Hello,
We are currently experiencing a serious issue with our Apple Developer Program membership.
Our membership has expired, but there is no option to renew the membership anywhere:
Not on the Apple Developer website Not in the Apple Developer app Attempting to start enrollment again redirects to the main page
Account details:
Team ID: RZR56J4QQ8 Organization: E. V. I. ELECTRIC CARS LTD Role: Account Holder
Because of this issue:
All App Store agreements show as expired Our app has been removed from the App Store We are currently unable to restore service to users
We already opened a Developer Support ticket about a week ago, but have not received any response.
This is causing business impact, and we cannot find any way to trigger the renewal flow.
Has anyone experienced this issue before, where the Renew Membership button does not appear at all?
If anyone from Apple Developer Support / Apple Staff is able to assist or escalate this issue, it would be greatly appreciated.
Thank you.