iOS push notification is not working for in App since 03-Apr-2025. We are pushing the message to APNS from our application, but message is not delivered to iOS device. We have performed tests on both PROD and QA environment and following are the observations: PROD successfully pushing the notification to APNS but not receiving the notification on iOS device (100% failure). QA received notification on iOS device always (100% success). Analyzed PROD notification server log at our end and we do not observe any error and it is showing successful also when message is pushed to APNS all the time. Need to check from APNS why push messages are not delivered to iOS devices. Validated the PROD APNS certificate at our end which we are using during call to APNS - it is valid till Oct 2025. Please suggest me any possible solution because I don't have any clue where it is failing and what to do

I am currently implementing VoIP push notifications in my iOS app using PushKit. On iOS 18, I am able to receive VoIP notifications successfully when the app is in the foreground. However, when the app is in the background or in a terminated (kill) state, the notifications do not arrive. In earlier iOS versions, my existing implementation worked as expected across all app states. This issue seems to have started after testing on iOS 18, which appears to have introduced stricter permission or background execution requirements. Questions: Has iOS 18 introduced new permission requirements or entitlements for VoIP push notifications? Do I need to explicitly request a new type of user permission for VoIP notifications? Are there additional background modes, Info.plist keys, or PushKit changes required for VoIP to work in background and terminated states on iOS 18? Additional Information: . Foreground: Works fine, pushRegistry(_:didReceiveIncomingPushWith:for:completion:) is triggered. . Background/Terminated: No call to the above delegate method. . Using correct voip push type in the payload. . PushKit is configured in AppDelegate. . Background modes for "Voice over IP" and "Background Processing" are enabled. . Using a real device with iOS 18 for testing (not simulator). Any guidance or updated documentation references for handling VoIP pushes in iOS 18 would be greatly appreciated.

Dear Apple Engineer Recently we found that our push delivery rate has decreased. On the website "https://icloud.aninterestingwebsite.com/dashboard/notifications/teams/43Y657P48S/app/com.taobao.fleamarket", we found that starting from January 8, 2025, "Discarded - Token Unregistered" showed an upward trend, from millions to tens of millions. We have not found the reason, and hope you can help us. Team ID: 43Y657P48S Bundle ID: com.taobao.fleamarket Here are some failed tokens, in "Device Token Validator" The query is valid, but the user cannot receive the message: 56025f656cc3aa701898037f59e8d0cb937263ff5585cd1cec9ae661dcc15b19 5fbbd1e604d3662d7583e9377676f8fa276005145278d6dea04b4fc85a7b070e f0970602551f8d249d8f97960a74006ad78688b52fec6b0d19a585 207caff62e 9388fb40209c100afc2db728342f6fe86c7e34787a8fe4a92b73d2503c5286e0 a2819a4708462588b07452ed827d9afb03c343b586e70dcb67a9981f76295704 8949373cd43783fa3e23d38d55ee1fd72475b39f9c2d2fedca3ecb925b094240 Best Regards!

I am experiencing an issue with push notifications on my iOS application. The issue is as follows: On Android devices, push notifications are received immediately without any problems. On iOS devices, the behavior is inconsistent: When the app is in the foreground, notifications are received immediately. When the app is in the background or in recent apps with a significant delay of 5–10 hours, push notifications are not received at all. This behavior creates a major challenge for us, as timely notifications are critical for our app’s functionality. We have already verified the following points on our side: Push notification certificates and APNs setup are correct. Payload and server configurations are valid, as notifications are working fine on Android. No restrictions from the server-side, since Android users receive notifications instantly. It seems the issue is specifically related to iOS devices or APNs delivery. Could you please help us identify the cause and provide guidance on how to resolve this?

Docs mention the following about the timestamp field returned by APNs: "The time, represented in milliseconds since Epoch, at which APNs confirmed the token was no longer valid for the topic. This key is included only when the error in the :status field is 410." We would like to clarify whether this timestamp is subject to the fuzzy schedule or whether it represent the accurate time of when APNs knew that the token became invalid? We understand that using 410 for tracking purposes is off label. However we still would like to have the most accurate information in regards to when token became invalid. This will help us debug user issues better in cases when they re-install, uninstall, change permission settings, etc.

Our mobile app uses a specific platform for subscription management. At this time,, it's integration with Apple notifications is built around the Server-to-Server Notifications v1 and the traditional verifyReceipt endpoint. At this time, it does not support Server-to-Server Notifications v2, nor has any published documentation or resources on a custom integration path using v2. Our app is built using Flutter and we handle purchases with the in_app_purchase plugin. However, due to the limitation on the system for subscription side, we need to connect to Apple’s legacy server-to-server subscription endpoints (StoreKit v1) to receive real-time notifications and validate receipts. Could you please provide information how to do it?

In the app we are developing, we update the device token upon app launch using didRegisterForRemoteNotificationsWithDeviceToken. Previously, after an iOS major update, if the app was left without being launched, users experienced an issue where notifications would not be received. Later, we confirmed that running didRegisterForRemoteNotificationsWithDeviceToken during app launch updates the device token and restores the ability to receive notifications. Therefore, we believe that the device token may change due to an iOS major update. We want to understand the detailed conditions under which the device token is updated due to an iOS update: Does the same issue occur after iOS minor updates as well? Does it always happen during iOS major updates? We reviewed the official documentation, but there was no detailed description of the device token update conditions. Additionally, we contacted Apple, but received no clear answers. If anyone has experienced the same situation, we would appreciate any information you can share.

We are observing a significant increase in 410 "Unregistered/ExpiredToken" responses from APNs when sending push notifications after 20 July. According to documentation, this indicates that the device token is no longer valid for the specified topic. However, the sudden spike raises questions about whether there have been any recent updates or changes to APNs' token invalidation logic. Could you please confirm: Whether there have been any recent updates in APNs behavior related to 410 responses? If there are best practices or recommendations for handling large volumes of token invalidations in order to detect uninstallations?

Hi all, I’m running into an issue with provisioning profiles not including the com.apple.developer.push-notifications entitlement — even though everything seems to be configured correctly. Here's what I’ve done: Checked the App ID has Push Notifications enabled. I’ve clicked “Configure” and created a Production APNs certificate under the App ID. I’ve regenerated the provisioning profiles (Ad Hoc and App Store). I can see within the profiles within App Store Connect that the push notifications capability is listed I’ve downloaded and decoded the profiles using: security cms -D -i profile.mobileprovision > decoded.plist But com.apple.developer.push-notifications is still missing under the <key>Entitlements</key> block. This is causing issues because: When I submit the build to eas I receive this error from XCode: - Provisioning profile "*** Adhoc" doesn't include the com.apple.developer.push-notifications entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update. (in target '***' from project '***') Refer to "Xcode Logs" below for additional, more detailed logs. To isolate the issue further I: Created a completely new App ID, enabling Push Notifications from the start. Created new APNs certificate. Generated new provisioning profiles with a valid distribution certificate. Still no push entitlement embedded in the profile. Question: Has anyone else encountered this issue where Push Notifications are enabled and configured, but the entitlement still fails to embed in the profile? Thanks in advance.

If I run the following code in didFinishLaunchingWithOptions() UNUserNotificationCenter.current().requestAuthorization(options: [.alert, .badge, .sound]) { granted, error in if granted { DispatchQueue.main.async { application.registerForRemoteNotifications() } } } Then the result is that didRegisterForRemoteNotificationsWithDeviceToken() gets called. However if I change the code to be just: DispatchQueue.main.async { application.registerForRemoteNotifications() } Or as as its already running on main in this scenario, then just application.registerForRemoteNotifications() Then didRegisterForRemoteNotificationsWithDeviceToken() does NOT get called, but also neither does didFailToRegisterForRemoteNotificationsWithError(). Obtaining a push token is supposed to be independent of the user granting notifications permissions, so why am I not observing that behavior? I only observe this behavior when running on hardware, when running on the simulator both forms of the code work. Yet its nothing to do with my phone not being able to contact the Apple servers etc. - if I change the code back and forth back and forth between the two then if 100% works when using requestAuthorization() and 100% doesn't when not using it. There's nothing additional or out of the ordinary with the code, its standard app delete template stuff. Why isn't it getting a push token when requestAuthorization() isn't used? (I've tried adding an async delay to calling registerForRemoteNotifications(), but it made no difference).

Hi all, We’re implementing in-app subscriptions in our iOS app using App Store Server Notifications V2 in the production environment. Everything is generally working well — we receive notifications such as DID_CHANGE_RENEWAL_STATUS, CANCELLATION, etc., and we log all incoming notifications into our own database. However, we've encountered a single case where the INITIAL_BUY notification was not received for a specific user. Interestingly, we did receive the later notifications (DID_CHANGE_RENEWAL_STATUS and CANCELLATION) for that same user. Here is our setup: App Store Server Notifications V2 Notification endpoint is stable and functioning normally (receives and logs other notifications) Notifications are reliably stored in our database The issue occurred only once for one user Environment: Production We've already contacted Apple Developer Support, but were informed that this issue is out of scope for direct support, and were directed to the Developer Forums. Our questions: Under what conditions might the INITIAL_BUY notification fail to be sent or delivered? Is there any known behavior or scenario where Apple may skip the INITIAL_BUY notification? Any recommendations on how to further investigate or verify whether it was sent from Apple’s side? We’ve confirmed that the notification never hit our server (no logs, no DB record), and our system was healthy at the time. Any insight would be greatly appreciated. Thank you!

I am sending push notification using HTTP/2 to https://api.push.apple.com:443 api but I am getting Operation TimeOut error in response . Can someone help

After updating to iOS 26 beta 1, I can't receive any push notifications from most applications. I can receive notifications from like Calendar, which uses local & reserved notifications, but I can't receive any remote-based notifications.

Notification coordination between iOS and watchOS is not working properly watchOS and iOS try to coordinate between phone and watch notifications. The concept here is that if there is a main app and a companion app, they could both be sending a notification, then the notification would alert on both, which is a deviation from how notification mirroring is handled if there is an iOS app but no watch app. The watch waits for the iOS notification to fire so they can determine if this is the same notification that needs to be deduped, displayed on one device but not the other, or separate notifications to be displayed both. If there is no notification on the phone, the watch will timeout after 13 seconds and alert anyway. If you have an iOS companion app, the best solution to this is to send the same notification on both devices simultaneously, and ensuring the UNNotificationRequest.identifier matches on both notifications. This will let the systems determine how to handle the notification correctly and quickly, and the notification will alert right away. https://aninterestingwebsite.com/forums/thread/765669 According to the above article, "when a notification arrives on watchOS alone first, it coordinates with iOS," but in reality, it doesn't work properly. Detailed process of this phenomenon watchOS receives a notification. On watchOS, the notification is not immediately shown to the user. iOS receives a notification with the same UNNotificationRequest.identifier as in (1). The notification in (3) does not appear on either iOS or watchOS. However, the notification from (3) does appear in iOS Notification Center. Thirteen seconds after watchOS received the notification, the notification from (1) is shown to the user on watchOS. In the end, the iOS and watchOS notifications are not consolidated and each remains in its respective notification center. Up to (3) there are no issues. Starting with (4), both iOS and watchOS exhibit a lot of odd behavior. This phenomenon occurs with both local notifications and push notifications. When iOS receives the notification first, there is no problem. The notification for watch received later is processed appropriately, and the watchOS notification is not additionally displayed to the user. Expected proper process Same as above. Same as above. Same as above. The notification in (1) is integrated into the notification in (3). The notification in (3) is alerted to the user immediately. 2 sample projects to reproduce Only the main code is attached. Sample project1: local notifications Swift code for local notification app (iOS, watchOS) - App.swift.txt Sample project2: push notifications This sample project is implemented using Firebase Functions and Firebase Cloud Messaging. Swift code push notification app (iOS, watchOS) - App.swift.txt Server side JavaScript code for FirebaseFunction - index.js.txt Tested devices and OS This phenomenon occurred in both of the following patterns. Pattern 1 Xcode 26.0 iPhone 16 (iOS 26.0) Apple Watch series 10 (watchOS 26.0) Pattern 2 Xcode 16.4 iPhone 11 (iOS 18.6) Apple Watch SE 2nd gen (watchOS 11.6) Question Is this phenomenon a bug? Or is my understanding or implementation incorrect? Feedback Assistant number FB20339772

Hello Team, We are currently experiencing an issue where some of our devices are not receiving push notifications. We are sending notifications via the Apple Push Notification portal (https://aninterestingwebsite.com/notifications/push-notifications-console/) using the following two requests. However, in both cases, the notifications are not being delivered to the devices. Scenario 1 : When we send a request with apns-push-type set to alert, we receive the following error. Request : curl -v --header "authorization: bearer ${AUTHENTICATION_TOKEN}" --header "apns-topic: com.testcompany.sampletest" --header "apns-push-type: alert" --header "apns-priority: 10" --header "apns-expiration: 0" --data '{"aps":{"alert":{"title":"Test Notification Title","subtitle":"Test Notification Sub Title","body":"Test Notification Body"}}}' --http2 https://api.push.apple.com:443/3/device/*devicetoken* Response: { "code": 400, "message": "bad-request", "reason": "The device token is inactive for the specified topic. There is no need to send further pushes to the same device token, unless your application retrieves the same device token.", "requestUuid": "c4ae39b4-87e1-4269-a1e9-163f60ec0385" } Scenario 2 : However, if we send the request with apns-push-type set to background, the request is processed successfully by APNs, but no notification is received on the device. Request : curl -v --header "authorization: bearer ${AUTHENTICATION_TOKEN}" --header "apns-topic: com.testcompany.sampletest" --header "apns-push-type: background" --header "apns-priority: 10" --header "apns-expiration: 0" --data '{"aps":{"alert":{"title":"Test Notification Title","subtitle":"Test Notification Sub Title","body":"Test Notification Body"}}}' --http2 https://api.push.apple.com:443/3/device/*devicetoken* Response: Getting a message that The notification sent successfully but no notification is received on the device. In both cases (with alert and background push types), the push notification does not reach the device. Additionally, when we validated the device token using the APNs Device Token Validator, it appears to be valid and returns the following message. "Device Token is valid for sending Alert & Background push-type notifications in the Production environment" Affected Device: macOS version : MacOS 15.3.1 Processor : Apple M1 Could you please assist me in resolving this issue? Thanks

AlarmKit custom sounds are universally broken in iOS 26.0 stable - instead of playing your custom sound, it plays a system error/timeout beep. I've spent days investigating why custom sounds result in what sounds like an error beep (like when you cancel an operation or hit a timeout) instead of the actual audio file. I can now prove this is an Apple bug, not implementation error. Evidence: Test 1: My Implementation Followed Apple's documentation exactly Tried both bundle and Library/Sounds (as documented) Result: System error beep (not my audio) Test 2: Professional Apps Tested ADHDAlarms (popular AlarmKit example by jacobsapps) https://github.com/jacobsapps/ADHDAlarms Their airhorn.mp3 custom sound: same error beep (not an airhorn) Their default sound: works perfectly Test 3: Device Testing Physical iPhone (iOS 26.0 - 23A341): broken iOS Simulator: broken Not device-specific Files are found correctly, but the actual audio file is never played. Instead, you hear what sounds like a system error/cancellation tone. What I've Eliminated Not a Library/Sounds vs Bundle issue (both broken) Not a file format issue (.mp3, .caf, .m4a all broken) Not an implementation issue (professional apps broken too) Not a device issue (simulator and device both broken) Not a file size issue (5KB to 2MB all broken) The Documentation Lie: Apple's docs for AlertConfiguration.AlertSound.named(_:) state: "Choose a file that's in your app's main bundle or the Library/Sounds folder" https://aninterestingwebsite.com/documentation/activitykit/alertconfiguration/alertsound/named(_:) Both locations are broken. Tested on: iOS 26.0 (23A341), Xcode 26.0.1, Swift 6.2 Impact: This affects any app trying to: Provide personalized wake-up sounds Use custom alarm tones Create meditation/sleep apps Differentiate from default iOS alarms Current Status: Multiple bug reports filed: FB19900024, FB18237648, FB19779004 Apple engineer claimed "fixed in latest beta" in August Still broken in iOS 26.0 stable (September) Workaround: None that I know of. You must use .default sound. For apps needing custom audio, play it with AVAudioPlayer after the alarm fires and user opens the app. Question: Has ANYONE gotten custom AlarmKit sounds working in iOS 26.0 stable? If so, plzzz help I'd be so grateful.

Hello, I recently had an unusual experience, and I’m wondering if this is related to Apple’s policies, so I wanted to ask. While a call is in Picture-in-Picture (PIP) mode, notification pushes from the same app do not appear. The API is being triggered, but the notification banner does not show on the device. Once PIP is closed, the notifications start appearing normally again. Is this behavior enforced by Apple’s policies? What’s interesting is that banners from other apps do appear — only the banners from the app currently in PIP are not shown.

Question, if I am writing async code in the notification service extension, I understand it terminates after 30 seconds. If I want to wait until these async methods finish before calling the content handler, I believe an option I have is to use dispatch groups. However I am open to other solutions if there are better options. My question is, if I use dispatch groups, is there any issue in using the main queue here? Or does the main thread not make sense to use in the context of the NSE? dispatch_group_notify(group, dispatch_get_main_queue(), ^{ if (self.contentHandler) { self.contentHandler(self.bestAttemptContent); } }); Or is it recommended to instead use a different queue in the NSE? dispatch_queue_t nseQueue = dispatch_queue_create("com.blah.blah.nse.queue", DISPATCH_QUEUE_SERIAL); dispatch_group_notify(group, dispatch_get_global_queue(QOS_CLASS_(SOMETHING), 0), ^{ ... }); OR am I over thinking this? :) Thanks ahead of time, relatively new to iOS so just looking to learn/understand better.

We operate a social network application, SportsYou with over 3 million monthly active users and are experiencing significant issues with push notification delivery through APNs. We have a large number of users reporting they are not receiving push notifications. Our infrastructure uses AWS SNS integrated with APNs to deliver notifications. However, AWS CloudWatch consistently reports successful delivery (Success response), even though users confirm they never received the notifications. Because we receive success responses from AWS SNS, our system does not attempt to recreate or refresh the device endpoints. This leaves us unable to detect or recover from these delivery failures automatically. This issue is widespread and inconsistent. It affects users across multiple variables including different iOS versions, different device models, and different versions of our application. We cannot identify a clear pattern that would help us isolate the root cause. With millions of active users, even a small percentage of delivery failures represents thousands of users experiencing a degraded service. This is significantly impacting user engagement and satisfaction. We need guidance on how to properly diagnose this issue and ensure reliable notification delivery to our users. Specifically, we'd like to understand why we're receiving success responses when notifications aren't being delivered, and what steps we can take to detect and prevent these failures.

Hi team, I am developing VOIP feature using PushKit and CallKit but CallKit is not show when app in background or terminate state, now in foreground state I can call reportNewIncomingCall from pushRegistry-didReceiveIncomingPushWith and it's work as expected but the problem is in background or terminate state it's not my setup: PushKit is configured In Signing & Capabilities I add background modes (Remote notifications and Voice over IP) In info.plist I add <key>UIBackgroundModes</key> <array> <string>voip</string> I'm not sure should I create new VOIP Certificate but now I can receive message notification normally. Any help or suggestions would be greatly appreciated Thank you