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Apple Pay Documentation

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Payment not completed in Apple Pay
We have an Apple Pay account and have successfully created and verified the payment processing certificate in our Apple Developer account. When initiating an Apple Pay payment, the Apple session is created successfully with the correct data return from api , but it is not accepted with the error: “Payment not completed.” The issue occurs even though the merchant validation step works without errors. Our websites where this is happening are: https://magicdeliver.com/ https://www.pulsarmodular.com/ Could you please help us identify the cause of the issue and guide us on resolving it?
1
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160
Oct ’25
关于韩国地区用户支付后重复扣款问题
你好,我们6月1日收到比较多的韩国用户反馈购买我们的内购以后,系统会在稍后的几分钟再次多次从用户的卡里扣出相应的款项,但是我们没有办法第一时间反馈给你们,导致很多用户流失,请问我们怎么才能第一时间联系到你们,还有我们怎么才能第一时间知道是你们的系统是否某个功能出了问题,是否也有相应的论坛我们可以第一时间看到你们相关问题的报道,这样我们排查问题就没那么辛苦,感谢
0
0
101
Jun ’25
Stability issues with Apple Pay Sandbox Cards
We are writing to report a recurring stability issue with the Apple Pay sandbox environment. We are using the official sandbox test cards provided on the Apple Developer website for our testing: https://aninterestingwebsite.com/apple-pay/sandbox-testing/ We are experiencing frequent, intermittent failures when attempting to add these sandbox cards to the Wallet for testing purposes. The issue typically occurs a couple of times per day. When the failure occurs, the card provisioning process fails unexpectedly. The issue is not limited to a single card; we have observed this behavior across all available card networks. In some instances, all cards (Visa, Mastercard, Discover, Amex) fail to provision simultaneously. At other times, the issue appears to be isolated to specific networks while others work correctly. Crucially, the issue appears to be temporary. After some time passes (ranging from minutes to an hour), we are able to add the exact same card successfully without making any changes to our test environment or configuration. We have diligently checked our setup to rule out configuration errors on our end. This includes verifying: The device is set to a supported region. We are signed in with a valid sandbox tester Apple ID. All other prerequisites for sandbox testing are met. The fact that the process works correctly at other times strongly suggests that this is a server-side stability issue within the Apple Pay sandbox environment rather than a persistent misconfiguration on our part. To help with your investigation, we have attached an image that demonstrates a failed attempt to add a card. Could you please investigate the stability of the sandbox card provisioning service? Please let us know if this is a known issue or if there is any further information we can provide. Thank you for your time and assistance.
3
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327
Sep ’25
WCSessionDelegate not being called in the Apple Wallet Extension With UI
Hi, we are implementing the push provisioning via the Apple Wallet Extension starting from the example at https://aninterestingwebsite.com/documentation/passkit/implementing-wallet-extensions. To correctly manage the push provisioning on Apple Watch, specifically for a card tokenised in the iPhone but not in the Watch, we need to know if there is a connected Apple Watch to the iPhone. We are using the following code from the Apple Wallet Extension example to detect whether there is a connected watch: WCSession* session = [WCSession defaultSession]; session.delegate = delegate; [session activateSession]; In the main target of the app, at the end of the activation the system correctly calls the delegate method: session:activationDidCompleteWithState:error: but we noticed it is not being called in the UI extension context (the one having NSExtensionPointIdentifier: com.apple.PassKit.issuer-provisioning.authorization). We don't understand why the delegate is not being called in the UI extension, can you please help? Thanks! Steps to Reproduce: Start with a card not added in the Apple Wallet app Open the Apple Wallet app Click on add card Select the app to launch the Wallet Extension flow The Apple Wallet Extension with UI is on screen and invokes the activateSession method, the delegate method is not invoked and session.isPaired returns "no". Xcode Version 16.2 macOS Version 15.6.1 (24G90) Feedback ID FB20082564
1
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231
Sep ’25
Cannot edit banking info
Bank Accounts details are outdated and status is stack on processing with error: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." This is now stack for a few years since we activated a previous Apple developer account. we must change banking details as it holds up development of an app with in-app purchases. Finance department has been contacted and they do not answer What shall we do? senior support staff keep referring to finance department and is not helping
0
0
81
Dec ’25
Decrypting Apple Token
I am currently working on decrypting Apple Pay tokens with Laravel PHP, and I have encountered a few uncertainties regarding the decryption process and the usage of AES-GCM. Could you please clarify the following points: Algorithm Confirmation: Am I using the correct algorithm for decrypting the data key? Specifically, I am utilizing AES-256-GCM with the algorithm ID "id-aes256-GCM" (2.16.840.1.101.3.4.1.46), as specified in the documentation. Is this the recommended algorithm for decrypting the Apple Pay token's data key? Authentication Tag: In the decryption process, it seems that an authentication tag is required, but I am not sure where to obtain it from. Could you confirm how the authentication tag is generated or provided during the encryption process? If the tag is part of the token or is transmitted separately, could you clarify where I can retrieve it in order to proceed with the decryption successfully? IV and Other Parameters: I am using an initialization vector (IV) of 16 null bytes (00000000000000000000000000000000) as specified in the documentation. Could you confirm that this is correct and aligns with the expected parameters for the AES-GCM decryption? Are there any other specific parameters or considerations I should be aware of when implementing the decryption of Apple Pay tokens? GCM vs Other Encryption Modes: Can you confirm that AES-GCM is the preferred and required encryption mode, or is there any flexibility to use other modes (e.g., AES-CBC) without compromising security? Your guidance would be greatly appreciated to ensure I am following the correct decryption procedure for Apple Pay tokens. Thank you in advance for your support.
0
0
120
Apr ’25
Issue With Apple Pay Express
We are facing an issue with Apple Pay address details while customers are placing orders on our production site. By default, the following values are being passed during checkout: First Name: ApplePay Last Name: Express Address: ApplePay Street When we manually enter these same details, our validation correctly prevents the order from being placed and displays an appropriate error message. However, on our production site, real customers are still able to successfully place orders with these exact details. Could you please help us understand: How these orders are being allowed to proceed despite the validation? Is this behaviour expected from Apple Pay ? How can we prevent orders from being placed with such placeholder address details? Please let us know if you need any additional information from our side. We have also attached an image showing the address details and the corresponding order number for reference. Thanks in advance for your support.
0
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213
Jan ’26
Clarification on Apple Pay Domain Verification File Behavior
I'm implementing Apple Pay in my Flutter web app and I'm following the guidelines for domain verification using the apple-developer-merchantid-domain-association file. When I access the file at https://mydomain.com/.well-known/apple-developer-merchantid-domain-association through my web app, the browser silently downloads the file instead of displaying its content on the webpage. My question is: Is this the expected behavior for the apple-developer-merchantid-domain-association file? Should the browser download the file silently, or is there another step required, such as displaying the content on the webpage for verification purposes? I've consulted some resources and they indicate that the file download is the correct behavior. However, I'd appreciate confirmation from the community to ensure I'm implementing the verification process correctly. Summary is how do we know if apple has verified it?
1
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308
Aug ’25
Apple Pay Web Merchant Registration API
Hello, I am looking for some help on how to use the Apple Pay Web Merchant Registration API. Have been approved to use the API and attempted to test on a merchant ID set up for testing. Below are steps taken before the request. Create merchant ID com.test.merchant. Create Apple Pay Merchant Identity Certificate for using it with the request via p12. Create Platform Integrator platformintegrator.com.test With the below request, I am getting a 401. Any input would be much appreciated! curl --cert-type P12 --cert cert.p12:{password} -i -d '{\ "domainNames":["customer.test.com"],\ "partnerMerchantName": "customer.test.com",\ "partnerInternalMerchantIdentifier":"customer.test.com"}'\ "encryptTo":"com.test.merchant",\ https://apple-pay-gateway-cert.apple.com/paymentservices/registerMerchant The response: { "statusMessage": "Payment Services Exception Unauthorized", "statusCode": "401" } Also tried using the platformintegrator.com.test for the encryptTo but resulted in a 401 as well.
2
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195
Jun ’25
Apple Subscriptions - Coupons/Offer codes
We are trying to develop a coupon/offer code module where our app users can avail a free trail offer for 2 months period after applying the code. We already had a subscription module with monthly & yearly subscriptions with 7 day free trial period. Now, we want to implement a offer/coupon module, where, a user can either select monthly or yearly subscription, and upon entering the offer/coupon code, they will get 2 months free trial (or) a discount on the chosen subscription. (this will overwrite the existing 7 day free trial). We are confused on choosing the type of “offer/coupon” from AppStore connect. In App Store connect, we have introductory offers, promotional offer & Offer codes. Based on our requirements, we have done research and found that we cannot implement the offer code & promotional codes in the develop environment as there is no possibility to test in Sandbox environment. We observed that we need to push the app to App store and upon approval, we need to implement “offer/coupon” module. Can some one please suggest or guide us on choosing the best solution for our requirement? Thanks in advance.
1
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120
Jul ’25
In-App Provisioning: cannot add card to a wallet
We are developing an app which allows users to generate a HSBC virtual card using Mastercard API and add this card to an apple wallet. Staging test was passed successfully, but we are stuck in a production test phase. T&C is not even visible, 'Card is not added' is popped on a screen before that. User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with "Set Up Later" alert. FB22332303 (MCDeanPortal app: In-App Provisioning Production Test fails) Thank you
0
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63
2w
NotSupportedError, The payment method is not supported
What am I missing in my checking for whether or not to offer Apple Pay on my website? <script async crossorigin src="https://applepay.cdn-apple.com/jsapi/v1.1.0/apple-pay-sdk.js" ></script> ... <style> apple-pay-button { display: none; } </style> ... <apple-pay-button buttonstyle="black" type="plain" locale="en-US" onclick="startApplePay('${APPLE_PAY_MERCHANT_ID}','${paymentForm.amount}');"></apple-pay-button> So, the button is not displayed by default. I only change the style to displayed if: window.onload = function() { if (isApplePaySupported()) { document.querySelector("apple-pay-button").style.display = "inline-block"; }; } function isApplePaySupported() { return (window.PaymentRequest && window.ApplePaySession && ApplePaySession.canMakePayments() && ApplePaySession.supportsVersion(applePayVersion)); } Yet, once in a while a click comes through that tries to create a PaymentRequest with const applePayMethod = { "supportedMethods": "https://apple.com/apple-pay", "data": { "version": applePayVersion, "merchantIdentifier": merchantIdentifier, "merchantCapabilities": [ "supports3DS" ], "supportedNetworks": [ "amex", "discover", "masterCard", "visa" ], "countryCode": "US" } }; and results in: NotSupportedError, The payment method is not supported What else might be "not supported" in the request for this particular user/device/wallet? In particular, that could be known immediately when the PaymentRequest is created, but before any payment instrument from the wallet is selected? And, is there anything I could detect before showing the button? Or, is it even possible for the button to be clicked by some kind of automation, even if it's not displayed?
1
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104
Apr ’25
System canceled add payment pass - Apple Wallet
Hello All - I'm attempting to enable my companies app to add credit card to Apple Wallet. Part of our app enables customers to generate new virtual cards on demand and I'm attempting to enable the ability to add these cards to the Apple Wallet. Everything seems to be working all the way to the final stage of the process where I get a PKPassKitErrorDomain systemCancelled and I can't seem to find any clues as to why the system is canceling. For context - I have the com.apple.developer.payment-pass-provisioning entitlement. I have both the Wallet and In-App Provisioning capabilities enabled in the App. I have defined a PKAddPaymentPassViewControllerDelegate class that implements both the generateRequest and didFinishAdding methods. I'm leveraging PKAddPaymentPassViewController in SwiftUI by using a UIViewControllerRepresentable implementing class that returns the view controller properly when makeUIViewController is called. I build a PKAddPaymentPassRequest object and ensure that it is properly filled with encryptedPassData, activationData, and ephemeralPublicKey. As a user I'm able to go to the virtual card view, open the instance of PKAddPaymentPassViewController, select the destination for the card, see the Add Card information. I get to the point where the view tells me it's contacting the card issuer and then I get an error message "Could Not Add Card - Try again later or contact your card issuer for more information" with a "Set Up Later" button. I then get the system canceled error. I should mention that I'm able to add these virtual cards manually via the Apple Wallet. The process works similarly but requires me to provided an OTP to conclude the process. This flow works and I have active cards in my wallet. I'm having a very hard time figuring out how to try and debug this issue further. The only error that the system returns is the system canceled notice. Any insight into where I might be missing something or how to debug the issue further would be greatly appreciated. Any thought on how I could debug this further would also be greatly appreciated. Thanks in advance - AYAL
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78
Oct ’25
Apple Pay integration in our app
Hi, We have app in which we take donations from people and send to non-profit organisations. I have read that Apple Pay can be integrated on non profit platforms to take donations, but we are middle man, we are not non profit .. we take donations, cut our platform fees and then sent to donations to non profit orgs. My question is can we integrate Apple Pay in our iOS app to take donations from apple? as we have integrated Apple Pay on the web.
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152
Oct ’25
Apple Pay: Renewal of Domains fails and get redirected to main page without errors
Hello, we are trying to extend the dates of verified domains following the docs of https://aninterestingwebsite.com/documentation/applepayontheweb/maintaining-your-environment#Renew-Your-Domain-Verification and configured the server following https://aninterestingwebsite.com/documentation/ApplePayontheWeb/setting-up-your-server we've download the apple-developer-merchantid-domain-association.txt and update them on their respective locations, click 'ok' button and we get redirected to the main page of the merchant certificate, but the expiration dates have not been extended, we can see on our web crawler that Apple Requested the file and it return a 200. No popup errors are shown, no console developer error we only get redirected to the merchant certificate information page.
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56
Jun ’25
Apple Pay 3dSecure Version for Mastercard
We have finished integrating Apple Pay in our app and our payment processor is requiring us to send the 3dSecure version used for apple pay (2.1,2.2,2.3,etc.). I believe this only applies to mastercard but would appreciate if anyone has run into something similar and what you specified. I have not been able to find anything in Apple's documentation specifying the version that is used.
1
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106
Oct ’25
Payment not completed in Apple Pay
We have an Apple Pay account and have successfully created and verified the payment processing certificate in our Apple Developer account. When initiating an Apple Pay payment, the Apple session is created successfully with the correct data return from api , but it is not accepted with the error: “Payment not completed.” The issue occurs even though the merchant validation step works without errors. Our websites where this is happening are: https://magicdeliver.com/ https://www.pulsarmodular.com/ Could you please help us identify the cause of the issue and guide us on resolving it?
Replies
1
Boosts
0
Views
160
Activity
Oct ’25
关于韩国地区用户支付后重复扣款问题
你好,我们6月1日收到比较多的韩国用户反馈购买我们的内购以后,系统会在稍后的几分钟再次多次从用户的卡里扣出相应的款项,但是我们没有办法第一时间反馈给你们,导致很多用户流失,请问我们怎么才能第一时间联系到你们,还有我们怎么才能第一时间知道是你们的系统是否某个功能出了问题,是否也有相应的论坛我们可以第一时间看到你们相关问题的报道,这样我们排查问题就没那么辛苦,感谢
Replies
0
Boosts
0
Views
101
Activity
Jun ’25
Stability issues with Apple Pay Sandbox Cards
We are writing to report a recurring stability issue with the Apple Pay sandbox environment. We are using the official sandbox test cards provided on the Apple Developer website for our testing: https://aninterestingwebsite.com/apple-pay/sandbox-testing/ We are experiencing frequent, intermittent failures when attempting to add these sandbox cards to the Wallet for testing purposes. The issue typically occurs a couple of times per day. When the failure occurs, the card provisioning process fails unexpectedly. The issue is not limited to a single card; we have observed this behavior across all available card networks. In some instances, all cards (Visa, Mastercard, Discover, Amex) fail to provision simultaneously. At other times, the issue appears to be isolated to specific networks while others work correctly. Crucially, the issue appears to be temporary. After some time passes (ranging from minutes to an hour), we are able to add the exact same card successfully without making any changes to our test environment or configuration. We have diligently checked our setup to rule out configuration errors on our end. This includes verifying: The device is set to a supported region. We are signed in with a valid sandbox tester Apple ID. All other prerequisites for sandbox testing are met. The fact that the process works correctly at other times strongly suggests that this is a server-side stability issue within the Apple Pay sandbox environment rather than a persistent misconfiguration on our part. To help with your investigation, we have attached an image that demonstrates a failed attempt to add a card. Could you please investigate the stability of the sandbox card provisioning service? Please let us know if this is a known issue or if there is any further information we can provide. Thank you for your time and assistance.
Replies
3
Boosts
0
Views
327
Activity
Sep ’25
如何将银行名称显示在苹果钱包 “选取银行”列表中?
我是一个银行app开发人员,请问怎么将银行名称显示在苹果钱包“选取银行”列表中,实现用户点击跳转银行app进行免输卡号签约绑定,是否有详细接入步骤和文档?
Replies
0
Boosts
0
Views
151
Activity
Jun ’25
Subscriptions. Sandbox. Is there a way to make auto-renewal fail?
Is there a way to make a subscription's auto-renewal fail in sandbox environment? Currently, I see no such options (screenshot)
Replies
1
Boosts
0
Views
95
Activity
Jul ’25
WCSessionDelegate not being called in the Apple Wallet Extension With UI
Hi, we are implementing the push provisioning via the Apple Wallet Extension starting from the example at https://aninterestingwebsite.com/documentation/passkit/implementing-wallet-extensions. To correctly manage the push provisioning on Apple Watch, specifically for a card tokenised in the iPhone but not in the Watch, we need to know if there is a connected Apple Watch to the iPhone. We are using the following code from the Apple Wallet Extension example to detect whether there is a connected watch: WCSession* session = [WCSession defaultSession]; session.delegate = delegate; [session activateSession]; In the main target of the app, at the end of the activation the system correctly calls the delegate method: session:activationDidCompleteWithState:error: but we noticed it is not being called in the UI extension context (the one having NSExtensionPointIdentifier: com.apple.PassKit.issuer-provisioning.authorization). We don't understand why the delegate is not being called in the UI extension, can you please help? Thanks! Steps to Reproduce: Start with a card not added in the Apple Wallet app Open the Apple Wallet app Click on add card Select the app to launch the Wallet Extension flow The Apple Wallet Extension with UI is on screen and invokes the activateSession method, the delegate method is not invoked and session.isPaired returns "no". Xcode Version 16.2 macOS Version 15.6.1 (24G90) Feedback ID FB20082564
Replies
1
Boosts
0
Views
231
Activity
Sep ’25
Cannot edit banking info
Bank Accounts details are outdated and status is stack on processing with error: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." This is now stack for a few years since we activated a previous Apple developer account. we must change banking details as it holds up development of an app with in-app purchases. Finance department has been contacted and they do not answer What shall we do? senior support staff keep referring to finance department and is not helping
Replies
0
Boosts
0
Views
81
Activity
Dec ’25
Decrypting Apple Token
I am currently working on decrypting Apple Pay tokens with Laravel PHP, and I have encountered a few uncertainties regarding the decryption process and the usage of AES-GCM. Could you please clarify the following points: Algorithm Confirmation: Am I using the correct algorithm for decrypting the data key? Specifically, I am utilizing AES-256-GCM with the algorithm ID "id-aes256-GCM" (2.16.840.1.101.3.4.1.46), as specified in the documentation. Is this the recommended algorithm for decrypting the Apple Pay token's data key? Authentication Tag: In the decryption process, it seems that an authentication tag is required, but I am not sure where to obtain it from. Could you confirm how the authentication tag is generated or provided during the encryption process? If the tag is part of the token or is transmitted separately, could you clarify where I can retrieve it in order to proceed with the decryption successfully? IV and Other Parameters: I am using an initialization vector (IV) of 16 null bytes (00000000000000000000000000000000) as specified in the documentation. Could you confirm that this is correct and aligns with the expected parameters for the AES-GCM decryption? Are there any other specific parameters or considerations I should be aware of when implementing the decryption of Apple Pay tokens? GCM vs Other Encryption Modes: Can you confirm that AES-GCM is the preferred and required encryption mode, or is there any flexibility to use other modes (e.g., AES-CBC) without compromising security? Your guidance would be greatly appreciated to ensure I am following the correct decryption procedure for Apple Pay tokens. Thank you in advance for your support.
Replies
0
Boosts
0
Views
120
Activity
Apr ’25
Issue With Apple Pay Express
We are facing an issue with Apple Pay address details while customers are placing orders on our production site. By default, the following values are being passed during checkout: First Name: ApplePay Last Name: Express Address: ApplePay Street When we manually enter these same details, our validation correctly prevents the order from being placed and displays an appropriate error message. However, on our production site, real customers are still able to successfully place orders with these exact details. Could you please help us understand: How these orders are being allowed to proceed despite the validation? Is this behaviour expected from Apple Pay ? How can we prevent orders from being placed with such placeholder address details? Please let us know if you need any additional information from our side. We have also attached an image showing the address details and the corresponding order number for reference. Thanks in advance for your support.
Replies
0
Boosts
0
Views
213
Activity
Jan ’26
Apple Pay Issue with Different Brands
Hello -- We're preparing to roll out Apple Pay on website in the next week but encountered some issues during testing. While we successfully processed transactions using a VISA card, we ran into errors when testing with other card brands. Has anyone come across this issue before?
Replies
1
Boosts
0
Views
110
Activity
Jun ’25
Clarification on Apple Pay Domain Verification File Behavior
I'm implementing Apple Pay in my Flutter web app and I'm following the guidelines for domain verification using the apple-developer-merchantid-domain-association file. When I access the file at https://mydomain.com/.well-known/apple-developer-merchantid-domain-association through my web app, the browser silently downloads the file instead of displaying its content on the webpage. My question is: Is this the expected behavior for the apple-developer-merchantid-domain-association file? Should the browser download the file silently, or is there another step required, such as displaying the content on the webpage for verification purposes? I've consulted some resources and they indicate that the file download is the correct behavior. However, I'd appreciate confirmation from the community to ensure I'm implementing the verification process correctly. Summary is how do we know if apple has verified it?
Replies
1
Boosts
0
Views
308
Activity
Aug ’25
Apple Pay Web Merchant Registration API
Hello, I am looking for some help on how to use the Apple Pay Web Merchant Registration API. Have been approved to use the API and attempted to test on a merchant ID set up for testing. Below are steps taken before the request. Create merchant ID com.test.merchant. Create Apple Pay Merchant Identity Certificate for using it with the request via p12. Create Platform Integrator platformintegrator.com.test With the below request, I am getting a 401. Any input would be much appreciated! curl --cert-type P12 --cert cert.p12:{password} -i -d '{\ "domainNames":["customer.test.com"],\ "partnerMerchantName": "customer.test.com",\ "partnerInternalMerchantIdentifier":"customer.test.com"}'\ "encryptTo":"com.test.merchant",\ https://apple-pay-gateway-cert.apple.com/paymentservices/registerMerchant The response: { "statusMessage": "Payment Services Exception Unauthorized", "statusCode": "401" } Also tried using the platformintegrator.com.test for the encryptTo but resulted in a 401 as well.
Replies
2
Boosts
0
Views
195
Activity
Jun ’25
Apple Subscriptions - Coupons/Offer codes
We are trying to develop a coupon/offer code module where our app users can avail a free trail offer for 2 months period after applying the code. We already had a subscription module with monthly & yearly subscriptions with 7 day free trial period. Now, we want to implement a offer/coupon module, where, a user can either select monthly or yearly subscription, and upon entering the offer/coupon code, they will get 2 months free trial (or) a discount on the chosen subscription. (this will overwrite the existing 7 day free trial). We are confused on choosing the type of “offer/coupon” from AppStore connect. In App Store connect, we have introductory offers, promotional offer & Offer codes. Based on our requirements, we have done research and found that we cannot implement the offer code & promotional codes in the develop environment as there is no possibility to test in Sandbox environment. We observed that we need to push the app to App store and upon approval, we need to implement “offer/coupon” module. Can some one please suggest or guide us on choosing the best solution for our requirement? Thanks in advance.
Replies
1
Boosts
0
Views
120
Activity
Jul ’25
In-App Provisioning: cannot add card to a wallet
We are developing an app which allows users to generate a HSBC virtual card using Mastercard API and add this card to an apple wallet. Staging test was passed successfully, but we are stuck in a production test phase. T&C is not even visible, 'Card is not added' is popped on a screen before that. User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with "Set Up Later" alert. FB22332303 (MCDeanPortal app: In-App Provisioning Production Test fails) Thank you
Replies
0
Boosts
0
Views
63
Activity
2w
NotSupportedError, The payment method is not supported
What am I missing in my checking for whether or not to offer Apple Pay on my website? <script async crossorigin src="https://applepay.cdn-apple.com/jsapi/v1.1.0/apple-pay-sdk.js" ></script> ... <style> apple-pay-button { display: none; } </style> ... <apple-pay-button buttonstyle="black" type="plain" locale="en-US" onclick="startApplePay('${APPLE_PAY_MERCHANT_ID}','${paymentForm.amount}');"></apple-pay-button> So, the button is not displayed by default. I only change the style to displayed if: window.onload = function() { if (isApplePaySupported()) { document.querySelector("apple-pay-button").style.display = "inline-block"; }; } function isApplePaySupported() { return (window.PaymentRequest && window.ApplePaySession && ApplePaySession.canMakePayments() && ApplePaySession.supportsVersion(applePayVersion)); } Yet, once in a while a click comes through that tries to create a PaymentRequest with const applePayMethod = { "supportedMethods": "https://apple.com/apple-pay", "data": { "version": applePayVersion, "merchantIdentifier": merchantIdentifier, "merchantCapabilities": [ "supports3DS" ], "supportedNetworks": [ "amex", "discover", "masterCard", "visa" ], "countryCode": "US" } }; and results in: NotSupportedError, The payment method is not supported What else might be "not supported" in the request for this particular user/device/wallet? In particular, that could be known immediately when the PaymentRequest is created, but before any payment instrument from the wallet is selected? And, is there anything I could detect before showing the button? Or, is it even possible for the button to be clicked by some kind of automation, even if it's not displayed?
Replies
1
Boosts
0
Views
104
Activity
Apr ’25
System canceled add payment pass - Apple Wallet
Hello All - I'm attempting to enable my companies app to add credit card to Apple Wallet. Part of our app enables customers to generate new virtual cards on demand and I'm attempting to enable the ability to add these cards to the Apple Wallet. Everything seems to be working all the way to the final stage of the process where I get a PKPassKitErrorDomain systemCancelled and I can't seem to find any clues as to why the system is canceling. For context - I have the com.apple.developer.payment-pass-provisioning entitlement. I have both the Wallet and In-App Provisioning capabilities enabled in the App. I have defined a PKAddPaymentPassViewControllerDelegate class that implements both the generateRequest and didFinishAdding methods. I'm leveraging PKAddPaymentPassViewController in SwiftUI by using a UIViewControllerRepresentable implementing class that returns the view controller properly when makeUIViewController is called. I build a PKAddPaymentPassRequest object and ensure that it is properly filled with encryptedPassData, activationData, and ephemeralPublicKey. As a user I'm able to go to the virtual card view, open the instance of PKAddPaymentPassViewController, select the destination for the card, see the Add Card information. I get to the point where the view tells me it's contacting the card issuer and then I get an error message "Could Not Add Card - Try again later or contact your card issuer for more information" with a "Set Up Later" button. I then get the system canceled error. I should mention that I'm able to add these virtual cards manually via the Apple Wallet. The process works similarly but requires me to provided an OTP to conclude the process. This flow works and I have active cards in my wallet. I'm having a very hard time figuring out how to try and debug this issue further. The only error that the system returns is the system canceled notice. Any insight into where I might be missing something or how to debug the issue further would be greatly appreciated. Any thought on how I could debug this further would also be greatly appreciated. Thanks in advance - AYAL
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78
Activity
Oct ’25
get 500 when push provisioning via mobile application in production
PNO: VISA Please help to tell the reason for error. Thanks a lot. Attached is the log for your investigation Apple Push Log.txt
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427
Activity
Feb ’26
Apple Pay integration in our app
Hi, We have app in which we take donations from people and send to non-profit organisations. I have read that Apple Pay can be integrated on non profit platforms to take donations, but we are middle man, we are not non profit .. we take donations, cut our platform fees and then sent to donations to non profit orgs. My question is can we integrate Apple Pay in our iOS app to take donations from apple? as we have integrated Apple Pay on the web.
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1
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152
Activity
Oct ’25
Apple Pay: Renewal of Domains fails and get redirected to main page without errors
Hello, we are trying to extend the dates of verified domains following the docs of https://aninterestingwebsite.com/documentation/applepayontheweb/maintaining-your-environment#Renew-Your-Domain-Verification and configured the server following https://aninterestingwebsite.com/documentation/ApplePayontheWeb/setting-up-your-server we've download the apple-developer-merchantid-domain-association.txt and update them on their respective locations, click 'ok' button and we get redirected to the main page of the merchant certificate, but the expiration dates have not been extended, we can see on our web crawler that Apple Requested the file and it return a 200. No popup errors are shown, no console developer error we only get redirected to the merchant certificate information page.
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0
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56
Activity
Jun ’25
Apple Pay 3dSecure Version for Mastercard
We have finished integrating Apple Pay in our app and our payment processor is requiring us to send the 3dSecure version used for apple pay (2.1,2.2,2.3,etc.). I believe this only applies to mastercard but would appreciate if anyone has run into something similar and what you specified. I have not been able to find anything in Apple's documentation specifying the version that is used.
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1
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106
Activity
Oct ’25