apple.com/gb/app/gameaware-pro/id6751592563
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Activity
Sep ’25
isEligibleForIntroOffer(for groupID: String) aways return ture
Product.SubscriptionInfo.isEligibleForIntroOffer(for: "21340582") In the production environment, I have already used the intro offer for this group, but this method still returns true
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110
Activity
May ’25
How to properly handle StoreKitError or PurchaseError from product.purchase()
Hello! We are implementing consumable IAP for iOS using StoreKit 2 together with our own server backend. Our happy path looks like this: 1. Call /prepare on our server • We only allow one purchase at a time, so this fails if a pending transaction already exists. 2. Call /purchase via StoreKit 3. If successful, call /complete on our server 4. Call .finish() on the Transaction ⸻ The Problem Some users report being charged by Apple but not receiving coins. I suspect this happens in rare cases where the purchase flow throws an exception: • Every time we throw, we immediately cancel the transaction on our server. • However, some errors may actually be temporary. StoreKit seems to recover by later sending an update through Transactions.updates. • When that happens, since the transaction was already canceled on our server, we cannot match it. As a result, we just call .finish() without granting consumables. ⸻ Additional Observations From user logs, the issue tends to appear when the following errors are reported: • リクエストを完了できません。 • Triggered by: StoreKit.notEntitled • Triggered by: StoreKit.unknown • ヘルパーアプリケーションと通信できませんでした。 I was not able to reproduce the last one, even when testing all possible StoreKit configuration errors. Some sources suggest this may be a rare case where the app cannot communicate with the App Store itself. Additionally, affected users often seem to be using non-standard payment methods (PayPay, gift cards, carrier billing, etc.) rather than credit cards. ⸻ My Question What is the best practice for handling StoreKitError and PurchaseError? Specifically: • Should some of these errors be treated as temporary instead of final? • How should we ensure users always receive their consumables in such cases? ⸻ Code do { let result = try await wrapper.product.purchase() switch result { case .success(let result): let transaction = try StoreKitVerifier.checkVerified(result) let iOSPurchase = IOSPurchase(transaction: transaction, jws: result.jwsRepresentation) return .Success(purchase: iOSPurchase) case .userCancelled: return .Canceled() case .pending: return .Pending() @unknown default: return .Error( message: "Purchase result doesn't match with anything. This must not be executed") } } catch { return .Error(message: error.localizedDescription) }
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Activity
Sep ’25
ExternalPurchaseCustomLink.token(for:) returns nil on one TestFlight device (while isEligible == true) — other device gets SERVICES token
I’m implementing StoreKit External Purchase Custom Links (EU) and so far it is really painful. I am running into a strange, device-specific issue. On 3/4 devices it works. On one device I never get a token at launch nor before a transaction. isEligible is true everywhere. All devices have versions 18.5 and are located in Germany. Info.plist: SKExternalPurchaseCustomLinkRegions is set to EU storefront codes and I have followed every step in the documentation: https://aninterestingwebsite.com/documentation/storekit/externalpurchasecustomlink Good device: At launch → ACQUISITION = nil, SERVICES = token present. Works consistently. Faulty device: At launch → ACQUISITION = nil, SERVICES = nil. Same before transaction. No token ever reaches my server from this device. isEligible is true on both devices. Any experts or help on the matter?
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Activity
Jan ’26
# Critical Bug: Apple servers not generating com.apple.developer.storekit entitlement for App ID com.driftnotes.app
Problem Summary Apple's provisioning servers are not generating the com.apple.developer.storekit entitlement for App ID com.driftnotes.app (Team ID: 43Y6AG5NPY), making it impossible to build iOS apps for physical devices despite all configurations being correct. Environment macOS: 15.3.1 (24D70) Xcode: 16.1 (xcode-select version 2409) Flutter: 3.35.2 • channel stable Account: Individual Developer (Kazakhstan) Bundle ID: com.driftnotes.app Team ID: 43Y6AG5NPY Error Message Error (Xcode): Provisioning profile "iOS Team Provisioning Profile: com.driftnotes.app" doesn't include the com.apple.developer.storekit entitlement. /Users/vyacheslavkuzin/Desktop/FlutterProjects/DriftNotesDart/ios/Runner.xcodeproj Steps to Reproduce Configure App ID with In-App Purchase capability (✅ verified in Developer Portal) Add In-App Purchase capability in Xcode project (✅ done) Configure entitlements file with StoreKit keys (✅ done) Enable automatic signing in Xcode (✅ done) Run: flutter build ios --release Build completes successfully ("Xcode build done. 13,8s") but fails at signing stage Expected vs Actual Result Expected: Provisioning profile should include com.apple.developer.storekit entitlement Actual: Profile is created WITHOUT the entitlement, despite all configurations being correct Configuration Details Developer Portal App ID com.driftnotes.app has In-App Purchase capability enabled ✅ All agreements are active in App Store Connect ✅ Xcode Project In-App Purchase capability added via Signing & Capabilities ✅ Automatically manage signing: Enabled ✅ Team: 43Y6AG5NPY (Vyacheslav Kuzin) ✅ Entitlements File (ios/Runner/Runner.entitlements) <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>com.apple.developer.in-app-payments</key> <array> <string>merchant.com.driftnotes.app</string> </array> <key>com.apple.developer.storekit</key> <true/> </dict> </plist> Build Settings CODE_SIGN_ENTITLEMENTS: Runner/Runner.entitlements ✅ PRODUCT_BUNDLE_IDENTIFIER: com.driftnotes.app ✅ DEVELOPMENT_TEAM: 43Y6AG5NPY ✅ Troubleshooting Attempted Multiple Attempts Profile Recreation: Manual and automatic profiles recreated dozens of times Cache Cleanup: Complete removal of: ~/Library/Developer/Xcode/DerivedData/* ~/Library/MobileDevice/Provisioning\ Profiles/* Flutter clean & pod cache clean Signing Methods: Tested both manual and automatic signing management Wait Periods: 48+ hours for server propagation Complete Profile Deletion: Removed ALL profiles from Developer account per Apple Support Apple Support Workaround Following Senior Advisor recommendation: ✅ Deleted all provisioning profiles from account ✅ Confirmed IAP capability in project ✅ Created StoreKit Configuration File for testing ✅ Verified automatic signing management ✅ Multiple "Try Again" attempts in Xcode Result: Problem persists Apple Support Reference Case #102680105923 - Senior Advisor Simone confirmed after internal team consultation that this requires engineering team attention and directed to Developer Forums. Technical Analysis What Works Flutter build completes successfully Pod install executes without issues (25,9s) Xcode build finishes successfully (13,8s) All dependencies resolve correctly What Fails Provisioning profile generation: Server creates profile but omits StoreKit entitlement All profile types affected: Both manual and automatic profiles Consistent across configurations: Debug, Release, Profile all fail identically Root Cause This appears to be a server-side bug where Apple's provisioning systems are not properly correlating the App ID's In-App Purchase capability with the StoreKit entitlement generation for this specific App ID (com.driftnotes.app). The issue is NOT in client-side configuration - all settings match Apple's official documentation exactly. The problem occurs during the server-side provisioning profile generation process. Request for Engineering Team This issue requires attention from Apple's provisioning infrastructure team to resolve the server-side entitlement generation bug for App ID com.driftnotes.app. Impact Critical: Complete inability to build iOS app for physical devices Business: Blocking app deployment and updates Developer Experience: Extensive time spent on troubleshooting correctly configured setup All configurations have been verified multiple times and match Apple's official documentation. The issue has been escalated through Apple Support (Case #102680105923) and requires engineering team intervention.
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Activity
Sep ’25
SKAdNetwork 3.0 postbacks are not being delivered.
Hi To test SkAdNetwork, I installed the profile from the documentation (https://aninterestingwebsite.com/documentation/storekit/testing-ad-attributions-with-a-downloaded-profile) on my ios device. and turned off and on Allow Apps to Request to Track to change the idfa value. In this state, I installed the app (bundle id: id436731843) using SKAdNetwork with the following values at April 8th AM 01 (UTC) SkAdnetwork version: 3.0 fidelity fidelity=0, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349671, signature=... fidelity=1, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349672, signature=... itunesitem=436731843 network=87u5trcl3r.skadnetwork sourceapp=1220307907 I was hoping to get a postback after , but after a day, the postback is still not delivered. Any idea why the postback is not delivered? Thank you
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43
Activity
Apr ’25
Auto-renewable subscriptions not loading in React Native app after App Store approval when testing via Xcode
Hello, I’m facing an issue with auto-renewable subscriptions in my React Native iOS app using react-native-iap. Before App Store approval, everything worked perfectly — I could test in-app purchases and subscriptions locally on my iPhone through Xcode using a development build and sandbox tester. After the app was approved and released on the App Store, I needed to make some updates. Now, when I build and run the same project again through Xcode (Debug, development-signed) on my iPhone, the subscriptions no longer load. The same product IDs are approved and live in App Store Connect. The live version on the App Store works fine (subscriptions load and process successfully). But on the local Xcode build, getSubscriptions() returns invalid product identifiers or an empty list. No changes were made to the bundle ID or product IDs The build is signed with an Apple Development certificate and uses the same team and bundle identifier as the published app. “In-App Purchase” capability is enabled. I’ve also tried deleting the app, rebooting the device, and re-logging into a sandbox tester account, but the issue persists. It looks like the sandbox environment no longer works for the app after its first App Store release. Has anyone experienced this issue where the same approved app’s IAPs work in production but fail to load in sandbox/dev builds through Xcode after release? Any guidance on re-enabling sandbox testing for updates would be greatly appreciated. Environment: Xcode 26.0.1 React Native with react-native-iap Auto-renewable subscriptions (3 SKUs) Thank you!
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113
Activity
Oct ’25
Urgent: Reports of Duplicate Charges via AlipayHK on Apple Pay
We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.
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97
Activity
May ’25
Can I ask user to share his/her email id while doing
We sell magazines through a third party app platform called Pocketmags and our website. The magazines have Print, Digital and Combo options available for purchase. Also, this third party app provides the platform to read the digital version of the magazines. Once a user buys a subscription on the website, he/she receives the email with the login information on PocketMags, where he registers his login details and can start reading his subscription. With us, the customer shares his billing/shipping address along with their email id while they make payment. Now we have our own app where through which we want to sell these magazines and have to integrate In-App purchase for selling these digital subscriptions. How do we send the 3rd party subscription access details on email to the user if they do in app purchase?
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Activity
Apr ’25
Crash on UIApplicationInvalidInterfaceOrientation when [SKStoreProductViewController shouldAutorotate] is returning YES
I get crash reports which I can't reproduce when trying to present an SKStoreProductViewController : Fatal Exception: UIApplicationInvalidInterfaceOrientation Supported orientations has no common orientation with the application, and [SKStoreProductViewController shouldAutorotate] is returning YES No matter what app Deployment info orientation I try I can't get my SKStoreProductViewController shouldAutorotate property to return YES. It is always false. Does anyone knows why or how to get an SKStoreProductViewController to return shouldAutorotate YES?
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50
Activity
Apr ’25