We are working with two types of wallet passes. Provisioning works successfully for one pass type via wallet extensions, but the same process is not functioning for the other. For the second pass type, we are able to generate the required data for pull provisioning and send it to Apple. Additionally, in-app push provisioning for this pass type completes without issue. We would appreciate guidance on how to further debug and resolve this provisioning problem.

Hi, I’ve been trying to integrate Apple Pay, but for some reason, the payment button is not showing up. The project is built with Laravel 11 and Vue. I imported the script as follows: <script crossorigin crossorigin src="https://applepay.cdn-apple.com/jsapi/1.latest/apple-pay-sdk.js" ></script> Then I added the following the steps: <style> apple-pay-button {{ --apple-pay-button-width: --apple-pay-button-width: 150px;; --apple-pay-button-height: --apple-pay-button-height: 30px;; --apple-pay-button-border-radius: --apple-pay-button-border-radius: 3px;; --apple-pay-button-padding: --apple-pay-button-padding: 0px 0px;; --apple-pay-button-box-sizing: border-box; } </style> <apple-pay-button buttonstyle="black" type="plain" locale="en-US"></apple-pay-button> I followed all the steps from the official Apple Pay demo: https://applepaydemo.apple.com/ I also configured the Content Security Policy (CSP) to allow all necessary resources. However, when I test my integration, the button doesn’t appear. I’ve checked the console, but there are no errors. At the same time, I have my certificate imported into the Keychain, and I’ve completed the entire process of creating both the certificate and the private key. However, when I try to validate the session using the certificate and key with Apple’s API, I get an error: 400 The SSL certificate error https://apple-pay-gateway-cert.apple.com/paymentservices/

When accessing https://applepaydemo.apple.com/payment-request-api, the "Approve with Side Button" prompt is displayed, but it does not appear when using our test domain. I implemented the Payment Request API based on the sample source code from the following URL. On an iPhone device, the Apple Pay payment screen is displayed, but the "Approve with Side Button" icon below the amount does not appear, and instead a spinning loading icon is shown continuously. Could you please help identify the cause? ■ Reference URL: https://applepaydemo.apple.com/payment-request-api ■ Changed parameter: "merchantIdentifier": "〇〇.dev" ■ Accessed domain: 〇〇test.com ■ Test device: iPhone 13 iOS: 18.4.1

Hi, To ensure the issue is not caused by an error within your app or web service request, please review the Apple Pay Merchant Integration Guide. Additionally, please review the following technotes on Apple Pay: TN3173: Troubleshooting issues with your Apple Pay merchant identifier configuration TN3174: Diagnosing issues with the Apple Pay payment sheet on your website TN3175: Diagnosing issues with displaying the Apple Pay button on your website TN3176: Troubleshooting Apple Pay payment processing issues TN3206: Updating Apple Pay certificates If the resources above don’t help identify the cause of the error, please provide more information about your app or web services to get started. To prevent sending sensitive credentials in plain text, create a report in Feedback Assistant to share the details requested below. Additionally, if the error is something we need to investigate further, the appropriate engineering teams also have access to the same information and can communicate with you directly within Feedback Assistant for more information, as needed. Please follow the instructions below to submit your report. For issues occurring with your native app or web service, perform the following steps: Install the Apple Pay profile on your iOS or watchOS device. If the issue occurs on Mac, continue to Step 2. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS or watchOS device, or on macOS. Create a Feedback Assistant report with the following information: The serial number of the device. For iOS and watchOS: Open Settings > General > About > Serial Number (tap and hold to copy). For macOS: Open the Apple () menu > About This Mac > Serial Number. The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. For iOS and watchOS: open Settings > General > About > SEID (tap and hold to copy). For macOS: Open the Apple () menu > About This Mac > System Report > NVMExpress > Serial Number. The sysdiagnose gathered after reproducing the issue. The timestamp of when the issue was reproduced. Screenshots or videos of errors and unexpected behaviors (optional). Important: From the logs gathered above, you should be able to determine the cause of the failure from PassbookUIService, PassKit or PassKitCore, and by filtering for your SEID or merchant domain in the Safari Web Inspector. See Inspecting Safari on macOS to learn more. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Apple Pay website. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your web implementation, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer

Recently, we completed a merger with our parent company. We are currently integrated with Apple Pay in accordance with the “Apple Pay Payment Processing on the Web” guidelines. Due to the change in the legal entity, we proceeded with the account migration process as outlined below: Creation of a new Apple Developer account and a new Apple Pay Identifier Removal of the Merchant Domain (dc2-web.happy.co.kr) from the existing Identifier Registration of the Merchant Domain (dc2-web.happy.co.kr) under the new Identifier Using the Merchant Domain registered under the new Identifier and the Apple Pay Merchant Identity Certificate issued from the new Identifier, we attempted to obtain an Apple Pay session by sending requests to the following endpoint: https://apple-pay-gateway.apple.com/paymentservices/startSession However, we are intermittently receiving failure responses with an HTTP 400 status code. With regard to these intermittent failures, we would like to inquire whether there is any propagation delay on Apple’s servers when an Apple Pay Identifier is removed and re-registered under a new account, or if there could be any other possible causes for this behavior. We would appreciate your guidance on this matter.

On Applepay's docs it talks about the ability to do "flexible" payments and scheduling for future purchases. We need to be able to make only a single approval of an Apple payment for multiple submissions later on. Think, deferred payments at an arbitrary schedule without presenting the ApplePay dialog each and every time. The docs suggest that may be possible, but are maddeningly vague on how to do that. Is it possible or not? Can we store an approved merchant's token for example and leverage that for future transactions?

你好，我们6月1日收到比较多的韩国用户反馈购买我们的内购以后，系统会在稍后的几分钟再次多次从用户的卡里扣出相应的款项，但是我们没有办法第一时间反馈给你们，导致很多用户流失，请问我们怎么才能第一时间联系到你们，还有我们怎么才能第一时间知道是你们的系统是否某个功能出了问题，是否也有相应的论坛我们可以第一时间看到你们相关问题的报道，这样我们排查问题就没那么辛苦，感谢

Hello, we develop a banking app and have successfully provisioned our cards (they are in the Wallet). But the method passes() of PassKit library always returns empty list. What may be the reason of this? Thanks.

We are unable to add/remove Merchant IDs in App IDs identifier profile, after pressing "Edit" button on "Apple Pay Payment Processing" section, then choosing desired Merchant ID to check/uncheck from the available Merchant IDs, then pressing Continue/Save/Confirm buttons - nothing happens, the "Save" button text briefly changes to "Processing" and then back To "Save" and we still have previously enabled Merchant IDs and the Save button is still in enabled state, any help?

I am currently working on decrypting Apple Pay tokens with Laravel PHP, and I have encountered a few uncertainties regarding the decryption process and the usage of AES-GCM. Could you please clarify the following points: Algorithm Confirmation: Am I using the correct algorithm for decrypting the data key? Specifically, I am utilizing AES-256-GCM with the algorithm ID "id-aes256-GCM" (2.16.840.1.101.3.4.1.46), as specified in the documentation. Is this the recommended algorithm for decrypting the Apple Pay token's data key? Authentication Tag: In the decryption process, it seems that an authentication tag is required, but I am not sure where to obtain it from. Could you confirm how the authentication tag is generated or provided during the encryption process? If the tag is part of the token or is transmitted separately, could you clarify where I can retrieve it in order to proceed with the decryption successfully? IV and Other Parameters: I am using an initialization vector (IV) of 16 null bytes (00000000000000000000000000000000) as specified in the documentation. Could you confirm that this is correct and aligns with the expected parameters for the AES-GCM decryption? Are there any other specific parameters or considerations I should be aware of when implementing the decryption of Apple Pay tokens? GCM vs Other Encryption Modes: Can you confirm that AES-GCM is the preferred and required encryption mode, or is there any flexibility to use other modes (e.g., AES-CBC) without compromising security? Your guidance would be greatly appreciated to ensure I am following the correct decryption procedure for Apple Pay tokens. Thank you in advance for your support.

We are developing a native iOS financial application called Tradu: Stocks, Forex, and CFDs (Apple ID: 6473443264), which embeds a WKWebView to render all user-facing logic. All user interactions—including authentication with MFA—occur inside this WKWebView. To access native functionality, we use postMessage() to communicate between the web and native layers. This approach has worked successfully for biometric authentication, for example. We are currently integrating Apple Pay In-App Provisioning and have a few questions regarding compliance with the documentation provided by our Issuer Host (Modulr). In the document titled Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions (Version 4.0, February 2023), all examples are based on a fully native application. We’ve managed to integrate most of the In-App Provisioning flow via postMessage() up to the point of passing encryptedData to the Payment View. Apple Pay button inside WKWebView In Section 7: Frontend Overview, the user initiates the provisioning by tapping a native PKPaymentButton (SwiftUI example). In our case, this button is rendered inside the WKWebView, styled according to the Apple Style Guide. While the document references this approach as a “raw mark text supplement,” is this method acceptable and compliant with Apple’s UX and technical guidelines? MFA requirement before provisioning In Section 4: Security Guidelines, it is stated that the user must have passed MFA at least once before starting the provisioning flow. In our implementation, users must complete MFA on every login (including on recognized devices) before the provisioning UI becomes available. Even though this is not tied specifically to “unrecognized devices,” is our MFA requirement sufficient to satisfy Section 4.2? Summary: Is using a web-rendered Apple Pay button inside WKWebView (instead of a native PKPaymentButton) considered compliant? Is our MFA enforcement model (required on every login) aligned with the security requirements outlined in Section 4.2 of the Apple Pay In-App Provisioning documentation?

We are facing an issue with Apple Pay address details while customers are placing orders on our production site. By default, the following values are being passed during checkout: First Name: ApplePay Last Name: Express Address: ApplePay Street When we manually enter these same details, our validation correctly prevents the order from being placed and displays an appropriate error message. However, on our production site, real customers are still able to successfully place orders with these exact details. Could you please help us understand: How these orders are being allowed to proceed despite the validation? Is this behaviour expected from Apple Pay ? How can we prevent orders from being placed with such placeholder address details? Please let us know if you need any additional information from our side. We have also attached an image showing the address details and the corresponding order number for reference. Thanks in advance for your support.

Team, We are currently checking out on Apple Pay using ALL and MRU as currencies. We have authorized the payment via Touch ID; however, we are not receiving the onPaymentAuthorized event. Could you please confirm if Apple Pay supports ALL and MRU currencies? We have confirmed that it works with other currencies. Thank you!

Hello, Apologies if this has been asked before but I have a website that takes subscriptions and payments through PayPal. It's a platform where authors can sell ebooks and anyone who purchaes an ebook, the money goes pretty much directly from the buyer's PayPal to the seller PayPal through the use of PayPal Multiparty where my platform acts as a third party that takes a fee. I'm currently building a React-Native app for my website and coming close to needing to integrate payment solutions. As far as I'm aware, Apple only allows Apple Pay payments for IAP and subscriptions? How would this work for my model? Can I integrate PayPal into Apple Pay like I do with my website? If not, what's the alternative?

We are developing an app which allows users to generate a HSBC virtual card using Mastercard API and add this card to an apple wallet. Staging test was passed successfully, but we are stuck in a production test phase. T&C is not even visible, 'Card is not added' is popped on a screen before that. User taps “Add to Apple Wallet” → we present PKAddPaymentPassViewController → they tap Next → after a few seconds the flow fails with "Set Up Later" alert. FB22332303 (MCDeanPortal app: In-App Provisioning Production Test fails) Thank you

Hello, we are trying to extend the dates of verified domains following the docs of https://aninterestingwebsite.com/documentation/applepayontheweb/maintaining-your-environment#Renew-Your-Domain-Verification and configured the server following https://aninterestingwebsite.com/documentation/ApplePayontheWeb/setting-up-your-server we've download the apple-developer-merchantid-domain-association.txt and update them on their respective locations, click 'ok' button and we get redirected to the main page of the merchant certificate, but the expiration dates have not been extended, we can see on our web crawler that Apple Requested the file and it return a 200. No popup errors are shown, no console developer error we only get redirected to the merchant certificate information page.

Bank Accounts details are outdated and status is stack on processing with error: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." This is now stack for a few years since we activated a previous Apple developer account. we must change banking details as it holds up development of an app with in-app purchases. Finance department has been contacted and they do not answer What shall we do? senior support staff keep referring to finance department and is not helping

I’m having an issue verifying a domain for a Merchant ID. I’m implementing Apple Pay on the web for a demo, and I’ve configured the Azure server to match Apple’s requirements for domain verification, such as the TLS configuration, not requiring client certificates, and ensuring there are no redirects. I’ve run tests with OpenSSL and PowerShell and all responses return HTTP/1.1 200 OK. I also tested the URL Apple says it uses to validate the file under .well-known, and it does show the expected result. I already have the Apple Pay Payment Processing Certificate and the Apple Pay Merchant Identity Certificate approved; the only thing missing is the domain verification. I’m not sure what else to test—if you could help me with a possible solution, I’d really appreciate it. (The project is built in .NET 8 and hosted on Azure App Service.)

We’ve integrated in-app card provisioning into our application. All required configurations have been completed, including: Token Service Provider (TSP) setup Certificates uploaded to the Apple Developer portal While the card is successfully added to the Wallet app, our application is currently unable to retrieve or read the added passes.

We are implementing Apple Pay on our website, but we only sell services and would prefer that the shipping address section of the Apple Pay modal doesn't require the shipping address and just show the billing address. Is there any way to achieve this?