When trying to login with sandbox account in my simulator, nothing happens, it just become inactive for few seconds and then it become active again prompting that I can login, again and again.

Our app cannot retrieve in-app purchase products from the App Store. We're getting a "storekit_no_response" error when attempting to fetch product information, despite having all products properly configured in App Store Connect. Error: IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform., details: null) Verified product IDs match exactly what's in App Store Connect Confirmed we're using a Sandbox Test Account Checked that In-App Purchase capability is enabled Waited over 24 hours for product availability Tried multiple product ID formats This issue is preventing us from implementing subscription functionality in our app. We need assistance determining why StoreKit isn't responding to our product queries. Thank you for your help.

I cannot explain how frustrating this is. Not that I want to compare to Android, but in 3 years of QA Testing my app, Android works like a dream, while iOS fights with me EVERY SINGLE STEP OF THE WAY. Hopefully someone here can tell me what I am missing/doing wrong/which god I must appease to get this to work. I have 3 REAL iPhones of varying iOS versions and ages. But they are all proper actual iPhones. We use google accounts at this company, so my primary email is a gmail one. I have created MANY sandbox accounts inside App Store Connect. Currently I have 2, and 2 of my devices (both 14's one of which is a Pro) have my Primary account as the main account for the device. But they both also have a Sandbox account which is simply my main email with a +sandbox in it to make it a new unique email. Here is the problem, nothing works as expected ever. I can install my Staging and Production apps from TestFlight, then I can make a subscription purchase as a customer would and I SHOULD see that subscription in my Sandbox right? That's the point of a Sandbox and TestFlight is it not? But in ALL cases whenever I try to view my 'Sandbox Subscriptions' it tells me I don't have any. Now, sometimes, very occasionally, I get a specific error message inside my app when attempting to make a purchase, this one states something like 'You already have a subscription, please restore it instead...' which makes no sense. Since it clearly states that I have none. But this message has a 'Manage' button to manage my subscriptions, tapping it lads me to a windows which amazing DOES have a subscription in it. But attempting to 'Cancel' it does nothing, just refreshes the screen to be the same. Now I think that this subscription is actually attached to the primary account on the device and NOT the sandbox account. So when this happens I cannot subscribe, I cannot restore, and I cannot manually alter the subscription within iOS. So I am stuck at this point. What am I doing wrong, am I setting this all up in the wrong order? Do I need to install some kind of profile or security cert, do I need to give a pint of blood to Imhotep? What am I missing. I even once sat on the phone for 90 minutes with an Apple Support Rep who took me through it step by step, same result. Also I just noticed that inside 'App Store Connect' when you look at the list of 'Sandbox' accounts there is a column for 'Last Purchase' which is entirely blank, apparently after a year of use I have NEVER purchased on the Sandbox, which is another reason I think my subs are going to the main email, not the sandbox one. I tried using the sandbox email as the main account for the whole device, I can't recall the result but it was worse and didn't work at all. So that's not it. https://aninterestingwebsite.com/help/app-store-connect/test-in-app-purchases/create-a-sandbox-apple-account/ The instructions on this page are not detailed enough and were not helpful to me. All I really want to know is how to fully setup a real actual iPhone for TestFlight and Sandbox testing of a app. WHat order do I create accounts, validate emails, attach to devices, login with etc etc etc. Step by step, nothing no matter how mundane missed out. A true idiots guide to making this work for me. Testing this on Android always takes 5 mins. iPhone, I'm lucky if I am done in half a day. Please help and thanks for reading!

Hello, I noticed the Product.SubscriptionInfo subscriptionPeriod (of type Product.SubscriptionPeriod) is different for the same product between StoreKit Testing in Xcode and the sandbox/App Store (production) environment. For a “1 week” auto-renewable subscription, we get the following: StoreKit Testing in Xcode: 1 week gives a subscriptionPeriod with value of 1 and a unit of Product.SubscriptionPeriod.Unit.week Sandbox/App Store: 1 week gives a subscriptionPeriod with value of 7 and a unit of Product.SubscriptionPeriod.Unit.day This created issues in my app because I used the localizedDescription of a Product.SubscriptionPeriod to display a text similar to “$4.99 per week”. This is what I obtain with the StoreKit Testing in Xcode, but in the Sandbox/App Store environment, it displays “$4.99 per day” (because the subscriptionPeriod is “7 Days” and the unit is then .day). Obviously, this is not what I wanted to display. Other periods like “1 month”, “2 months”, “3 months”, “6 months, and “1 year”, the period provided by both StoreKit Testing and Sandbox/App Store correspond to the period unit specified in App Store Connect. In addition, I want to report that for a weekly subscription/offer or a 2 weeks offer, Product.SubscriptionInfo.subscriptionPeriod or Product.SubscriptionOffer.period == .weekly or .everyTwoWeeks is always false. We observe the following: With Sandbox or App Store live production: 1 week, Product.SubscriptionInfo.subscriptionPeriod == .weekly is false (because it’s “7 days”) 1 week, Product.SubscriptionOffer.period == .weekly is false (because it’s “7 days”) 2 weeks (offer), Product.SubscriptionInfo.subscriptionPeriod == .everyTwoWeeks is false (because it’s “14 days”) 2 weeks (offer), Product.SubscriptionOffer.period == .everyTwoWeeks is false (because it’s “14 days”) But with an Xcode StoreKit configuration file: 1 week, Product.SubscriptionInfo.subscriptionPeriod == .weekly is true (because it’s “1 week”) 1 week, Product.SubscriptionOffer.period == .weekly is true (because it’s “1 week”) 2 weeks, Product.SubscriptionInfo.subscriptionPeriod == . everyTwoWeeks is true (because it’s “2 weeks”) 2 weeks, Product.SubscriptionOffer.period == . everyTwoWeeks is true (because it’s “2 weeks”) So in sandbox and production, .weekly and .everyTwoWeeks is never possible. If someone from Apple could check the feedback FB19605865 🙂 Thank you Regards, Axel, @alpennec Code: do { let productIDs: [String] = ["revenueSocks_weekly_trial"] let products: [StoreKit.Product] = try await Product.products (for: productIDs) let weeklySubscription: StoreKit.Product = products.first! let displayPrice: String = weeklySubscription.displayPrice // For a weekly subscription in App Store Connect // With an Xcode StoreKit configuration file: subscriptionPeriod unit is Week (week), value is 1 → "1 Week" // With the Sandbox + App Store: subscriptionPeriod unit is Day (.day), value is 7 → "7 Days" let unitString: String = weeklySubscription.subscription!.subscriptionPeriod.unit.localizedDescription print("\(displayPrice) per \(unitString.localizedLowercase)") // StoreKit configuration file → "$4.99 per week" // Sandbox + App Store → "$4.99 per day" } catch { print(error) }

My Mac app fails to open for some users with the error: "ABC.app does not support the latest receipt validation requirements." I assume this is due to the update of the App Store receipt signing intermediate certificate with one that uses the SHA-256 algorithm. I cannot reproduce this myself and I have trouble figuring out how to address this issue. Below is the code that decrypts the receipt and verifies its signature. How does this code need to be updated to support the new signing certificate? Thanks a lot in advance! inline static void CheckBundleSignature(void) { NSURL *bundleURL = [[NSBundle mainBundle] bundleURL]; SecStaticCodeRef staticCode = NULL; OSStatus status = SecStaticCodeCreateWithPath((__bridge CFURLRef)bundleURL, kSecCSDefaultFlags, &staticCode); if (status != errSecSuccess) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a static code", nil]; } NSString *requirementText = @"anchor apple generic"; SecRequirementRef requirement = NULL; status = SecRequirementCreateWithString((__bridge CFStringRef)requirementText, kSecCSDefaultFlags, &requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Create a requirement", nil]; } status = SecStaticCodeCheckValidity(staticCode, kSecCSDefaultFlags, requirement); if (status != errSecSuccess) { if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to validate bundle signature: Check the static code validity", nil]; } if (staticCode) CFRelease(staticCode); if (requirement) CFRelease(requirement); } static NSData *DecodeReceiptData(NSData *receiptData) { CMSDecoderRef decoder = NULL; SecPolicyRef policyRef = NULL; SecTrustRef trustRef = NULL; @try { OSStatus status = CMSDecoderCreate(&decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Create a decoder", nil]; } status = CMSDecoderUpdateMessage(decoder, receiptData.bytes, receiptData.length); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Update message", nil]; } status = CMSDecoderFinalizeMessage(decoder); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Finalize message", nil]; } NSData *ret = nil; CFDataRef dataRef = NULL; status = CMSDecoderCopyContent(decoder, &dataRef); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to decode receipt data: Get decrypted content", nil]; } ret = [NSData dataWithData:(__bridge NSData *)dataRef]; CFRelease(dataRef); size_t numSigners; status = CMSDecoderGetNumSigners(decoder, &numSigners); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get singer count", nil]; } if (numSigners == 0) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No signer found", nil]; } policyRef = SecPolicyCreateBasicX509(); CMSSignerStatus signerStatus; OSStatus certVerifyResult; status = CMSDecoderCopySignerStatus(decoder, 0, policyRef, TRUE, &signerStatus, &trustRef, &certVerifyResult); if (status) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: Get signer status", nil]; } if (signerStatus != kCMSSignerValid) { [NSException raise:@"MacAppStore Receipt Validation Error" format:@"Failed to check receipt signature: No valid signer", nil]; } return ret; } @catch (NSException *e) { @throw e; } @finally { if (policyRef) CFRelease(policyRef); if (trustRef) CFRelease(trustRef); if (decoder) CFRelease(decoder); } }

Hello, We have been approved for the Advanced commerce API and we are trying to implement dynamically created subscriptions via the SubscriptionCreateRequest. We followed the Sending Advanced Commerce API requests from your app (https://aninterestingwebsite.com/documentation/storekit/sending-advanced-commerce-api-requests-from-your-app) documentation but we are not able to make it work correctly. We created a generic subscription in the Appstore connect, product ID: com.example.subscription Then in the app we load the subscription: try await Product.products(for: ["com.example.subscription"]) We do the JWS serialization on our backend and then we wrap the jwt and convert it to Data in the app as this: let request = """ { "signatureInfo": { "token": "\(result.signedPayload)" } } """ let advancedCommerceRequestData = Data(request.utf8) Lastly, we apply the purchase options on the generic product as this: try await product.purchase( options: [ Product.PurchaseOption.custom( key: "advancedCommerceData", value: advancedCommerceRequestData ) ] ) It doesn't show any error, but on the payment sheet it shows the data from the generic subscription and not the data that was in the SubscriptionCreateRequest. Here is an example of the generated jwt: eyJraWQiOiI4V0tNQjhLWTI0IiwidHlwIjoiSldUIiwiYWxnIjoiRVMyNTYifQ.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.kJ0f_q2A11Mn9OBmvX6SRmtW5P--volFTVcq_Gohs3N51ECfZqS3WHOxOZc7aojq_qiUHGFp_evmHP51f3LzSw

I have an Expo React Native application and I am using react-native-iap library. I have setup the URL for sandbox and production url to receive notifications when a something happens regarding subscriptions. I am not able to receive those notifications when I simulate the purchase on the Simulator using Xcode. I then have used the node library app-store-server-library to mock a test notification and I am receiving the test notification when I call requestTestNotification method. below is the react-native code I am using: import {useEffect, useState} from "react"; import { initConnection, Sku, Subscription, useIAP, SubscriptionIOS, requestSubscription, PurchaseError, clearTransactionIOS } from "react-native-iap"; import styles from "@/screens/IAP/IAPStyles"; import CustomText from "@/components/CustomText"; import Heading from "@/components/Heading"; import subscriptionsProducts from "@/utilities/products"; function IAPScreen() { const [isPurchasing, setIsPurchasing] = useState<boolean>(false); const [loading, setLoading] = useState<boolean>(false); const { subscriptions, currentPurchase, finishTransaction, getSubscriptions } = useIAP(); function RenderProduct({ item } : { item: Subscription }) { const iosSubscription: SubscriptionIOS = item as SubscriptionIOS; return( <View style={styles.productCard}> <CustomText customStyles={styles.productTitle} text={iosSubscription.title} size={"medium"} /> <CustomText customStyles={styles.productDescription} text={iosSubscription.description} size={"small"} /> <CustomText customStyles={styles.productPrice} text={iosSubscription.localizedPrice} size={"small"} /> <Button title="Purchase" disabled={isPurchasing} onPress={ () => HandlePurchase(iosSubscription.productId) } /> </View> ); } async function HandlePurchase(sku: Sku) { try { setIsPurchasing(true); await requestSubscription({ sku, andDangerouslyFinishTransactionAutomaticallyIOS: false }); } catch (error: any) { Alert.alert("Error", "Failed to purchase: " + error.message); } finally { setIsPurchasing(false); } } useEffect(() => { setLoading(true); console.log(`[${new Date().toISOString()}] Initializing IAP connection...`); const setupIAP = async () => { try { const result = await initConnection(); console.log(`[${new Date().toISOString()}] IAP connection initialized:`, result); await clearTransactionIOS(); await getSubscriptions({ skus: subscriptionsProducts }); } catch (error: any) { Alert.alert("Error", "Failed to load products: " + error.message); } finally { setLoading(false); } }; setupIAP() .finally(() => setLoading(false)); }, []); useEffect(() => { const checkCurrentPurchase = async () => { try { if(currentPurchase?.productId) { console.log("Current purchase: ", currentPurchase); console.log("Transaction Id: ", currentPurchase.transactionId); await finishTransaction({ purchase: currentPurchase, isConsumable: false, }); } } catch (error) { if(error instanceof PurchaseError) { console.log("Purchase error: ", error); } else { Alert.alert("Error", "Failed to finish transaction: " + error); } } } if(currentPurchase) { console.log("Finishing current purchase."); checkCurrentPurchase() .catch(error => Alert.alert("Error", "Failed to finish transaction: " + error.message)); } }, [currentPurchase, finishTransaction]); return( <View style={styles.mainContainer}> <Heading text={"Packages & Subscriptions"} type={"h2"} customStyles={styles.header} /> { loading ? <ActivityIndicator size="large" /> : subscriptions.length > 0 ? ( <> <FlatList data={subscriptions} renderItem={RenderProduct} keyExtractor={(item) => item.productId} /> </> ) : ( <CustomText customStyles={styles.productDescription} text={"No available products."} size={"small"} /> ) } </View> ); } export default IAPScreen; I am using a store kit file where I just edited the scheme of application to use that store kit file. I would be really thankful If you can help me in this matter.

I am attempting to test non-consumable sandbox purchases, however I am unable to select the "Approve Transaction" option after initiating a purchase. Leaving the transaction in a permanent pending state. I can view the transaction in the transaction manager by navigating to Debug -> Storekit -> Manage Transactions.. but the only available options to select are "Refund Transaction" or "Delete Transaction". What am I missing about Xcode or my environment that is preventing me from testing this purchase flow? Some more information about my set up. I have a .storekit file synced to AppStore Connect with my product Id. There's a StoreKitTestCertificate.cert saved in the project. I've tried running the build on my phone as Debug, Release and ReleaseForRunning all with the same behavior after making a purchase. My phone is logged into a sandbox test user apple account in the developer iOS settings

SKProductsRequest always returns as USD not local currency for debug environment and even some time it fails. This is only happening for debug or TestFlight build.

We’ve been approved for the Advanced Commerce API and are setting up the generic product identifiers per the guide: https://aninterestingwebsite.com/documentation/advancedcommerceapi/setting-up-your-project-for-advanced-commerce#Set-up-generic-product-identifiers We have multiple auto-renewable subscriptions (for simplicity: Product 1, Product 2, etc.). We created a new subscription group for Advanced Commerce and are about to add the subscription(s) inside that group. Should we create one auto-renewable subscription (generic, e.g. subscription.ac) to represent all of our subscriptions, or one generic per product family (e.g., product1.ac, product2.ac, …)? If the answer depends on whether subscribers can hold multiple products simultaneously, please advise which structure supports that (e.g., separate groups). Reporting identifiers / segmentation: In Sales and Trends and Payments & Financial Reports, which identifier(s) will appear after migration: the legacy StoreKit product_id, the new generic product id, and/or the SKU? If we use a single generic subscription for all products, what’s Apple’s recommended way to segment revenue by product (Product 1 vs. Product 2)? If SKUs don’t surface in these reports, should we prefer multiple generics/groups to preserve report-level segmentation?

Hey everyone, This might be a simple fix that I’m just overlooking, but I’ve been stuck on it for the past 48 hours. The issue is on my subscription screen — after a user completes a successful in-app purchase, the app doesn’t navigate to the main app like it’s supposed to. I’ve added logs, tried various fixes, and even asked AI for help, but nothing has worked. From what I can tell, it seems like my listeners aren’t being registered properly after the transaction. I’ve tried reinitializing them, moving them around, and testing different flows, but still no luck. If anyone has insight into how they’ve set this up or any suggestions I might not have considered, I’d really appreciate it. Thanks in advance!

Hi does anyone have trouble using expo store review package for ios apps. for some reason on our app., the review may show for certain people, but when they submit a review, it doesn't update our review count

I would like to inquire about the originalTransactionId of StoreKit2. Users who purchase auto-renewal subscription products To re-purchase the same subscription item after cancellation and prior to refund If you receive a refund after cancellation and re-purchase the same subscription item If you do not renew immediately after expiration and re-purchase the same subscription after a long period of time I would like to ask if 1, 2, and 3 all use the same value as the original Transaction Id at the initial subscription. In the case of 3, if you re-purchase more than a few days after the last subscription purchase, please let me know if there are any detailed conditions such as the original Transaction Id not maintained.

Hello, My app "MyCourses" (bundle id: com.ahmedbaqer.mycourses) was rejected under Guideline 2.1 because "No action followed when we tapped the button to subscribe to a course" on iPadOS 26.1. When I run the same code (version 1.0.0 (11)) from Xcode on a real device using a StoreKit configuration file (In App Purchase.storekit), the purchase flow works correctly: When I tap the "Subscribe via Apple" button, the App Store purchase sheet appears. The purchase completes successfully and unlocks the course. I use the in_app_purchase Flutter plugin and queryProductDetails to load products. However, when I install the build via TestFlight (and in App Review), tapping the same "Subscribe via Apple" button does nothing – which matches the behavior described by App Review. From my logs it looks like queryProductDetails is returning an empty productDetails list in that environment. For In‑App Purchases: I created 7 non‑consumable products in App Store Connect. Their Product IDs exactly match the IDs in my In App Purchase.storekit file (used only for local Xcode testing). All IAPs are now in "Waiting for Review" status and are linked to the iOS app version 1.0.0 (11) in the “In‑App Purchases and Subscriptions” section. At the time of the original review, some IAPs were in "Developer Action Needed / Rejected" state, so I suspect queryProductDetails may have returned no products and the reviewer saw no action after tapping the button. My questions: When IAP products are in "Waiting for Review" and linked to the app version, should queryProductDetails return them during App Review / TestFlight, or do they need to be fully approved first? Is there any additional configuration required so that the subscribe button reliably shows the App Store purchase sheet for reviewers (for example, any specific StoreKit / sandbox settings)? Are there recommended best practices to show a clearer error state when queryProductDetails returns no products, so that App Review understands this is a configuration / IAP-status issue rather than a UI bug? Any guidance from Apple engineers or other developers who faced a similar situation would be greatly appreciated. Thanks in advance.

Apple review says , my app displayed an error when we attempted to purchase subscriptions. Please review the details and resources below and complete the next steps. Device type: iPad Air (5th generation) OS version: iPadOS 26.0.1 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Question: Is it due to Device being used by reviewer or is it really from my code. As my code relies on Apple infrastructure for purchases and all things. Initially i did had subscription reporting api for receipt handling and all.When i went through with ChatGPT it did say that issue is due to half baked subscription module on my server. So i decided not to send any Subscription related things to backend, now it's Apple only and on App side. Is it correct fix ? Or do i need to fix backend even though i have no use for it ? My team did test in sandbox env via internal testing that time we had no issues. And all was tested using Mobile devices, that's why i still have question just to be sure these errors are due to devices or not? Screenshot shared by Apple team did show they got a error popup saying Something went wrong : Unable to complete request. I am trying to reproduce in development but can't. Anyone had got same issue before and has information on how to resolve and test for it will be helpful. Thanks Shikhar Sahu

We got Advanced Commerce API and the generic product identifiers approved. When I was try to migrate a sandbox subscription to ACA enabled subscription I hit an error Request payload (Hid some info but the requestReferenceId is the real) { "descriptors": { "description": "Migrated", "displayName": "Migration" }, "items": [ { "sku": "product_1mo_999", "description": "description", "displayName": "Product" } ], "requestInfo": { "requestReferenceId": "3b0b8e67-d8a0-45f4-8f6d-06bffa9a2c08" }, "storefront": "USA", "targetProductId": "com.company.generic.subscription", "taxCode": "C003-00-1" } Response { "errorCode": 5000000, "errorMessage": "An unknown error occurred." }

Hello All, We continue to receive post backs for campaigns which were run 6 months back. Our understanding is post back window is only 3 months, so checking to see if this is expected or any documentation will help. We are on SKAN4.0

Hello Developer support, In one of our live application we have seen that users are purchasing weekly subscription and automatically they shifted to yearly product. Due to this we have received high revenue and also refunds afterwards. To prevent this we removed our yearly product from the sale. In App Store Connect we have seen activations for weekly product and convert to standard prices are yearly products. Also we have seen weird behavior of user getting trial for same product for three times. For developer support people I am sharing my app id - 1320373866 , and here is the video of our issue - https://drive.google.com/file/d/1DBHw8ivgql4eNoo8NC3xo5v4wgr8Oh7x/view?usp=sharing , Also attaching trial behavior screenshot.

Hi there, We have an app targeted for children and we want to use the SkAdNetwork to track installs for campaigns. We don't want to track further in-app events (purchase etc.), just the install event. We added the SDK to our Unity app, listed the network identifiers in the plist file, configured the external campaign according to their instructions, but struggle to see any events for several weeks now. We see the following logs in the app: Registering install attribution pingback. Failed to migrate Install Attribution database schema from 17001 => 17400. SkAdNetwork: No pingbacks found while attempting to register/update. Error setting install attribution pingback registered for app: 1509727806, error: Error Domain=ASDErrorDomain code=1208 How can we debug this further? What does the error mean? Thank you very much! (I hope I posted in the correct forum topic. Apologies if not)

Hi all, I've received emails from other apps after making a purchase, with content like: You have purchased {App Name} on {Date & Time} and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase. Do anyone know under what circumstances Apple sends a Purchase Confirmation Letter to the user's email after they purchase our digital products via IAP? Is this something developers can control? Additionally, I've seen pop-up reminders before making a payment in apps, with content similar to the above message. Are these reminders provided by Apple, or can developers create their own guidance to help users avoid accidental purchases? Kindly, Vanto